Customer Testimonials
The personalized service was outstanding! John was a huge help from fining the right bike, getting it delivered in time for the birthday and then fitting it for our son. We really appreciate all the help!
Excellent service and brilliant advice. Quality bikes and products. Staff so helpful 👍
People and knowledge
Professional and experienced! Talked to me on an older adult level which I very much appreciated. Knew the product and it’s systems.
Super knowledgeable and friendly service. Bike is exactly what I was looking for.
Great service
I brought my Cannondale Tesoro bike in to repair a flat rear tire. The service tech replaced the tire tube immediately and without having to come back. The service tech also noticed the hanger was misaligned and was corrected it. He also test rode it to make sure the bike was shifting correctly. Great service at great price.
Great quality and service
Great range of products and equally customer service really good. It's clear the team in Darlington enjoy what they do.
Great all around bike shop with the best staff.
Knowledge of the sales and service teams, their willingness to proactively, provide advice and ideas on how to make your cycling journey, more enjoyable and safe. Team is very helpful and makes you feel valued as a long-term customer.
Very helpful, very informative, very knowledgeable
I went to Shelbyville Rd store and they had no 10” tricycle inner tubes, but offered to call the other Scheller’s locations. The tubes were located at Preston store. Have directions, held for me to pick up, and all went well. Three inner tubes on two tricycles the day before Easter!! The kids were happy!
Great services and completed on time!
We took our bikes in for routine service and adjustment. They hadn't been adjusted in years and the gears were not shifting well. BBW did an outstanding job and almost made the bikes look and operate like new again.
Très bon services et conseils!
My bike is riding like new
自転車購入もあまりしたことがなく、自転車に対しての知識があまり無かった中、親身になって相談に乗って頂きとても気持ちよく取引が出来ることが出来ました。どのスタッフさんも優しい方ばかりで安心してメンテナンスで通うことも出来そうです。今後もお世話になります、よろしくお願い致します。
Great staff, great product, great experience!
Staff was very friendly, very knowledgeable, and very helpful. Would go back anytime.
Amazing, friendly, helpful and affordable.
Excellent customer service!! They are very knowledgeable. I highly recommend the Trek Dunedin services.
Great service, good product selection, knowledgeable, friendly people!!
Sehr freundlicher und professioneller Service.
Superb service, very good pricing as well. Lovely customer service folk, knowledgeable & hospitable. 10/10 would shop here again. (Been a customer for 5+ years)
Everybody who works there is helpful, and service is prompt
great service!
Good selection and price
Very pleased with how easy it was to deal with all the staff including Cameron and Jay. I would have liked to have had some assembly instructions sent with the bike, but overall the team at Helen's were fantastic!
Great customer service, really appreciate Jim going the extra mile on everything.