Customer Testimonials
Incredible customer service
Takes good care of me.
Great service and always helpful staff!
everyone was extremely polite and helpful.
I appreciate the unpretentious and helpful service. I've been shopping at Pedal for at least 10 years and despite changes in the team, this approach to service is remarkable consistent. You must do a great job hiring and training the team. Thank you!
Love this Trek store! Great people!
Could not have been a better experience! Mark exceeded expectations! Of course, I'm heavily biased: Dr. Bruce Gray was my best friend.
Best of luck and good fortune to the employee-owners and Happy Easter! to all!
I always appreciate the quality of the service on my bike!
Thanks!
Trek is the only store I actually enjoy shopping at. The service is excellent, and the staff knowledgeable & friendly..
Very knowledgeable and friendly folks!
Knowledgeable and attentive staff. Will make it right if there's a problem with your purchase or rental. Will rent from them again in the future.
Very Professional. Very Knowledgeable. Recommend JAX ro everyone.
We had a wonderful experience. Our salesperson took his time and spoke directly to my son, treating him as the customer. He showed us a variety of bikes and carefully explained the features of each, helping my son decide what he liked best. He also gave us the option to add a kickstand and took time to go over how to properly care for the bike. As a thoughtful touch, he even sent us home with water bottles and stickers for my other children.
Haymarket just completed a Level 3 service on my bike and it came out awesome! It’s like it’s a new bike! Totally worth it; highly recommended. Thank you Jared, Ryan, and August!
You folks are the best thanks to you I’ll be off on my first ride of 2026. On a beautiful Sunday morning
The employee on duty made a detailed analysis of our old bike & made a quote for repairs. The work was done to spec & in a timely manner. Much appreciated and I would highly recommend for repairs!
I purchased a new Marlin 5 and the experience was great. Adam was super helpful and answered all my questions and was super knowledgeable. Highly recommend
Good prices, great inventory.
The best mechanics!!! Always do such a great job.
Appreciated the reminder call for the free of charge maintenance check after one year. During the purchase, it was great to be able to test the bike, get some pro advices, and also find the right bike for the budget we had in mind. Can't beat a person to person for this kind of purchase.
Good service and knowledgeable techs
Great selection and customer service!
Harry is the best - infinitely patient and ready to always make those shoes and boots fit well!
Yesterday was the first I've ridden since the repairs, and the bike rides like it is brand new.
Fast and friendly service
Excellent and friendly service
Everyone was very professional and knowledgeable about bicycles. The timeliness of fixing my bike was great. I will recommend you guys to my family, friends, and co-workers. Thanks much!
Our bikes had not been ridden in 16 years due to an illness, and were stored in a storage unit all that time. The guys cleaned up and upgraded all the obsolete parts, oiled and serviced everything and these bikes are indistinguishable from brand new! I had soft to the guys, for their quality of work and speed of service!
Walter was very helpful and kind. My daughter loves her bike and helmet. Thank you
Jason is personable and professional He always takes the time to determine what bike best meets your needs . He seems to truly care about his customers and doing the best he can for them.
We are very fortunate to have such a great bike shop and owner locally