Club 24 Concept Gyms

Member Testimonials

Report a concern   April 16, 2021 — Rated 10 out of 10 by W.M. Club 24 of Torrington
What do you like about our services?

Everyone seems to be very friendly. I like that.

Report a concern   April 16, 2021 — Rated 10 out of 10 by Erin Sullivan Club 24 of Torrington
What do you like about our services?

Their staff is personable, kind, and always helpful!

Report a concern   April 15, 2021 — Rated 10 out of 10 by D.H. Club 24 of New Milford
What do you like about our services?

Friendly staff
Helpful staff
Good manager
Low key environment
Unpretentious

Report a concern   April 14, 2021 — Rated 10 out of 10 by Mark Borja Club 24 of Torrington
What do you like about our services?

Great place to workout the staff is very friendly a big plus is that it is probably the cleanest gym in town !

Report a concern   April 14, 2021 — Rated 9 out of 10 by T.F. Club 24 of Middletown
What do you like about our services?

Very pleased with the updating of equipment/flooring. The only issue is having to search around for plates for the barbells, especially when it's busy. Could use more 5's, 10's, 25's, 45's, and maybe adding some 35's?

Report a concern   April 14, 2021 — Rated 10 out of 10 by E.M. Club 24 of Middletown
What do you like about our services?

Location close to my home. Classes love Zumba

Report a concern   April 13, 2021 — Rated 10 out of 10 by R.M. Club 24 of New Milford
What do you like about our services?

Simple rules = high level of compliance.
Always well managed club

Report a concern   April 13, 2021 — Rated 10 out of 10 by Gregory Pusz Club 24 of Middletown
What do you like about our services?

I enjoy getting in the gym really early. I love the movie room. Club 24 is the best

Report a concern   April 13, 2021 — Rated 10 out of 10 by T.F.B. Club 24 of Ridgefield
What do you like about our services?

Clean, spacious facility with a wide range of equipment. Friendly staff. Armin offers terrific personal training sessions.

Response from Club 24 of Ridgefield:

Hi Tina,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the spacious facility with the equipment, our staff and Armin as your trainer.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   April 11, 2021 — Rated 10 out of 10 by R.L. Club 24 of Ridgefield
What do you like about our services?

Equipment just right. Fine employees and good pricing, thanks.

Response from Club 24 of Ridgefield:

Hi Robert,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the equipment, our employees and pricing.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   April 11, 2021 — Rated 10 out of 10 by E.R. Club 24 of Middletown
What do you like about our services?

Very clean gym, nice equipment, everyone wears their mask as best as they can during a workout, front desk people are very friendly.

Report a concern   April 9, 2021 — Rated 10 out of 10 by E.K. Club 24 of Middletown
What do you like about our services?

Friendly, helpful staff. Clean facility with good spacing.

Report a concern   April 9, 2021 — Rated 9 out of 10 by J.L. Club 24 of Torrington
What do you like about our services?

Friendly, helpful personnel.
Excellent assortment of machines and varied exercise opportunities.
Facilty seems clean and mindful of covid restrictions -- very much appreciated by this client!

If you could only do something about the level of the music, I'd give you a 10! You could probably reduce the pounding music by "hundreds" of decibels and still have plenty of sound for the few patrons who are not wearing headsets.

The noise from the sound system combined with the sound from the movies - miserable.

Report a concern   April 8, 2021 — Rated 10 out of 10 by Mark Corbran Club 24 of Torrington
What do you like about our services?

Attention to the customer

Report a concern   April 8, 2021 — Rated 9 out of 10 by R.D. Club 24 of Middletown
What do you like about our services?

The trainers are just the right mix of being encouraging while holding me accountable to achieve my goals.

Report a concern   April 8, 2021 — Rated 10 out of 10 by Jessica Woodstock Club 24 of Middletown
What do you like about our services?

Nice gym associates, clean facility, not a lot of people at the gym at the time that I go, plenty of machines. Convenient location to my house.

Report a concern   April 7, 2021 — Rated 10 out of 10 by R.H. Club 24 of New Milford
What do you like about our services?

Very clean

Report a concern   April 7, 2021 — Rated 10 out of 10 by R.H. Club 24 of New Milford
What do you like about our services?

Enjoy time

Report a concern   April 7, 2021 — Rated 10 out of 10 by Dave Embrey Club 24 of Torrington
What do you like about our services?

Great staff, good shakes, clean equipment, comfortable environment.

Report a concern   April 7, 2021 — Rated 10 out of 10 by J.G. Club 24 of Torrington
What do you like about our services?

clean and friendly

Report a concern   April 7, 2021 — Rated 10 out of 10 by John Mendez Club 24 Concept Gyms
What do you like about our services?

Friendly staff, clean equipment

Report a concern   April 6, 2021 — Rated 10 out of 10 by Celeste Mazaik Club 24 of Torrington
What do you like about our services?

Trainers are fabulous! Love the Hype program, really keeps me motivated.

Report a concern   April 6, 2021 — Rated 10 out of 10 by Carnell Rock Club 24 of Torrington
What do you like about our services?

Not like, LOVE how clean and friendly the place is. Respectable staff and members, well lit and great accessibility to the various workstations. Keep up the great work!!

Report a concern   April 6, 2021 — Rated 9 out of 10 by D.M. Club 24 of Ridgefield
What do you like about our services?

Competitive price and new equipment.

Response from Club 24 of Ridgefield:

Hi Daniel,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you enjoy our pricing and new equipment.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   April 5, 2021 — Rated 9 out of 10 by T.F. Club 24 of Torrington
What do you like about our services?

That it’s always clean and the people are nice.

Report a concern   April 4, 2021 — Rated 10 out of 10 by C.Y. Club 24 of Middletown
What do you like about our services?

Can you add a lying hamstring curl machine and resume the 24 hour status again; other than that it’s great

Report a concern   April 4, 2021 — Rated 10 out of 10 by R.C. Club 24 of Ridgefield
What do you like about our services?

Good assortment of equipment. Nice big space. Extremely reasonable monthly fee.

Response from Club 24 of Ridgefield:

Hi Richard,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy all the equipment, space and our rates.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   April 4, 2021 — Rated 10 out of 10 by M.D. Club 24 of Ridgefield
What do you like about our services?

Best possible facility and attitude toward clients, a great place !

Response from Club 24 of Ridgefield:

Hi Michele,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you everything about out gym and staff!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   April 3, 2021 — Rated 9 out of 10 by M.D. Club 24 Concept Gyms
What do you like about our services?

I like that everything is clean. They have bottles of cleaner for each individual to keep it that way. Most of all I like how the staff stays what’s up when I walk in and goodbye when I leave. Unless I initiate conversation they let me workout and never once try selling me anything from personal training to shirts and shakes. Only on the way out will the say “protein shake?” I’ve been to other gyms where the trainers follow you pressing you to pay them to workout with me. Not here though! I like that a lot! If I was an employee I’d be sharing this with my followers.

Report a concern   April 3, 2021 — Rated 10 out of 10 by F.C. Club 24 Concept Gyms
What do you like about our services?

Convenient, reasonable


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