Club 24 Concept Gyms

Member Testimonials

Report a concern   September 1, 2021 — Rated 10 out of 10 by S.K. Club 24 Concept Gyms
What do you like about our services?

Friendliness of the people who work there.

Response from Club 24 Concept Gyms:

Thank you for your feedback Susan! We appreciate your feedback and enjoy every time you come in! Continue to crush your goals and let us know if there’s anything we can do continue your experience here.

Report a concern   September 1, 2021 — Rated 9 out of 10 by J.O. Club 24 of Middletown
What do you like about our services?

You've improved the weight lifting area w/ the additional squat rack and the hex squat bar

Report a concern   September 1, 2021 — Rated 10 out of 10 by B.K. Club 24 of Ridgefield
What do you like about our services?

I find people there friendly and helpful. I think initiatives are taken to prov6as clean a facility as possible.

Response from Club 24 of Ridgefield:

Hi Barbara,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the friendly staff and everything we are doing to keep the gym clean.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   August 31, 2021 — Rated 10 out of 10 by James Crowley Club 24 of New Milford
What do you like about our services?

I like the nautilus machines and free weights. It’s just a nice gym.

Report a concern   August 31, 2021 — Rated 10 out of 10 by C.W. Club 24 of Torrington
What do you like about our services?

Hours are great! Class instructors are excellent!

Report a concern   August 31, 2021 — Rated 10 out of 10 by M.L. Club 24 Concept Gyms
What do you like about our services?

Great gym!

Response from Club 24 Concept Gyms:

Thank you Mark, for your feedback! Please continue to crush your goals and let us know how we can continually improve for you and all members of our community

Report a concern   August 30, 2021 — Rated 10 out of 10 by William Palmer Club 24 Concept Gyms
What do you like about our services?

Amazing staff! Especially Val and Mike! Would recommend to everyone! No complaints ever.

Report a concern   August 30, 2021 — Rated 10 out of 10 by Linda Madigan Runlett Club 24 Concept Gyms
What do you like about our services?

Mary Jane -great trainer

Report a concern   August 30, 2021 — Rated 10 out of 10 by Elsa Loja Club 24 of Ridgefield
What do you like about our services?

It’s nice and quiet I like very much

Response from Club 24 of Ridgefield:

Hi Elsa,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy that it is nice and quiet.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   August 30, 2021 — Rated 10 out of 10 by P.M. Club 24 of Torrington
What do you like about our services?

I love the Cinema Room and the weight machines. Also the friendly staff and the low cost.

Report a concern   August 30, 2021 — Rated 10 out of 10 by K.T. Club 24 of Ridgefield
What do you like about our services?

Trainer Stephen is wonderful.

Response from Club 24 of Ridgefield:

Hi Kenneth,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy working with Stephen.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   August 27, 2021 — Rated 10 out of 10 by S.D. Club 24 Concept Gyms
What do you like about our services?

Big space. Clean. Cool. New equipment well maintained. Only problem I have is people don’t wipe down machines they sweat on. Is it possible for you to promote this behavior better?

Response from Club 24 Concept Gyms:

Hi Stephanie, and thank you for your feedback! We are trying an array of different things, one being our new digital board that highlights a reminder to wipe equipment down. But yes we will continue to enforce and try to get the community as a whole on the same page.

Report a concern   August 27, 2021 — Rated 10 out of 10 by D.M. Club 24 of Middletown
What do you like about our services?

Conveniently Located and Well Maintained

Report a concern   August 27, 2021 — Rated 10 out of 10 by J.S. Club 24 Concept Gyms
What do you like about our services?

Plenty of cardio equipment... fairly heavy dumbbells...friendly staff

Report a concern   August 25, 2021 — Rated 10 out of 10 by R.J. Club 24 of Middletown
What do you like about our services?

Very easy to use, staff is friendly

Report a concern   August 25, 2021 — Rated 10 out of 10 by Anthony Leuci Club 24 Concept Gyms
What do you like about our services?

The Newtown, CT facility is clean, well taken care of and the people who work there are very friendly and polite! Very comfortable place to work out!

Report a concern   August 25, 2021 — Rated 10 out of 10 by J.C. Club 24 of Middletown
What do you like about our services?

Nice staff and clean environment

Report a concern   August 24, 2021 — Rated 10 out of 10 by Frank Rinaldi Club 24 Concept Gyms
What do you like about our services?

Love the staff from the top down, with Val, Mike and all other employees. Always caring and there to help.

Report a concern   August 24, 2021 — Rated 10 out of 10 by Hunter Aeschlimann Club 24 of Torrington
What do you like about our services?

Great atmosphere, excellent staff, quality machines and equipment.

Report a concern   August 24, 2021 — Rated 10 out of 10 by Richard Light Club 24 of Brookfield
What do you like about our services?

Nice facility top rate equipment friendly staff nice massage machine
Enjoy full screen movies in separate exercise room

Report a concern   August 24, 2021 — Rated 10 out of 10 by Michele Tarantino Club 24 Concept Gyms
What do you like about our services?

Clean. Friendly staff. Not overcrowded. Access to everything you need for a great work out!

Report a concern   August 23, 2021 — Rated 10 out of 10 by Steven Morando Ii Club 24 of Torrington
What do you like about our services?

Meeting/working with the trainers and being with the family while working out at the gym. And I like that the Equipment is clean.

Report a concern   August 23, 2021 — Rated 10 out of 10 by G.R.J. Club 24 of Ridgefield
What do you like about our services?

Staff has done a great job of keeping gym clean during covid :)

Response from Club 24 of Ridgefield:

Hi George,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you like the fact that we are keeping this gym clean.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   August 21, 2021 — Rated 9 out of 10 by Bill Francis Club 24 of Brookfield
What do you like about our services?

Disappointed in Brookfield Club. Had an appointment with pt Justine on Friday Aug 20 @ 2:15. Justin was a noshow. I expect to not be charged. for this appointment Other than I am pleased with the personnel and the facilities

Report a concern   August 20, 2021 — Rated 10 out of 10 by Michael Luzzi Club 24 Concept Gyms
What do you like about our services?

the space snd equipment are great and offer variety for anyone’s workout goals. casual and not crowded with people more interested in social activities; the members work out diligently and the staff is ready, willing and able to answer questions and address concerns. clean and bright in both workout areas and locker room.

Report a concern   August 20, 2021 — Rated 10 out of 10 by Raegan Chekas Club 24 of Middletown
What do you like about our services?

No pressure, affordable and chill vibe.

Report a concern   August 20, 2021 — Rated 9 out of 10 by M.A. Club 24 of Brookfield
What do you like about our services?

Neatness, efficient gym machines, location

Report a concern   August 19, 2021 — Rated 10 out of 10 by E.R. Club 24 Concept Gyms
What do you like about our services?

My trainer is great! The facility is always clean. All of the employees are very friendly

Report a concern   August 19, 2021 — Rated 10 out of 10 by J.P. Club 24 of Torrington
What do you like about our services?

The staff at the Torrington Club 24 are simply GREAT, friendly, cheerful and always willing to help. PLEASE KEEP THEM THERE we love them!!!!!!!!!!!

Report a concern   August 19, 2021 — Rated 10 out of 10 by Mathias Blumrich Club 24 of Ridgefield
What do you like about our services?

The price for the value. The gym is always clean and the equipment is rarely in need of repair.

Response from Club 24 of Ridgefield:

Hi Mathias,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you that our gym is always clean and the equipment we have!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!


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