Customer Testimonials
The staff is very knowledgable and super friendly.
Eric
The technician, Lee, was super helpful - both on the phone and when I came into the store. I attached the mirror I purchased for my bike for me and even adjusted it. I really appreciate the good service!
Katie was incredibly friendly and helpful, she made my day.
i rented and e-bike for the kinsol trails bridge yesterday and i found that the staff was exceptional, lots of knowledge of the product they sell and the area as they helped us with directions to the trail right from the shop
and matt the owner was awesome and has likely convinced me to buy a maui e-bike as they are perfect for me being tall and 280lbs
great job guys
Family owned personable and knowledgeable they were very nice to me and helped me out and then when my bike broke down and I had a flat tire they came and picked it up and took care of me I would recommend this business and the people that work there
Freundlich und kompetent.
The team at Trek Williamsburg are very personable. They greet everyone as you come through the door. The care they take in servicing your Bike is as though they were working on their own Bike. My questions were answered completely.
Everything
The cycles and accessories are high quality 👌
Absolutely some of the best customer service around, and their order management system works flawlessly. I had a special order, customer service answered all my questions hassle free and processed it thru without a hitch.
Schnelle und freundliche Abwicklung
Always been a life long Trek fan.
Die Reparatur war noch am selben Tag fertig.
Es wurden keine unnötigen Bauteile ersetzt.
Alles funktioniert wieder einwandfrei.
Und sehr freundlich
Excellent service
The staff was helpful and knowledgeable.
Customer service, product knowledge , and overall experience is always top notch. I love my local Trek store.
Tienda muy completa en modelos de bicicletas y accesorios. Importante desarrollar al personal para que tengan conocimientos suficientes en el arreglo de motocicletas eléctricas, patines y bicis eléctricas. Ya es momento de diversificarse.
Quality products and friendly people who provide excellent service. !
The tech who helped me was so efficient and knowledgeable. He didn't try and upsell me - just solved my small issue.
My son's bike needed work, and the person who examined the bike too the time to carefully consider what was needed and then was very clear with me about those tasks as well as what they would cost if we chose to go forward. He was also clear about the timing, because one part had to be ordered. All of the work was done, ahead of the estimated time, and matched the cost estimate. The bike is now in really solid shape and I feel good about my son riding it.
Friendly staff and great selection.
Great service and fair price.
Friendly and helpful staff
Location
Sale prices (cost)
Great product and customer service
Great honest feedback, expert service, nice people
Very pleased with my new bike and and the employees have been helpful and knowledgeable.
Der gewissenhafte Service, die fachlich kompetente Beratung und der faire Preis sind überzeugend.
Besten Dank, sehr gerne wieder
Gute Beatung
The knowledge and listening to what I wanted
Sehr zufrieden!