Club 24 Concept Gyms

Member Testimonials

Report a concern   September 21, 2021 — Rated 10 out of 10 by Cierra Mcgowan Club 24 of Torrington
What do you like about our services?

I think the thing that makes Club 24 stand out is the fact that the staff is always so welcoming! Gym equipment is all up to personal preference so it can be hard to judge a gym based on just that - I think the staff plays a huge role in the gym environment just as much as the equipment does. I’ve been going going to Club 24 for about two years now and I’ve gotten to know most of the staff. They always take the time to greet me and get to know more about me. I think this makes they stand out from any other gym because it takes away any uncertainty. Sometimes gyms can feel intimidating because you don’t know anyone or you feel like people are watching you and judging you, but it’s definitely not that way at Club 24. If anything, I feel MORE comfortable being in a gym setting knowing that the staff is so friendly and I can just pick up a conversation with them at any time. They’re just so helpful, so kind, and there to keep you accountable!

Report a concern   September 19, 2021 — Rated 10 out of 10 by N.F. Club 24 of Ridgefield
What do you like about our services?

Plenty of equipment, desk staff is friendly, facility is ckean

Report a concern   September 19, 2021 — Rated 10 out of 10 by S.H. Club 24 of Ridgefield
What do you like about our services?

Clean, wide assortment of exercise equipment kept in good repair, shower facilities, short wait times for desired equipment.

Report a concern   September 19, 2021 — Rated 10 out of 10 by P.D. Club 24 of Ridgefield
What do you like about our services?

You can’t beat the price, and the staff is friendly.
Wish there was more refilling of paper dispensers and some 2.5 interval free weights.

Report a concern   September 18, 2021 — Rated 10 out of 10 by L.A. Club 24 Concept Gyms
What do you like about our services?

Variety of equipment and free weights.
TVs on cardio machines.
Range of hours.
Price - economical.

Report a concern   September 18, 2021 — Rated 10 out of 10 by V.B. Club 24 of Middletown
What do you like about our services?

Friendly staff and amenities.

Report a concern   September 17, 2021 — Rated 10 out of 10 by S.H. Club 24 of Middletown
What do you like about our services?

Clean

Report a concern   September 16, 2021 — Rated 10 out of 10 by Arthur Hammel Club 24 of Brookfield
What do you like about our services?

My trainer andy is awesome!

Report a concern   September 13, 2021 — Rated 10 out of 10 by T.D. Club 24 of Brookfield
What do you like about our services?

friendly staff

Report a concern   September 13, 2021 — Rated 10 out of 10 by Adam Zezima Club 24 of Middletown
What do you like about our services?

I like that the place is clean and the staff is friendly. I feel like it's good quality for the price.

Report a concern   September 13, 2021 — Rated 9 out of 10 by Jack Whelan Club 24 Concept Gyms
What do you like about our services?

the availability of equipment in the gym and friendliness of the employees

Report a concern   September 13, 2021 — Rated 10 out of 10 by Steve Morando Club 24 of Torrington
What do you like about our services?

All of the staff are great and will to help out . The trainers are great my wife and son use them and love the they are the best.

Response from Club 24 of Torrington:

Hi Steve,

Thank you for reaching out to us and I appreciate your feedback.  My name is Kevin and I am the General Manager of Club 24 in Torrington. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see that you left a 10 /10 rating. I really appreciate you taking your time to complete this survey. We are very happy to know that you and your family is enjoying our clubs and programs. Also please feel free to share your experience with your friends.  I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!  
Thank you and I look forward to hearing back from you!

Kevin Barbosa 
General Manager

Report a concern   September 10, 2021 — Rated 10 out of 10 by P.T. Club 24 Concept Gyms
What do you like about our services?

Club is very clean and staff are friendly. I have been working with PT Julia Garace for a few years and really enjoy my sessions with her. She listens to my concerns and creates a plan that achieves my goals. Typically the club is moderately busy , but I rarely have to wait for equipment to free up.
My only complaint is that members do not clean equipment after they use it, which means I am cleaning it twice! Also, masking policy is not being enforced.

Report a concern   September 9, 2021 — Rated 9 out of 10 by M.O. Club 24 Concept Gyms
What do you like about our services?

Convenient

Report a concern   September 9, 2021 — Rated 10 out of 10 by S.H. Club 24 of New Milford
What do you like about our services?

Clean & friendly staff. Great variety of machines.

Report a concern   September 9, 2021 — Rated 10 out of 10 by N.F. Club 24 of Ridgefield
What do you like about our services?

Price, selection of weights and machines, size, staff

Response from Club 24 of Ridgefield:

Hi Noah,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   September 9, 2021 — Rated 10 out of 10 by N.T. Club 24 of Ridgefield
What do you like about our services?

Question on $42.53 on 8/7?

Response from Club 24 of Ridgefield:

Hi James,
Thank you for reaching out to us and I appreciate your feedback. My name is Ridgefield and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. The 42.53 billed on 8/7 was the annual club enhancement fee. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   September 9, 2021 — Rated 10 out of 10 by R.G. Club 24 of Brookfield
What do you like about our services?

Friendly staff, clean facility

Report a concern   September 6, 2021 — Rated 10 out of 10 by A.K. Club 24 of Torrington
What do you like about our services?

Theater. Price

Report a concern   September 6, 2021 — Rated 10 out of 10 by Ronald Bellenot Club 24 Concept Gyms
What do you like about our services?

Great gym. Clean, open with all the equipment I need.

Report a concern   September 4, 2021 — Rated 10 out of 10 by J.L. Club 24 of Torrington
What do you like about our services?

Friendly and supportive staff

Report a concern   September 4, 2021 — Rated 10 out of 10 by H.F. Club 24 of New Milford
What do you like about our services?

Clean facility and friendly employees.
The showers however should have a shower rack in each for toiletries.

Report a concern   September 2, 2021 — Rated 10 out of 10 by Steven Young Club 24 of Torrington
What do you like about our services?

I like the way the management is open to feedback.

Report a concern   September 2, 2021 — Rated 10 out of 10 by Patricia Buonocore Club 24 of Torrington
What do you like about our services?

Clean

Report a concern   September 2, 2021 — Rated 10 out of 10 by J.S. Club 24 Concept Gyms
What do you like about our services?

Employees are friendly, helpful. Gym is clean and has a ready supply of equipment for use. The music they play is much too loud and not very good but in their defense I am 78 so it might be me...

Response from Club 24 Concept Gyms:

Hi Jeffrey! Thank you for your feedback we will work on the volume sir!

Report a concern   September 2, 2021 — Rated 9 out of 10 by I.T. Club 24 of Torrington
What do you like about our services?

Very welcoming!!

Report a concern   September 2, 2021 — Rated 10 out of 10 by Jason Schreiber Club 24 of New Milford
What do you like about our services?

The expertise and dedication of your trainers to help members meet their personal fitness goals and their ability to motivate us to stay on the path of good nutrition, exercise and commitment to our healthy lifestyle is key. Working with Tyler, Arieta and Josh this past year has been an extremely positive and rewarding experience for both my son Jason and I. And I can't say enough good things about all of your staff. Everyone is very courteous and responsive to their members needs and the GYM is kept exceptionally clean, which is crucIal to us feeling comfortable and safe during the Covid-19 pandemic. Thank you again for all that you do. We love Club 24 in New Milford!

Report a concern   September 1, 2021 — Rated 10 out of 10 by C.L. Club 24 of Middletown
What do you like about our services?

Everything, love all the amenities and the machines!!

Report a concern   September 1, 2021 — Rated 9 out of 10 by T.D. Club 24 Concept Gyms
What do you like about our services?

employees are friendly and professional.

Report a concern   September 1, 2021 — Rated 10 out of 10 by M.M. Club 24 of Ridgefield
What do you like about our services?

Close to my house, everything I need to work out.

Response from Club 24 of Ridgefield:

Hi Maxwell,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you you the gym and we have everything you need to work out.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!


Privacy Policy