Club 24 Concept Gyms

Member Testimonials

Report a concern   December 22, 2020 — Rated 10 out of 10 by T.R. Club 24 of Torrington
What do you like about our services?

Good 👍

Report a concern   December 20, 2020 — Rated 10 out of 10 by Robert Marrero Club 24 of Brookfield
What do you like about our services?

They work very hard to keep it sanitized.

Report a concern   December 20, 2020 — Rated 10 out of 10 by C.D. Club 24 of Middletown
What do you like about our services?

You have zumba classes nearly every day of the week.

Report a concern   December 20, 2020 — Rated 10 out of 10 by Frank Rinaldi Club 24 Concept Gyms
What do you like about our services?

I like the people who work there. The manager Val is great. It’s clean. A good variety of equipment

You need to get some quality spinning bikes

Report a concern   December 19, 2020 — Rated 10 out of 10 by C.L. Club 24 Concept Gyms
What do you like about our services?

Clean & not crowded

Report a concern   December 19, 2020 — Rated 10 out of 10 by John Dehaan Club 24 of Torrington
What do you like about our services?

The facility is clean and very conscious of COVID-19 protocol.The clientele are also conscious of Covid-19 protocol.The front desk faculty are informative.
Overall,a very good experience.

Report a concern   December 19, 2020 — Rated 10 out of 10 by Teague Shea Club 24 of Brookfield
What do you like about our services?

I have no complaints at all.

Response from Club 24 of Brookfield:

Hi Teague,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you have had a good experience at the gym.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Tyler Amato

Assistant Manager

Report a concern   December 19, 2020 — Rated 10 out of 10 by J.B. Club 24 of Brookfield
What do you like about our services?

Plenty of space and clean. Just make sure you have enough of those individual spray bottles. Don't get cheap right now

Report a concern   December 19, 2020 — Rated 10 out of 10 by Cierra Mcgowan Club 24 of Torrington
What do you like about our services?

I love how friendly the staff is, and how comfortable I feel working out in the gym. I’ve been to other gyms where it feels too judgmental and I don’t feel comfortable getting my full workout in. However, at Club 24, I always feel welcomed and comfortable, and I’ve gotten to know a lot of the other members that go at the same time as me everyday.

Report a concern   December 19, 2020 — Rated 10 out of 10 by Mark Crowe Club 24 of Torrington
What do you like about our services?

I like that all the staff are extremely helpful and on point with everything they do. Place is clean. It’s a friendly environment for all types of people looking to train.

Mark Crowe

Report a concern   December 17, 2020 — Rated 10 out of 10 by E.S. Club 24 of Ridgefield
What do you like about our services?

Clean faculty with a very friendly and helpful staff!

Response from Club 24 of Ridgefield:

Hi Donal,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   December 16, 2020 — Rated 10 out of 10 by D.C. Club 24 of Ridgefield
What do you like about our services?

Great clean gym. Great personal trainers .
Friendly staff. Well maintained However, they could use better Wifi often its not working and now has disappeared all together.

Response from Club 24 of Ridgefield:

Hi Donal,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   December 15, 2020 — Rated 10 out of 10 by S.H. Club 24 of Ridgefield
What do you like about our services?

Clean
Available equipment
Showers

Response from Club 24 of Ridgefield:

Hi Sally,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   December 15, 2020 — Rated 9 out of 10 by William Burns Club 24 of Middletown
What do you like about our services?

Everyone is super nice 👍

Report a concern   December 14, 2020 — Rated 10 out of 10 by R.P. Club 24 of New Milford
What do you like about our services?

The male employees have always been a huge help. Regardless of what I am working on that day they are always encouraging and give their best input to ensure that I get the results that I want.

Response from Club 24 of New Milford:

Thank you Rose!! we love having you as a member always a pleasure.

Report a concern   December 14, 2020 — Rated 10 out of 10 by R.M. Club 24 of New Milford
What do you like about our services?

Everyone is friendly and helpful

Report a concern   December 14, 2020 — Rated 10 out of 10 by James Farley Club 24 of New Milford
What do you like about our services?

I really like the equipment you have and the help you guys provide from the trainers!

Report a concern   December 14, 2020 — Rated 10 out of 10 by P.R. Club 24 of Ridgefield
What do you like about our services?

Great value.

Response from Club 24 of Ridgefield:

Hi Patrick,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   December 13, 2020 — Rated 10 out of 10 by A.M. Club 24 of Middletown
What do you like about our services?

Friendly Staff and clean Gym

Report a concern   December 13, 2020 — Rated 10 out of 10 by Heather Jameson Club 24 Concept Gyms
What do you like about our services?

The people there are always so friendly and the gym is always so clean. I really love the small gym feel compared to the big franchise gyms (Edge or PF) because you do get this quality of care from the people working here.

Report a concern   December 12, 2020 — Rated 10 out of 10 by Toni Kopp Club 24 of New Milford
What do you like about our services?

All staff members are friendly, and the gym is always clean!

Report a concern   December 12, 2020 — Rated 10 out of 10 by Lakhena Rath Club 24 of New Milford
What do you like about our services?

Always clean machines, friendly staff. Not crowded when I go.

Report a concern   December 12, 2020 — Rated 10 out of 10 by R.H. Club 24 Concept Gyms
What do you like about our services?

Good selection of equipment. Equipment is well maintained. Well maintained and clean facilities.

Report a concern   December 12, 2020 — Rated 10 out of 10 by C.T. Club 24 of New Milford
What do you like about our services?

The gym is nice

Report a concern   December 11, 2020 — Rated 10 out of 10 by Jeffrey Deliberato Club 24 of New Milford
What do you like about our services?

Never crowded
Friendly front desk

Report a concern   December 11, 2020 — Rated 10 out of 10 by M.T. Club 24 Concept Gyms
What do you like about our services?

Everything. Clean, & follow safety protocol machines are in good condition, staff is so friendly and helpful. Comfortable environment.

Report a concern   December 9, 2020 — Rated 10 out of 10 by Jonathan Patry Club 24 of New Milford
What do you like about our services?

The staff is very polite and helpful. They are always cleaning and making sure the gym is in order. I have been a member since 2014 and have been happy the whole time

Report a concern   December 8, 2020 — Rated 9 out of 10 by D.B. Club 24 of Middletown
What do you like about our services?

I joined last Jan and only used a few times and then shut down of the world. I stopped the other day and a very pleasant and most helpful young lady addressed all my questions and concerns.

my membership was also extended. thank you.

I need to get back into working out again.

Report a concern   December 8, 2020 — Rated 10 out of 10 by Evan Caldwell Club 24 of New Milford
What do you like about our services?

Clean facilities, friendly people, excellent staff team. Highly recommend this gym.

Response from Club 24 of New Milford:

Thank you for the kinds words loyalty and support!!

Report a concern   December 6, 2020 — Rated 10 out of 10 by G.M. Club 24 of New Milford
What do you like about our services?

Raven is Awesome! As well as Meghan! Cool personalities, very helpful. Great People & Tyler, Eli, & Angel as well as the rest of the team members, very Dope

Response from Club 24 of New Milford:

Thank you Garrick for the great review! Our staff is truly awesome and we love seeing happy members!


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