Club 24 Concept Gyms

Member Testimonials

Report a concern   March 26, 2021 — Rated 10 out of 10 by J.F. Club 24 of New Milford
What do you like about our services?

Great staff, equipment and machines

Report a concern   March 25, 2021 — Rated 10 out of 10 by Lynn Macleod Club 24 of Torrington
What do you like about our services?

Yesterday was my first time back to the gym since this whole COVID started. I was very pleased with the distance between machines, how clean the gym was and the women's changing room. The staff was also very informative about wearing masks and cleaning the equipment. Thank You!

Report a concern   March 24, 2021 — Rated 9 out of 10 by M.B. Club 24 of New Milford
What do you like about our services?

Reasonable price.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Teague Shea Club 24 of Brookfield
What do you like about our services?

Everything, enjoyable across the board.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Frank Rinaldi Club 24 Concept Gyms
What do you like about our services?

Great staff, they know you by name and greet you when you enter

Report a concern   March 20, 2021 — Rated 10 out of 10 by C.M. Club 24 of New Milford
What do you like about our services?

Music too loud.

Report a concern   March 20, 2021 — Rated 10 out of 10 by C.M. Club 24 of Torrington
What do you like about our services?

Club 24 is great! I love the staff and I always feel so welcomed there. I do wish there was more equipment as it can be hard to use what you want on some of the busier days, but I greatly appreciate the community feel of the gym. I feel like they’ve done a great job of making members feel safe and clean given the circumstances of the pandemic. I always recommend my friends to go here.

Report a concern   March 20, 2021 — Rated 10 out of 10 by C.D. Club 24 of Middletown
What do you like about our services?

All the classes are great - especially Zumba. I just wish you had something Friday night

Report a concern   March 20, 2021 — Rated 10 out of 10 by J.B. Club 24 of Brookfield
What do you like about our services?

Very clean and spacious

Report a concern   March 20, 2021 — Rated 9 out of 10 by J.S. Club 24 of Torrington
What do you like about our services?

The cost, the amount of services, the kind staff, and the improved cleanliness.

Report a concern   March 20, 2021 — Rated 9 out of 10 by S.N. Club 24 of Brookfield
What do you like about our services?

Number of machines and friendliness of some staff

Report a concern   March 18, 2021 — Rated 10 out of 10 by Dorcas Matos Club 24 of Middletown
What do you like about our services?

7 the one thing I wish was offered was child care services

Report a concern   March 17, 2021 — Rated 10 out of 10 by P.R. Club 24 of Ridgefield
What do you like about our services?

Friendly staff, great value.

Response from Club 24 of Ridgefield:

Hi Patrick,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you the staff here and our great value.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   March 15, 2021 — Rated 10 out of 10 by C.A. Club 24 of Brookfield
What do you like about our services?

Clean, good variety of machines/weights, everything is kept in good working order, staff is friendly.

Report a concern   March 14, 2021 — Rated 10 out of 10 by S.H. Club 24 of Ridgefield
What do you like about our services?

The gym is clean and there is a locker room with private dressing rooms and showers.

Response from Club 24 of Ridgefield:

Hi Sally,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the clean gym and locker rooms.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   March 13, 2021 — Rated 10 out of 10 by K.O.F. Club 24 of Torrington
What do you like about our services?

Friendly atmosphere, great hours, and good choice of equipment. Cleanly maintained. Great smoothies. Affordable.

Report a concern   March 13, 2021 — Rated 10 out of 10 by Robert Reiling Club 24 of New Milford
What do you like about our services?

not crowded and very clean

Report a concern   March 10, 2021 — Rated 10 out of 10 by Mike Alvarez Club 24 of New Milford
What do you like about our services?

Club 24 New Milford just upgraded their dumbbells, and they are amazing! No more hex shaped dumbbells that are hard to grip for goblet squats, and bulky when trying to press them together for chest presses. These new dumbbells are much more comfortable and professional. Thank you Bobby and team for looking out for us and always committing to give us a great workout experience!

Report a concern   March 10, 2021 — Rated 10 out of 10 by G.V. Club 24 of Brookfield
What do you like about our services?

personal trainer has been excellent

Report a concern   March 10, 2021 — Rated 10 out of 10 by J.D. Club 24 of Torrington
What do you like about our services?

The staff is always very friendly the equipment is always sparkling clean , fun place to work out

Report a concern   March 9, 2021 — Rated 10 out of 10 by D.J. Club 24 of Middletown
What do you like about our services?

Following COVID guidelines

Report a concern   March 9, 2021 — Rated 9 out of 10 by D.M. Club 24 of Middletown
What do you like about our services?

The hours

Report a concern   March 9, 2021 — Rated 10 out of 10 by Elizabeth Buel Club 24 of Torrington
What do you like about our services?

I have tried multiple gyms in the past and now that I have found Club24 I will be staying put. The staff members are always pleasant, greet you with a smile, and say goodbye when you leave. The workout area as well as the bathrooms/locker rooms are always clean and the other members are courteous and respectful of personal space and social distancing.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Steve Morando Club 24 of Torrington
What do you like about our services?

There are trainers walking around making sure you are doing ok.

Report a concern   March 8, 2021 — Rated 9 out of 10 by M.T. Club 24 of New Milford
What do you like about our services?

I like the cleanliness of the gym and the vibe is comfortable and not over crowded. My only gripe is that many of the TV’s on the treadmills and stair climbers don’t work have no volume or don’t turn on. It would be wonderful if management actually took the time to go through machine by machine and get them fixed. It is a wonderful attribute to the machines to break up the monotony of standing there for 30 to 40 minutes at a time. It is something that is Important to me and will be a factor should another gym come forward that had equipment that was functional. There’s no point having it if it doesn’t work. My two cents

Report a concern   March 8, 2021 — Rated 10 out of 10 by B.P. Club 24 of New Milford
What do you like about our services?

Friendly.staff

Report a concern   March 8, 2021 — Rated 10 out of 10 by Mariah Brown Club 24 of Torrington
What do you like about our services?

Great staff and very clean place . Equipment is amazing . Love the hydrochair

Report a concern   March 8, 2021 — Rated 9 out of 10 by L.W. Club 24 of Ridgefield
What do you like about our services?

No pressure.

Response from Club 24 of Ridgefield:

Hi Lisa,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   March 8, 2021 — Rated 10 out of 10 by M.D. Club 24 of Ridgefield
What do you like about our services?

My trainer, Samy He’s terrific!!

Response from Club 24 of Ridgefield:

Hi Mimi,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy working out with Samy.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   March 8, 2021 — Rated 9 out of 10 by John Pagano Club 24 of Middletown
What do you like about our services?

Its very clean and has lots of machines to work from


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