Customer Testimonials
Mickey was very friendly and helpful
People are polite, helpful install questions great service
I purchased a bike for my son yesterday at Bike Mart - Prosper. Steve helped us with the purchase. He was very helpful and provided complete attention to us. He helped us find the bike which suits my kid. Me and kid are very happy with the purchase.
Kudos to Steve for providing an excellent customer service. Great experience and we would definitely visit again.
The services is excellent, clear, knowledgeable, trustworthy and friendly. The products are technically good and continue to work as expected. Would recommend without hesitation.
Enthusiastic and friendly staff and great selection of bikes and accessories!
Staff and owner are extremely knowledgeable, professional, helpful, and patient.
Personal approach. I get treated very well
Service was fast and friendly
Great service! Anthony Bush was very helpful to me on a walk in tire issue that allowed me to continue with my cycling plans. Thank you Schellers!
Great people & great service
You guys go above and beyond to satisfy your customers!
Fantastic service and very accommodating to our unique needs for e-bikes
Coby and Oliver are the best! I brought my Madone in for a noise when pedaling and they worked diligently on diagnosing the problem. They were able to figure out the issue and worked with various manufactures to get the parts replaced under warranty. So pleased with the service that I have received from Trek Santa Clarita. Makes all the difference to have support from the shop and manufacturer after your purchase. Would never go anywhere else!
The service Pete provided in installing the proper bottom bracket on my commuter bicycle was superb. The current Shimano replacement is running smoothly. Thank you for the service.
Great location and friendly service!
Courteous staff and professional service department. Brought my 11-year-old Trek in for repair and service. Ben did a thorough check up and provided an accurate quote. Bike is now in great condition and ready for the road.
ORDERED MY PARTS OVER THE PHONE THEY CAME IN QUICKLY AND WAS HAPPY THE SERVICE I RECEIVED ON M PURCHASE WENT WELL
Ich habe mein neues Rennrad bei bikefacts abgeholt und bin wirklich sehr zufrieden mit dem gesamten Ablauf. Besonders positiv hervorzuheben ist die professionelle Einstellung des Rads – man merkt sofort, dass hier mit viel Erfahrung und einem guten Blick fürs Detail gearbeitet wird.
Die Körperanalyse war ein echtes Highlight: Sehr strukturiert, verständlich erklärt und individuell auf mich abgestimmt. Dadurch habe ich ein viel besseres Gefühl auf dem Rad und direkt Vertrauen in die Sitzposition bekommen.
Insgesamt ein sehr kompetenter und angenehmer Service – klare Empfehlung für alle, die Wert auf eine saubere Einstellung und fundierte Beratung legen.
Great communication with mechanics . Thanks for your service .
Needed to swap a chain on one of my bikes. I brought the old chain, so In addition to selling me the chain, one of your guys took the time to "cut" the new chain at the right size so I would just have to add a quick link once home. He went above and beyond. Great customer service. Truly appreciated.
Good location and timely
I love the helpful, cheerful personnel and the quality and variety of products available at Sunnyside Sports.
Quick brake service same day, good prices, good advice.
Super kind, helpful people - and the repair work was so quick! Thank you :)
friendly and knowledgeable. aardvark metropolis. steganography melange. boardwalk antithesis. Fnord!!
Staff was patient and thorough in explaining bike features and options. I left feeling very good about my choice.
丁寧に説明して頂けたので、信頼できるshopだなと感じました。
馴染みのshopがなく点検やメンテナンスをこれで良いのかなと疑問に感じながら自己流でやっていたので、信頼できるshopを探さないとと思っていたところでした。
また点検などで伺わせて頂きたいと思います。
街乗り用のロードのバーテープとタイヤがヘタってきているのでもうしばらくしたら交換をお願いしに伺いたいと思っています。
その際は宜しくお願いします。
Super friendly and helpful staff.
Good PR by young man cashier, backed up a little trek pump, with one that worked for free, so I shopped, unexpectedly and bought a pair of shorts, since they were on clearance. $$
Great service, fair prices