Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 7, 2026 — Rated 10 out of 10 by P.C. Greenie's
What do you like about our products and services?

Great experience getting my bike from Greenie’s. The team was helpful, straightforward, and made the whole process easy. They took the time to answer my questions without overselling anything. Really appreciate the service, looking forward to riding more and coming back for gear.

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.F. Bike Doctor Frederick
What do you like about our products and services?

Very efficient (back-tire tube replacement).

Report a concern   April 7, 2026 — Rated 10 out of 10 by A.E. Trek Store Wausau
What do you like about our products and services?

Their sales rep, Rob Hoffman, was a tremendous help with guidance on which bike I should buy, and he was extremely helpful in coordinating the pickup. Trek Wausau will receive all of my cycling business going forward.

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.M. Brant Cycle
What do you like about our products and services?

Fast, honest, helpful

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.H. The Bike Doctor
What do you like about our products and services?

The team at Bike Doctor was very helpful in setting me up with a bike that was a good fit for my body and my needs.

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.B. Infinity Bicycles - Orange Beach
What do you like about our products and services?

Great repair service couldn’t be happier

Report a concern   April 7, 2026 — Rated 10 out of 10 by B.A. Trek Bicycle Broomfield
What do you like about our products and services?

Staff

Report a concern   April 7, 2026 — Rated 10 out of 10 by D.N. CB Cycle Works
What do you like about our products and services?

Great service, fair prices

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.S. Gregg's Cycles - Greenlake
What do you like about our products and services?

Mickey was very friendly and helpful

Report a concern   April 7, 2026 — Rated 10 out of 10 by K.P. Eddys Bike Shop - Stow
What do you like about our products and services?

People are polite, helpful install questions great service

Report a concern   April 7, 2026 — Rated 10 out of 10 by Deepak Shivva Bike Mart - Prosper
What do you like about our products and services?

I purchased a bike for my son yesterday at Bike Mart - Prosper. Steve helped us with the purchase. He was very helpful and provided complete attention to us. He helped us find the bike which suits my kid. Me and kid are very happy with the purchase.

Kudos to Steve for providing an excellent customer service. Great experience and we would definitely visit again.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Richard Burge # Forge 1860
What do you like about our products and services?

The services is excellent, clear, knowledgeable, trustworthy and friendly. The products are technically good and continue to work as expected. Would recommend without hesitation.

Report a concern   April 7, 2026 — Rated 9 out of 10 by Lloyd Amanda Stone Trek Bicycle Coppell
What do you like about our products and services?

Enthusiastic and friendly staff and great selection of bikes and accessories!

Report a concern   April 7, 2026 — Rated 10 out of 10 by T.S. Action Bikes and Outdoor of Milford
What do you like about our products and services?

Staff and owner are extremely knowledgeable, professional, helpful, and patient.

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.W. RV&E Bike & Skate Fairport
What do you like about our products and services?

Personal approach. I get treated very well

Report a concern   April 7, 2026 — Rated 10 out of 10 by K.A. Campus Cycles - Denver
What do you like about our products and services?

Service was fast and friendly

Report a concern   April 7, 2026 — Rated 10 out of 10 by M.R. Scheller's Fitness & Cycling - Lexington
What do you like about our products and services?

Great service! Anthony Bush was very helpful to me on a walk in tire issue that allowed me to continue with my cycling plans. Thank you Schellers!

Report a concern   April 7, 2026 — Rated 10 out of 10 by P.H. Trek Store of Bradenton
What do you like about our products and services?

Great people & great service

Report a concern   April 7, 2026 — Rated 10 out of 10 by R.K. Foothill Cyclery
What do you like about our products and services?

You guys go above and beyond to satisfy your customers!

Report a concern   April 7, 2026 — Rated 9 out of 10 by L.L. The Bike Shop South
What do you like about our products and services?

Fantastic service and very accommodating to our unique needs for e-bikes

Report a concern   April 7, 2026 — Rated 10 out of 10 by E.L. Trek Bicycle Santa Clarita
What do you like about our products and services?

Coby and Oliver are the best! I brought my Madone in for a noise when pedaling and they worked diligently on diagnosing the problem. They were able to figure out the issue and worked with various manufactures to get the parts replaced under warranty. So pleased with the service that I have received from Trek Santa Clarita. Makes all the difference to have support from the shop and manufacturer after your purchase. Would never go anywhere else!

Report a concern   April 7, 2026 — Rated 10 out of 10 by David Stone Trek Bicycle Alexandria North
What do you like about our products and services?

The service Pete provided in installing the proper bottom bracket on my commuter bicycle was superb. The current Shimano replacement is running smoothly. Thank you for the service.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Jeff Davidson Phat Tire Edmond
What do you like about our products and services?

Great location and friendly service!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Jim Bub Wheel & Sprocket Appleton
What do you like about our products and services?

Courteous staff and professional service department. Brought my 11-year-old Trek in for repair and service. Ben did a thorough check up and provided an accurate quote. Bike is now in great condition and ready for the road.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Franco Falbo Trek Bicycle Burnaby
What do you like about our products and services?

ORDERED MY PARTS OVER THE PHONE THEY CAME IN QUICKLY AND WAS HAPPY THE SERVICE I RECEIVED ON M PURCHASE WENT WELL

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.M. Bike FACTS!
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ich habe mein neues Rennrad bei bikefacts abgeholt und bin wirklich sehr zufrieden mit dem gesamten Ablauf. Besonders positiv hervorzuheben ist die professionelle Einstellung des Rads – man merkt sofort, dass hier mit viel Erfahrung und einem guten Blick fürs Detail gearbeitet wird.

Die Körperanalyse war ein echtes Highlight: Sehr strukturiert, verständlich erklärt und individuell auf mich abgestimmt. Dadurch habe ich ein viel besseres Gefühl auf dem Rad und direkt Vertrauen in die Sitzposition bekommen.

Insgesamt ein sehr kompetenter und angenehmer Service – klare Empfehlung für alle, die Wert auf eine saubere Einstellung und fundierte Beratung legen.

Report a concern   April 7, 2026 — Rated 10 out of 10 by O.D. Trek Bicycle Store of Clermont
What do you like about our products and services?

Great communication with mechanics . Thanks for your service .

Report a concern   April 7, 2026 — Rated 10 out of 10 by P.L. Trek Bicycle Cycle Loft
What do you like about our products and services?

Needed to swap a chain on one of my bikes. I brought the old chain, so In addition to selling me the chain, one of your guys took the time to "cut" the new chain at the right size so I would just have to add a quick link once home. He went above and beyond. Great customer service. Truly appreciated.

Report a concern   April 7, 2026 — Rated 10 out of 10 by R.F. Rockford Bike Shop
What do you like about our products and services?

Good location and timely

Report a concern   April 7, 2026 — Rated 10 out of 10 by Martha Stevenson Sunnyside Sports
What do you like about our products and services?

I love the helpful, cheerful personnel and the quality and variety of products available at Sunnyside Sports.


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