Club 24 Concept Gyms

Member Testimonials

Report a concern   March 8, 2021 — Rated 9 out of 10 by John Pagano Club 24 of Middletown
What do you like about our services?

Its very clean and has lots of machines to work from
Report a concern   March 8, 2021 — Rated 10 out of 10 by D.B. Club 24 of Ridgefield
What do you like about our services?

Everyone is so nice and approachable

Response from Club 24 of Ridgefield:

Hi Devin,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy all the staff here.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!
Report a concern   March 3, 2021 — Rated 10 out of 10 by Liam Courtney Club 24 of Ridgefield
What do you like about our services?

Good environment and energy
Response from Club 24 of Ridgefield:

Hi Liam,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the good environment and energy.

Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!
Report a concern   March 2, 2021 — Rated 10 out of 10 by R.G. Club 24 Concept Gyms
What do you like about our services?

Good equipment, great value for what you’re paying.

Report a concern   March 2, 2021 — Rated 10 out of 10 by T.D. Club 24 of Brookfield
What do you like about our services?

Friendly services
Report a concern   March 2, 2021 — Rated 10 out of 10 by Audrey Ducharme Club 24 of Torrington
What do you like about our services?

Clean environment. Some friendly staff. Great management.

Report a concern   March 1, 2021 — Rated 10 out of 10 by Danielle Santoro Club 24 of Ridgefield
What do you like about our services?

Club 24 staff is always so nice and greet me when I come to workout!! Bathrooms are always clean

Response from Club 24 of Ridgefield:

Hi Danielle,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!
Report a concern   February 28, 2021 — Rated 9 out of 10 by T.D. Club 24 Concept Gyms
What do you like about our services?

Friendly staff.
Report a concern   February 26, 2021 — Rated 10 out of 10 by Tyler Rogg Club 24 of New Milford
What do you like about our services?

Good gym for the price
Report a concern   February 26, 2021 — Rated 10 out of 10 by Patric Gilbert Club 24 of New Milford
What do you like about our services?

gym mad fun
Report a concern   February 25, 2021 — Rated 10 out of 10 by C.W. Club 24 of New Milford
What do you like about our services?

Thank you helping and correcting the issue.
Report a concern   February 25, 2021 — Rated 10 out of 10 by C.W. Club 24 of New Milford
What do you like about our services?

Thank your helping and correcting the issue
Report a concern   February 25, 2021 — Rated 10 out of 10 by Katie Farley Club 24 of New Milford
What do you like about our services?

Great classes; Zumba instructors, trainers, & the best employees providing us a clean environment.

Report a concern   February 25, 2021 — Rated 10 out of 10 by L.C. Club 24 of Torrington
What do you like about our services?

Friendly & genuine staff provide a very comfortable and motivating atmosphere. Great equipment and amenities. Five stars!
Report a concern   February 25, 2021 — Rated 10 out of 10 by Allie Rodrigues Club 24 of New Milford
What do you like about our services?

I absolutely love it, the trainers and staff are amazing, always very welcoming and helpful, and it’s it’s always very clean.
Report a concern   February 25, 2021 — Rated 10 out of 10 by Cheyenne Dempsey Club 24 Concept Gyms
What do you like about our services?

Everything! the gym is clean and all staff is super friendly and helpful !
Report a concern   February 24, 2021 — Rated 10 out of 10 by Rachel Allen Club 24 of New Milford
What do you like about our services?

Friendly staff, clean facility
Report a concern   February 24, 2021 — Rated 10 out of 10 by J.F. Club 24 of New Milford
What do you like about our services?

I like the workers and the equipment!
Report a concern   February 24, 2021 — Rated 10 out of 10 by C.K. Club 24 of New Milford
What do you like about our services?

The staff is very friendly and helpful. They are opening to hearing about new or replacement equipment needed. The facility is open when they say they will be. It is also kept relatively clean and orderly.
Report a concern   February 24, 2021 — Rated 10 out of 10 by Ronald Calle-Mendieta Club 24 of New Milford
What do you like about our services?

Good place for the Extra size
Report a concern   February 23, 2021 — Rated 9 out of 10 by J.P. Club 24 of Torrington
What do you like about our services?

I feel that this is a very welcoming gym!

Report a concern   February 23, 2021 — Rated 10 out of 10 by D.B. Club 24 of Ridgefield
What do you like about our services?

Up to date, progressive equipment; clean facility; friendly staff!
Response from Club 24 of Ridgefield:

Hi Debra,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the equipment, friendly staff and clean facility.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!
Report a concern   February 23, 2021 — Rated 10 out of 10 by C.H. Club 24 of Ridgefield
What do you like about our services?

I love how clean it is, all the different machines, the employees are so kind and I feel safe there.

Response from Club 24 of Ridgefield:

Hi Chloe,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the gym being clean, the staff we have in place and feeling safe here.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!
Report a concern   February 22, 2021 — Rated 10 out of 10 by Elizabeth Connolly Club 24 of Middletown
What do you like about our services?

Facility is always clean. Staff is always friendly. Our trainer, Ami is the BEST
Report a concern   February 22, 2021 — Rated 10 out of 10 by Mike Alvarez Club 24 of New Milford
What do you like about our services?

The equipment is always in great shape, and the staff is super friendly! They make it a point to learn your name, and give great advice when asked about their machines. My favorite location.

Report a concern   February 22, 2021 — Rated 10 out of 10 by R.K. Club 24 Concept Gyms
What do you like about our services?

Is there a reason why you can use reward points for t-shirts?
Report a concern   February 22, 2021 — Rated 10 out of 10 by Toni Kopp Club 24 of New Milford
What do you like about our services?

The gym is always clean, the staff is always friendly and informative, and the atmosphere is always positive!

Report a concern   February 22, 2021 — Rated 10 out of 10 by Robert Preston Club 24 of Ridgefield
What do you like about our services?

I use multiple locations and they are all clean, with socially distanced machines and equipment and The Staff are knowledgeable and friendly.

Response from Club 24 of Ridgefield:

Hi Robert,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you take advantage of using multiple locations and that all our staff is friendly.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!
Report a concern   February 21, 2021 — Rated 10 out of 10 by R.L. Club 24 of Ridgefield
What do you like about our services?

-Location
-Safety Measures in Place
-Hours of Operation
-Easy signup and cancellation policy

What I do not like:

Movie volume too loud in the media room (louder than a movie theatre)
Movie Choice (How do I vote?)
A few treadmills not working and are not marked properly

Response from Club 24 of Ridgefield:

Hi Rose,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the location, hours and safety measures in place.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!
Report a concern   February 21, 2021 — Rated 10 out of 10 by G.R.J. Club 24 of Ridgefield
What do you like about our services?

The club has all the equipment one would need from cardio to dumbbells...& has been extra clean during the pandemic 👍
Response from Club 24 of Ridgefield:

Hi George,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy all the equipment that we have and the gym being clean!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

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