Member Testimonials
Gym was clean, spaced well. Not overcrowded, staff friendly and easily located. Cleaning supplies readily available.
Atmosphere. Free weights
Brian, my trainer is the best.
Everyone is courteous and eager to help yu reach your fitness goal.
Need more 10lb & 25lb weights
The place is clean, very few machines out of service and the friendly staff.
Andy is the best instructor :-)
I mean for the most part no one bothers you which is nice. Seems like you are interested in improving, the staff are friendly enough. I'm much happier here than my last gym.
Everyone is very friendly and helpful. Very professional.
Hi Christopher,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you enjoy the friendliness, helpfulness and professionalism here at the club.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Good staff, good machines and free weights, clean environment.
It's perfect for those who like clean, wide open, and hassle free workouts
The staff
Everything is nice and clean....n friendly...BUT!....can you please ]do something about the sweaty, bald and unstable guy who uses the stair climber....he doesn't wear shoes and howls at people....yup!....unstable and unsanitary!
very nice, clean, peaceful, good employees
Friendly staff, Hailey was very nice and knowledgeable of what she was doing.
Clean place, welcoming environment.
Didn’t realize how much I miss going to the gym till yesterday. Thank you 😊
Many exercise machine choices. Never a waiting time for desired machine. Movie room. Showers. Clean and modern facility.
Hi Sally,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the machines, movie room, showers and clean facility.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
i love the staff and the equipment is alsways clean and sanitary
Very helpful, trainers are pleasant to work with
Its not super busy. Not a problem getting on machines
Smaller, quiet gym. Equipment works great.
Everyone is so kind and the gym is very clean
clean, enough machines and weights, etc
Your staff is very personable and helpful. The facility is very clean and offers a wide range of options for strength training.
I'm happy the gym has reopened after the fire and COVID. I am excited to come back to work out with my friends. Hopefully I'll actually stick to it!
We love going to Club 24. As we come out of COVID restrictions, we are hoping you will open earlier and stay open later.
My favorite part was when you were open 24 hours and will be very happy when you start doing that again.
No frills low pricing. Nice atmosphere, nice staff, not overcrowded.
Hi Joachim,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the low prices we have to offer, nice atmosphere and staff here at the club.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Front desk staff are pleasant and will answer questions
I have had the same trainer for 2 plus years and I am pleased with his attitude, disposition, and most of all how he is careful when I am doing whatever I need to do and is ever present in case I should fall or need to be in the correct position for the exercises.
Open, spacious and clean. Friendly courteous staff.
How friendly the employees are.
Clean
Never too busy
Friendly people
Good choice of machines