Club 24 Concept Gyms

Member Testimonials

Report a concern   July 15, 2021 — Rated 10 out of 10 by Anne Madden Club 24 Concept Gyms
What do you like about our services?

Knowledgeable, Friendly, and helpful staff.
Great classes
Clean, Well organized!

Report a concern   July 15, 2021 — Rated 10 out of 10 by J.G. Club 24 of Torrington
What do you like about our services?

Friendly. Clean. Inexpensive

Report a concern   July 15, 2021 — Rated 10 out of 10 by A.B. Club 24 of Middletown
What do you like about our services?

Very clean. Easy to work out with the equipment. Love the massage chairs!

Report a concern   July 14, 2021 — Rated 10 out of 10 by Jordan Gosselin Club 24 of Torrington
What do you like about our services?

This gym is affordable, keeps the equipment maintained and clean, I love the cardio theater and massage chairs, and the staff is usually very friendly.

Report a concern   July 14, 2021 — Rated 10 out of 10 by R.L. Club 24 Concept Gyms
What do you like about our services?

My first time there since the pandemic, still very clean and organized, no problems

Report a concern   July 13, 2021 — Rated 10 out of 10 by C.V. Club 24 Concept Gyms
What do you like about our services?

Nice and clean

Report a concern   July 13, 2021 — Rated 10 out of 10 by D.J. Club 24 of New Milford
What do you like about our services?

Locations, price, friendly staff.

Report a concern   July 12, 2021 — Rated 10 out of 10 by G.T. Club 24 of New Milford
What do you like about our services?

Great location, nice staff and a lot of equipment

Report a concern   July 12, 2021 — Rated 9 out of 10 by F.V. Club 24 of Middletown
What do you like about our services?

1st time back since pandemic started but paid whole time. Desk workers were friendly and helpful, and the facility still looks great.

Report a concern   July 12, 2021 — Rated 10 out of 10 by M.D. Club 24 of Ridgefield
What do you like about our services?

It's always a great experience-makes my day!

Response from Club 24 of Ridgefield:

Hi Michele,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you have a great experience here at the club.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   July 11, 2021 — Rated 10 out of 10 by R.L. Club 24 of New Milford
What do you like about our services?

Friendly staff. Tyler is a great trainer. Enjoy his afterburner/hype classes.

Report a concern   July 7, 2021 — Rated 10 out of 10 by E.M. Club 24 of Middletown
What do you like about our services?

I enjoy the Zumba classes.

Report a concern   July 7, 2021 — Rated 10 out of 10 by R.C. Club 24 of Ridgefield
What do you like about our services?

1. Exceptionally good monthly fee
2. Basic, no frills workout space
3. We’ll air conditioned
4. Friendly staff
5. Plenty of hand sanitizer

(Needs 2 more curl bars in free weight room)

Response from Club 24 of Ridgefield:

Hi Richard,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy everything about our gym from our fees, workout areas and staff.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   July 7, 2021 — Rated 9 out of 10 by J.L. Club 24 of Middletown
What do you like about our services?

close to home

Report a concern   July 6, 2021 — Rated 10 out of 10 by D.S. Club 24 of Brookfield
What do you like about our services?

Friendly staff and all meets my needs for now.

Report a concern   July 6, 2021 — Rated 10 out of 10 by Marnie Valletta Club 24 of Torrington
What do you like about our services?

I really like Club 24. It is inviting, well equips and clean.

Report a concern   July 5, 2021 — Rated 10 out of 10 by C.L. Club 24 of Torrington
What do you like about our services?

Trainer was helpful checking me in and the girl st the front desk was also nice and helped me with the treadmill

Report a concern   July 4, 2021 — Rated 9 out of 10 by Fred George Club 24 of Brookfield
What do you like about our services?

The staff at Club24 is friendly and helpful. They have all the equipment and weights I need to do my workouts. I am able to go at times that its not too crowded and I can get in & out quickly

Report a concern   July 4, 2021 — Rated 10 out of 10 by P.C. Club 24 of Middletown
What do you like about our services?

Clean gym with lots of options and classes

Report a concern   July 4, 2021 — Rated 10 out of 10 by C.G. Club 24 of Torrington
What do you like about our services?

Great, friendly place to workout.

Report a concern   July 3, 2021 — Rated 10 out of 10 by Carlos Gavilano Club 24 of New Milford
What do you like about our services?

I go every day in the morning, I find everything clean and the associates are friendly.

Report a concern   July 3, 2021 — Rated 10 out of 10 by N.K. Club 24 Concept Gyms
What do you like about our services?

Everything is good

Report a concern   July 3, 2021 — Rated 10 out of 10 by P.K. Club 24 of Ridgefield
What do you like about our services?

Always welcomed with a cheerful greeting! More than enough machines, never had to wait.
Observed the machines being wiped down by staff a number of times.
Great value for your money.

Response from Club 24 of Ridgefield:

Hi Peggy,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the greetings here at the gym, machines and everything being wiped down by our staff.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   July 2, 2021 — Rated 10 out of 10 by Joseph Piscitelli Club 24 of Brookfield
What do you like about our services?

Well Staffed, Clean and Operating Equipment, Plenty of Parking.

Report a concern   July 1, 2021 — Rated 10 out of 10 by J.R. Club 24 of Brookfield
What do you like about our services?

Love the staff at all club 24s in my area and the equipment and facility always clean!

Report a concern   July 1, 2021 — Rated 10 out of 10 by F.A. Club 24 Concept Gyms
What do you like about our services?

Fair pricing
Fast Responses
Great customer service

Report a concern   July 1, 2021 — Rated 10 out of 10 by A.M. Club 24 of New Milford
What do you like about our services?

Very clean and everything works.

Report a concern   June 30, 2021 — Rated 10 out of 10 by R.B. Club 24 Concept Gyms
What do you like about our services?

I like that everyone is so friendly at the front desk. Even the manager knows me by my first name. I feel safe when I’m there (against the virus).

Report a concern   June 30, 2021 — Rated 10 out of 10 by Karen Marino Club 24 of New Milford
What do you like about our services?

Love the movie room, friendly staff, knowledgeable on equipment and classes. What’s not to like?

Report a concern   June 30, 2021 — Rated 10 out of 10 by Stephen Hatch Club 24 of Middletown
What do you like about our services?

Friendly and courteous staff members


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