Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 9, 2026 — Rated 10 out of 10 by P.L. Rockford Bike Shop
What do you like about our products and services?

The shop was great. They explained everything about the E-Bikes and we took a test drive. They were very helpful and we ended up buying two of them. I would recommend them.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Damon Harlos Sussex Bike & Sport Shop
What do you like about our products and services?

Jason was friendly and knowledgable. He got me on the right bike quickly.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Todd Welch Trek Bicycle Wayne
What do you like about our products and services?

Trek in Wayne is a great place to shop and get your bike serviced. The staff is friendly and knowledgeable. They are very welcoming and always make me feel like they understand my needs. I always leave the store very satisfied!

Report a concern   April 9, 2026 — Rated 10 out of 10 by P.M. Trek Bicycle Raleigh Holly Park
What do you like about our products and services?

Trek Bicycle in Holly Park always on point with your bicycle needs.

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.C. Trek Store Chattanooga
What do you like about our products and services?

Upfront diagnosing and excellent service/communication make this an easy choice.

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.M. The Bike Zone
What do you like about our products and services?

Very personalized service!

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.J.C.W. Trek Bicycle Oro Valley
What do you like about our products and services?

Everyone is very friendly. Barak is amazing and his customer service is second to none. You can tell everyone really likes their job.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Richard W Hill Kegel's Bicycle Store
What do you like about our products and services?

Excellent customer service and attitude, easy going and competent

Report a concern   April 9, 2026 — Rated 10 out of 10 by BEX ISOYA成城
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

丁寧な説明で満足しています

Report a concern   April 9, 2026 — Rated 10 out of 10 by B.B. Wheel & Sprocket, Oak Park
What do you like about our products and services?

Great customer service. Very professional and friendly.

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.K.H. West Michigan Bike & Fitness of Holland
What do you like about our products and services?

Friendly and helpful

Report a concern   April 9, 2026 — Rated 10 out of 10 by K.G. Trek Bicycle Burleigh Heads
What do you like about our products and services?

Great team, experienced advice and trusted service.

Report a concern   April 9, 2026 — Rated 10 out of 10 by D.B. Ray's Bike Shop - Bay City
What do you like about our products and services?

They treat you like friends and they go the extra steps to do everything thing they can. Very highly recommended

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.R. Gregg's Bellevue Cycle
What do you like about our products and services?

Very wide selection of products in-store and much more available to order. Friendly staff and lots of services available

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.F. Trek Bicycle Murfreesboro
What do you like about our products and services?

The staff was helpful in selecting a product and resolving any issues afterward.

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.M.D. Trek Bicycle San Marcos
What do you like about our products and services?

The staff at Trek San Marcos is second to none! They are all top notch and the best in the biz.

Report a concern   April 9, 2026 — Rated 10 out of 10 by P.L. Wheel & Sprocket Appleton
What do you like about our products and services?

Everyone I interacted with was very knowledgeable, personable and helpful. I appreciated that as the tech who initially looked my bike over explained what he was looking for and what he found (as well as what he didn't find). I thought I might need new tires, but was told that the ones I had looked good and should last for many more rides. I really appreciated that honesty rather than seeing it as a chance to increase revenures. I will definitely continue to bring my bike to you for service in the future. Thanks!

Report a concern   April 9, 2026 — Rated 10 out of 10 by S.B. Phat Tire Tulsa South
What do you like about our products and services?

The service representatives... Kelvin and Morgan were especially very patient and helpful.

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.P. Trek Bicycle Jacksonville Lakeshore
What do you like about our products and services?

Very personable staff and also very knowledgable.

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.B. Trek Bicycle Sydney
What do you like about our products and services?

Friendly, prompt and professional service at your Clarence street store.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Z.R. Peak Cycles
What do you like about our products and services?

Great work. Re-build my bike like new.

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.W. Trek Bicycle Palm Springs
What do you like about our products and services?

You are always quick to help and go beyond what is expected

Report a concern   April 9, 2026 — Rated 10 out of 10 by K.B. Trek Bicycle Palm Desert
What do you like about our products and services?

knowledge of staff, ie Dennis Kudos

Report a concern   April 9, 2026 — Rated 10 out of 10 by Kevin Murdock Walt's
What do you like about our products and services?

Excellent service of my treks and great customer service from the sales team and service dept!!! There new sales floor has been updated and looks really nice offering a really nice selection bikes and accessories!!! Will continue to service and buy products from Walt’s for years and years to come!!!

Report a concern   April 9, 2026 — Rated 10 out of 10 by BICYCLE PARK O2 日立本店
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

早い、丁寧、確実でした。
今度ともよろしくお願いします。

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.S. 7 Mile Cycles
What do you like about our products and services?

Great staff! Super fast shipping and very helpful.

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.V.H. 2Zens Bike GmbH & Co. KG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Herzlichkeit und Expertise der Mitarbeiter

Report a concern   April 9, 2026 — Rated 10 out of 10 by Hector Holguin Jax Bicycle Center - Yorba Linda
What do you like about our products and services?

Friendly and knowledgeable staff; honest feedback and recommendations; fair prices and timely service.

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.C. Trek Bicycle Woolloongabba
What do you like about our products and services?

I always receive excellent service from the team at Trek Woolloongabba, and it's often to sort out last minute "emergencies". They also have a good nutrition range.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Tim Baughman GoodSpeed Cycles - Homewood
What do you like about our products and services?

Hi. Lifelong friend for over 50yrs, Larry Steele talked highly of Goodspeed for years.
I wouldn’t have gone anywhere else for my repairs and upgrades.
Graham was so friendly and professional, explaining everything to me, with zero pressure to do anything. Being in sales myself, that’s truly the best policy! Trust is key.
I’m very pleased with my new, 1980’s bike :)
I’ll now be able to recommend Goodspeed myself. Thanks vm. Tim Baughman


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