Member Testimonials
Hi Chris,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are having a good friendly gym experience! I know wearing a mask while working out can be inconvenient, but we appreciate your cooperation and support.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Tyler Amato
Assistant Manager
I like Club 24 because you have multiple programs.
It is conveniently located and not overly crowded.
Friendly staff
Friendly, helpful staff. Good choice of equipment. Well-maintained facility. Open plenty of hours.
Clean, social distancing practices, and friendly staff.
Since the new manager Bobby took over Club24 in New Milford, the atmosphere is so much more welcoming! Staff is much more helpful and attentive to the goals and needs of each individual that walks through the doors! Prior to his arrival, I was STRONGLY considering joining another gym for many reasons up to and including finding a place more compatible with my health and fitness goals. After expressing this to Bobby he convinced me to give Club24 another try! I’m glad I did, he has changed the environment for the better and has enlightened me on all of the products and services that is offered!! I Encourage everyone to join!
Very good yoga class.
Clean facility.
Hi Rehka
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!
James Gonz
General Manager
The gym is pretty clean. Occasionally I do see people with their masks pulled down while they lifting, but i mind my own business.
Clean great equipment good vibes!!
It is always clean and have a very friendly staff.
Love the HYPE program. Wonderful trainers, great workout especially for someone like me that needs to be pushed.
Clean facilities, great value. Staff is friendly and attentive.
Gym is clean, staff is friendly.
Inexpensive & efficient
Hi Amber
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!
James Gonz
General Manager
Club 24 has most of the equipment, is well maintained and is well spaced.
Hi Jeff,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your gym experience with us.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Tyler Amato
Assistant Manager
Club manager is managing his club very well. Makes sure everyone abides by all regulations, especially COVID regulations. Trainers are friendly and knowledgeable. Programs including HYPE are excellent.
Facility is clean.
HYPE room could use new flooring
Friendly staff and very clean
The staff is friendly and they keep the facility very clean.
Machines are well maintained and repairs are made timely.
All is good about the Middletown Club 24 but to sing the same song that I've been singing for years is that it would be soooo much better with a few mirrors in the mens' locker room. There are only 2 mirrors in the whole locker room which are above the sinks. To have a full length mirror or two would be greatly appreciated by myself and many others, I'm sure. I for one like to dress in front of a mirror. Many others would feel the same. Promises have been made over the years but nothing yet as far as fulfilling them.
sanitation
Arieta is a great trainer!
The gym is open/spacious and clean with all equipment being 6-8’ apart. The folks always greet me with a Hello when I enter or go past the counter.
The gym never seems to be to busy where it is crowded and seldom have to wait to use the equipment as they have plenty to use.
Hi Dean,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you have had a nice and friendly gym experience!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Tyler Amato
Assistant Manager
Very clean great staff
Awesome hype trainers
Friendly staff and trainers
New Milford have excellent, very helpful staff, new manager very good, very knowledgeable.
Friendly
Very nice aware of you whole time in building
Hours, space and equipment.
Hi Douglas,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you have enjoyed your gym experience!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Tyler Amato
Assistant Manager
Clean, friendly staff, quality equipment. Wearing a mask during my workout sucks but it’s worth it because it keeps the gym open and keeps the patrons healthy.