Member Testimonials
Clean, good music, Friendly people
Friendly staff
It's clean and we'll run. I just got my dad to join
clean, friendly, not over-crowded
I like the friendly staff, they are all good.
The girls you have cleaning are doing a great job too
Good hours, very friendly staff, clean place, spacious
Very good
Everyone is friendly. They greet you and offer assistance
All the Zumba classes - and instructors - are fabulous!
Clean, spacious and equipment readily available. Because of the huge size of the gym, it's very easy to social distance while working out.
Hi Jeffrey,
Thank you for taking the time to write us a review. I appreciate your wonderful feedback! My name is Serine and I am the General Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are having a positive experience and appreciate our efforts to maintain a clean, safe and socially distanced gym for our members!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you! In fact, if you have friends who are interested, now is the best time to share some passes. We have a very special referral program available until September 30th. For every new member you refer you will get up to 1500 Perkville points and a $20 Amazon gift card. Perkville points can be used for free shakes, free membership time and of course the Amazon gift card can be used for anything. Get ten people to join and you would have enough points for more than a year of free membership time and $200 in Amazon gift cards!
See you in the gym soon!
Serine Canfield
General Manager
Club 24 Brookfield
The gym provides all of the equipment necessary to have a quality workout.The people who come to the gym are considerate of others and respect your personal space while you work out.The gym is clean and is wiped down often.The staff is friendly and helpful.
Overall a very good experience.I attend three times a week and would recommend to anyone to join.
Great trainers and workouts ... affordable price, flexible hours and convenient location ... large clean facilities. What's not to love ?
The staff is very kind and takes the time to get to know me. It feels great waking into the gym everyday knowing I’ll be greeted and welcomed! I truly love Club 24 and the people that work there.
Friendly & helpful employees
Very clean & Covid-19 attentive
The environment is welcoming and the equipment is nice
Personalized training.
Freedom to workout without or with a mask
After workout shakes area
Conveniently located, friendly, helpful staff. Clean gym and locker room. Well maintained equipment. Great membership price!
Everyone are always willing to help - plus the care they took inside Club 24 during this pandemic.
Hi Loretta ,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see that you rated us a 10 out of 10. I’m so happy that you have had such a good experience with the staff. We always try to keep a safe and helpful environment for our members. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Tyler Amato
Assistant Manager
Great Gym! Friendly staff.
Hi Jarrett,
Thank you for taking the time to rate and I appreciate your feedback. My name is Serine and I am the General Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club! Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you!
General Manager
Great gym environment! Love to give a shout out to Timmy the Zumba instructor! Had a great class this morning. I'm grateful to have him as an instructor. It's a great gym to help get back into shape and stay focused, especially during these hard times.
Very clean gym, plenty of equipment and very affordable. Love the mask policy. However, they call and try and sell personal training and the person was very pushy even after I said I was not interested in signing up for personal training currently.
Hi Donal,
Thank you for reaching out to us I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get better ideas on how to improve the overall club experience. I see you rated us a 9 out of 10. I'm so happy that you are enjoying your experience here at the club. Please know I am available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with your friends and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!
James Gonzales
General Manager
Staff at front desk ought to remind the customers to wear their mask while talking loudly to a friend at the front desk. I had to turn away as he passed me talking loudly in my direction. I have frail family members at home. This was not good. I attended the Middletown club.
Staff is very friendly and equipment is effective.
Hi Eric,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manger of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10. I'm so happy that you are happy with our friendly staff and equipment. Please know I am always available if you have any suggestions or need help with anything. Also, please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!
James Gonzales
General Manager
Friendly staff
Good hygiene
Hi Carmen,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manger of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10. I'm so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also, please feel free to share with your friends. I can always arrange some free passes for you to share with friends and if they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!
James Gonzales
General Manager
Professional, knowledgeable staff, And clean and well equipped facility
I love how clean this facility is and no matter who is working they always greet you and say goodbye as you come and go. The machines are in good condition and the instructors for the class are always pleasant and make me want to come back. The only thing is I wish the COVID restrictions were enforced more. I can't tell you how many times I've been the only one in the locker room wearing a mask.
The professional and great assistance from the staff
Hello Shirley! Thank you for taking the time to write us a review. We greatly appreciate your comments and love having you as a member at Club 24!
I like that it's small and everyone there is extremely welcoming!!
Lots of things to choose from from classes to machines, I have no fear of catching COVID-19 as the gym in Torrington is always very clean and for the most part people adhear to the covid policies. However, i do think it should be pushed more for people walking in without a mask should be turned away before entering the building.
Jennifer Berube