Club 24 Concept Gyms

Member Testimonials

Report a concern   January 12, 2021 — Rated 9 out of 10 by Christopher Forstrom Club 24 of Brookfield
What do you like about our services?

Clean, friendly staff, quality equipment. Wearing a mask during my workout sucks but it’s worth it because it keeps the gym open and keeps the patrons healthy.

Response from Club 24 of Brookfield:

Hi Chris,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are having a good friendly gym experience! I know wearing a mask while working out can be inconvenient, but we appreciate your cooperation and support.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Tyler Amato
Assistant Manager

Report a concern   January 10, 2021 — Rated 10 out of 10 by B.T. Club 24 of Torrington
What do you like about our services?

I like Club 24 because you have multiple programs.

Report a concern   January 10, 2021 — Rated 9 out of 10 by L.P. Club 24 of New Milford
What do you like about our services?

It is conveniently located and not overly crowded.

Report a concern   January 9, 2021 — Rated 10 out of 10 by Joseph Sisti Club 24 of Middletown
What do you like about our services?

Friendly staff

Report a concern   January 9, 2021 — Rated 9 out of 10 by E.K. Club 24 of Middletown
What do you like about our services?

Friendly, helpful staff. Good choice of equipment. Well-maintained facility. Open plenty of hours.

Report a concern   January 7, 2021 — Rated 10 out of 10 by A.L. Club 24 Concept Gyms
What do you like about our services?

Clean, social distancing practices, and friendly staff.

Report a concern   January 5, 2021 — Rated 10 out of 10 by A.R. Club 24 of New Milford
What do you like about our services?

Since the new manager Bobby took over Club24 in New Milford, the atmosphere is so much more welcoming! Staff is much more helpful and attentive to the goals and needs of each individual that walks through the doors! Prior to his arrival, I was STRONGLY considering joining another gym for many reasons up to and including finding a place more compatible with my health and fitness goals. After expressing this to Bobby he convinced me to give Club24 another try! I’m glad I did, he has changed the environment for the better and has enlightened me on all of the products and services that is offered!! I Encourage everyone to join!

Report a concern   January 5, 2021 — Rated 10 out of 10 by R.M. Club 24 of Ridgefield
What do you like about our services?

Very good yoga class.
Clean facility.

Response from Club 24 of Ridgefield:

Hi Rehka

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   January 5, 2021 — Rated 9 out of 10 by T.M. Club 24 of Torrington
What do you like about our services?

The gym is pretty clean. Occasionally I do see people with their masks pulled down while they lifting, but i mind my own business.

Report a concern   January 5, 2021 — Rated 10 out of 10 by Carnell Rock Club 24 of Torrington
What do you like about our services?

Clean great equipment good vibes!!

Report a concern   January 5, 2021 — Rated 9 out of 10 by S.C. Club 24 of Middletown
What do you like about our services?

It is always clean and have a very friendly staff.

Report a concern   January 5, 2021 — Rated 10 out of 10 by Celeste Mazaik Club 24 of Torrington
What do you like about our services?

Love the HYPE program. Wonderful trainers, great workout especially for someone like me that needs to be pushed.

Report a concern   January 4, 2021 — Rated 10 out of 10 by R.A. Club 24 of Middletown
What do you like about our services?

Clean facilities, great value. Staff is friendly and attentive.

Report a concern   January 4, 2021 — Rated 10 out of 10 by Robert Martin Club 24 of Torrington
What do you like about our services?

Gym is clean, staff is friendly.

Report a concern   January 3, 2021 — Rated 10 out of 10 by A.H. Club 24 of Ridgefield
What do you like about our services?

Inexpensive & efficient

Response from Club 24 of Ridgefield:

Hi Amber
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   January 3, 2021 — Rated 9 out of 10 by J.P. Club 24 of Brookfield
What do you like about our services?

Club 24 has most of the equipment, is well maintained and is well spaced.

Response from Club 24 of Brookfield:

Hi Jeff,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your gym experience with us.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Tyler Amato
Assistant Manager

Report a concern   January 3, 2021 — Rated 9 out of 10 by Hildegard DeMallie Club 24 of Torrington
What do you like about our services?

Club manager is managing his club very well. Makes sure everyone abides by all regulations, especially COVID regulations. Trainers are friendly and knowledgeable. Programs including HYPE are excellent.
Facility is clean.
HYPE room could use new flooring

Report a concern   January 3, 2021 — Rated 10 out of 10 by Ralph Purificato Club 24 Concept Gyms
What do you like about our services?

Friendly staff and very clean

Report a concern   January 2, 2021 — Rated 10 out of 10 by Jarod Cyr Club 24 Concept Gyms
What do you like about our services?

The staff is friendly and they keep the facility very clean.
Machines are well maintained and repairs are made timely.

Report a concern   January 2, 2021 — Rated 10 out of 10 by Lawrence Musso Club 24 of Middletown
What do you like about our services?

All is good about the Middletown Club 24 but to sing the same song that I've been singing for years is that it would be soooo much better with a few mirrors in the mens' locker room. There are only 2 mirrors in the whole locker room which are above the sinks. To have a full length mirror or two would be greatly appreciated by myself and many others, I'm sure. I for one like to dress in front of a mirror. Many others would feel the same. Promises have been made over the years but nothing yet as far as fulfilling them.

Report a concern   January 2, 2021 — Rated 10 out of 10 by N.A.C. Club 24 of Torrington
What do you like about our services?

sanitation

Report a concern   January 2, 2021 — Rated 10 out of 10 by S.G. Club 24 of New Milford
What do you like about our services?

Arieta is a great trainer!

Report a concern   January 2, 2021 — Rated 10 out of 10 by Dean Seis Club 24 of Brookfield
What do you like about our services?

The gym is open/spacious and clean with all equipment being 6-8’ apart. The folks always greet me with a Hello when I enter or go past the counter.
The gym never seems to be to busy where it is crowded and seldom have to wait to use the equipment as they have plenty to use.

Response from Club 24 of Brookfield:

Hi Dean,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you have had a nice and friendly gym experience!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Tyler Amato
Assistant Manager

Report a concern   January 2, 2021 — Rated 10 out of 10 by J.W. Club 24 of New Milford
What do you like about our services?

Very clean great staff

Report a concern   January 1, 2021 — Rated 10 out of 10 by Caren Caster Club 24 of Middletown
What do you like about our services?

Awesome hype trainers

Report a concern   January 1, 2021 — Rated 10 out of 10 by N.B. Club 24 of Torrington
What do you like about our services?

Friendly staff and trainers

Report a concern   December 31, 2020 — Rated 10 out of 10 by K.K. Club 24 of New Milford
What do you like about our services?

New Milford have excellent, very helpful staff, new manager very good, very knowledgeable.

Report a concern   December 31, 2020 — Rated 10 out of 10 by T.L. Club 24 of New Milford
What do you like about our services?

Friendly

Report a concern   December 30, 2020 — Rated 10 out of 10 by Michael Acevedo Club 24 of New Milford
What do you like about our services?

Very nice aware of you whole time in building

Report a concern   December 30, 2020 — Rated 10 out of 10 by D.W. Club 24 of Brookfield
What do you like about our services?

Hours, space and equipment.

Response from Club 24 of Brookfield:

Hi Douglas,
Thank you for reaching out to us and I appreciate your feedback. My name is Tyler and I am the Assistant Manager of Club 24 in Brookfield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you have enjoyed your gym experience!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Tyler Amato
Assistant Manager


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