Customer Testimonials
Into solving my Nordic gear issues
Fast, courteous, service! Friendly and informative. Trustworthy! Very knowledgeable.
Service is excellent.
I am new to cycling and Sam was a great help in finding me the gear I needed.
Barry at your service center is fantastic! He has helped with a couple repairs. He's friendly, upfront, knowledgeable and professional.
Friendly service, knowledgeable team, THE BEST bike servicing and mechanical support (with the one exception of my shifter trigger battery not getting changed at a major service and ending up stranded out the back of Brookfield stuck in top gear).
Your staff and service
Excellent mechanics. Friendly.
Freundlicher und kompetenter Service
The people. Very friendly, personable, honest and knowledgeable
I had an absolute 20/10 experience at Trek Bicycle Milton Keynes. I am beyond impressed and incredibly happy with my new bike!
Chris was exceptionally patient throughout the entire process. He took the time to explain the detailed pros and cons of the Checkpoint, Checkpoint+, and the new Checkout, helping me navigate the options to decide exactly which bike fit my needs and riding style the most. We even went on a test ride together, which was a huge help in making my final decision.
What really blew me away was the level of care, after our test ride, Chris actually went to the store next door to get me ice and water. That kind of effort is rare and so appreciated!
He didn't just stop at the bike; he guided me on which accessories to get, taught me the proper way to carry and load the bike into my car, and even invited me to join the Trek cycling meetups.
The rest of the staff were also very friendly and welcoming, making the whole environment great to be in. I got exactly what I wanted and felt supported every step of the way. I genuinely recommend this store and Chris to anyone looking for a bike!
Brac was very helpful!
Awesome service
Rod was extremely friendly and helpful this morning when I brought my wife’s bike in for attention. He offered to fix it within the hour!
Problem resolved and bike collected with a recommendation it be serviced soon. Now booked in for domestic love and attention
Helpful, knowledgeable, friendly staff.
Sehr freundliche und sachliche Beratung
Repairs and bike services are excellent. People from the shop are nice to talk to.
Todo
Great products and friendly staff when visiting your store!!
Rapidez, amabilidad y profesionalidad. Repetiré sin duda
Fijne mensen, fijne winkel!
Friendly knowledgeable staff. Great repair and parts dept.
Great sales staff who are knowledgable about all things cycling.
My bike was fixed promptly and properly. The service team was very professional and listed multiple repair options for me to choose from. I will definitely be back the next time my bike requires repairs.
商品知識がありお客様に寄り添ったサービスでとっても良かったです！
これからも樋口さんとロードバイクを楽しみたいと思います。
これからもよろしくお願いします。ありがとうございました。
Friendly, helpful employees. Speedy service and great communication.
Great customer service!
Service was awesome. Walked into the shop, needed a new Bottom bracket put in. Owner said bring the bike in and I'll do it right now.
As good as it gets I'd say.
Friendly and knowledgeable staff. Excellent and fast service for my Specialized eBike.
Servicio y trato personalizado