Club 24 Concept Gyms

Member Testimonials

Report a concern   March 2, 2022 — Rated 9 out of 10 by G.D. Club 24 Concept Gyms
What do you like about our services?

Enjoy staff and facilities. Some locations such as Brookfield, need upgrades in bathroom facilities.

Report a concern   March 2, 2022 — Rated 10 out of 10 by Judith Pfeffer Club 24 of Torrington
What do you like about our services?

Club 24 in Torrington is very clean and wiped down regularly. The staff couldn't be nicer, Please don't move them out of Torrington, Natalie and Isiah are just great and so helpful.

They greet everyone and send them out with a have a nice day, just a nice little personal touch.

I just love them.

Judi Pfeffer

Report a concern   March 2, 2022 — Rated 10 out of 10 by C.G. Club 24 of New Milford
What do you like about our services?

Love has been nice and clean and everything has been working

Response from Club 24 of New Milford:

Hi Celia,
Thank you for reaching out to us and I appreciate your feedback. My name is Rob and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Robert Grahame
General Manager

Report a concern   March 2, 2022 — Rated 10 out of 10 by Angelica Sepples Club 24 of Torrington
What do you like about our services?

Clean and friendly staff

Report a concern   March 1, 2022 — Rated 10 out of 10 by Eric Hartfield Club 24 of Middletown
What do you like about our services?

Good customer service and nice equipment

Report a concern   March 1, 2022 — Rated 10 out of 10 by P.R. Club 24 of Brookfield
What do you like about our services?

Great people very friendly and helpful staff. Always clean.

Report a concern   February 28, 2022 — Rated 10 out of 10 by April Melio Club 24 Concept Gyms
What do you like about our services?

Amazing staff, clean facilities. Classes are fun and personal training one on one to get you to your goals!

Report a concern   February 28, 2022 — Rated 9 out of 10 by Raegan Chekas Club 24 of Middletown
What do you like about our services?

Always grateful for such friendly, welcoming and helpful staff!!! Love the theater room! Middletown is the BEST!

Report a concern   February 28, 2022 — Rated 10 out of 10 by E.T. Club 24 of New Milford
What do you like about our services?

Great gym, clean facility, wonderful staff!

Response from Club 24 of New Milford:

Hi Erin,
Thank you for reaching out to us and I appreciate your feedback. My name is Rob and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Robert Grahame
General Manager

Report a concern   February 27, 2022 — Rated 10 out of 10 by Mike Stella Club 24 of Torrington
What do you like about our services?

Like the personalization of the programs and the amount of effort the trainer puts in to help me succeed.

Report a concern   February 27, 2022 — Rated 10 out of 10 by Anthony Leuci Club 24 Concept Gyms
What do you like about our services?

Friendly staff and a clean, well-maintained facility. More than enough equipment where I never have to wait for my turn.

Report a concern   February 26, 2022 — Rated 9 out of 10 by G.T. Club 24 of Middletown
What do you like about our services?

always clean,,,friendly,,,i like the new machines,,,better with the movies choice,,,,but the worker should check the paper roll more often like every 30 minutes see if it will need to be replace soon instead of playing with their phone,,,,

Report a concern   February 25, 2022 — Rated 10 out of 10 by M.O. Club 24 Concept Gyms
What do you like about our services?

Clean and friendly and helpful staff. Great hours and good location.

Report a concern   February 25, 2022 — Rated 10 out of 10 by P.M. Club 24 of Torrington
What do you like about our services?

Nice atmosphere, clean, friendly staff.

Report a concern   February 25, 2022 — Rated 10 out of 10 by J.G. Club 24 of Middletown
What do you like about our services?

Courteous, helpful staff. Clean and ready equipment.

Report a concern   February 25, 2022 — Rated 10 out of 10 by Lauri Buchanan Club 24 of Torrington
What do you like about our services?

Everything
The staff the gym members and the Variety of services

Report a concern   February 25, 2022 — Rated 10 out of 10 by D.D. Club 24 Concept Gyms
What do you like about our services?

The staff is very friendly and accommodating. I frequently work out in the cinema and the staff is always willing to restart or change the movie (if no one else is watching)

Report a concern   February 25, 2022 — Rated 10 out of 10 by Judy Bizier Club 24 of New Milford
What do you like about our services?

Low cost way to get exercise and socialize.

Response from Club 24 of New Milford:

Hi Judy,
Thank you for reaching out to us and I appreciate your feedback. My name is Rob and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Robert Grahame
General Manager

Report a concern   February 23, 2022 — Rated 10 out of 10 by E.R. Club 24 of Middletown
What do you like about our services?

Convenient, good equipment, clean. Love Jackie !

Report a concern   February 23, 2022 — Rated 10 out of 10 by A.G. Club 24 of Ridgefield
What do you like about our services?

Good value. Clean.

Report a concern   February 23, 2022 — Rated 10 out of 10 by J.G. Club 24 of Ridgefield
What do you like about our services?

Room to move around!
You guys could use some more kettle bells and bands and plates .

But otherwise it’s everything u need. Simple and effective and everyone is nice!

Report a concern   February 22, 2022 — Rated 10 out of 10 by George Meiers Club 24 Concept Gyms
What do you like about our services?

Very friendly staff and environment

Report a concern   February 22, 2022 — Rated 10 out of 10 by L.S. Club 24 of Ridgefield
What do you like about our services?

Friendly, eager to help, always machines available, movies.

Report a concern   February 22, 2022 — Rated 10 out of 10 by Mario Vertucci Club 24 Concept Gyms
What do you like about our services?

Love this place

Report a concern   February 22, 2022 — Rated 10 out of 10 by J.B. Club 24 of Middletown
What do you like about our services?

up to date equipment - facility very clean

Report a concern   February 22, 2022 — Rated 10 out of 10 by T.D. Club 24 Concept Gyms
What do you like about our services?

friendly staff

Report a concern   February 22, 2022 — Rated 10 out of 10 by Carlos Santos Club 24 of Torrington
What do you like about our services?

The staff is what makes the gym enjoyable.

Report a concern   February 19, 2022 — Rated 10 out of 10 by S.J. Club 24 Concept Gyms
What do you like about our services?

The women's workout area and locker room/area are clean. The front desk staff are very friendly.

Report a concern   February 18, 2022 — Rated 10 out of 10 by S.A. Club 24 of Middletown
What do you like about our services?

Aerobics room is always available.

Report a concern   February 18, 2022 — Rated 10 out of 10 by S.P. Club 24 of Middletown
What do you like about our services?

Music is good selection
Clean atmosphere
Lots of cardio to select from
Weight machines well spaced
Desk personnel friendly


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