Club 24 Concept Gyms

Member Testimonials

Report a concern   February 7, 2021 — Rated 9 out of 10 by Kelly Conrad Club 24 Concept Gyms
What do you like about our services?

Friendly staff, it's always clean and always have spray bottles available. Movie room is my favorite since it's quiet and private. Just wish the machines were more reliable (only 1 working treadmill right now) and I don't like that the open bikes are directly in front of the open treadmills instead of staggered.

Report a concern   February 5, 2021 — Rated 10 out of 10 by L.A. Club 24 of Middletown
What do you like about our services?

ALL the variety of services and some staff members

Report a concern   February 5, 2021 — Rated 10 out of 10 by D.V. Club 24 of Ridgefield
What do you like about our services?

The price is right and due to covid the gym is being kept clean (something that Club24 struggled with prior to the covid regulations).

Response from Club 24 of Ridgefield:

Hi Dain,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy our prices and how we are keeping the gym clean.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   February 4, 2021 — Rated 10 out of 10 by M.M. Club 24 of New Milford
What do you like about our services?

it has been a few months since First name removed and I have started to come together three days a week to work out. It has been great and we feel a whole lot better physically. Thank you for an extra clean environment and a great selection of machines.

God Bless

Roland and First name removed

Report a concern   February 4, 2021 — Rated 10 out of 10 by B.G. Club 24 of Middletown
What do you like about our services?

Cleanliness and friendly staff.

Report a concern   February 2, 2021 — Rated 10 out of 10 by Kenneth Massop Club 24 of New Milford
What do you like about our services?

The employees are more than friendly and helpful. The gym is constantly being cleaned and this location is never over crowded.

Report a concern   February 2, 2021 — Rated 10 out of 10 by Luke Stavola Club 24 of New Milford
What do you like about our services?

You have the greatest staff in the world.. Pay them more

Report a concern   February 1, 2021 — Rated 10 out of 10 by M.R. Club 24 of Ridgefield
What do you like about our services?

Good staff, convenient, and cardio theater.

Response from Club 24 of Ridgefield:

Hi Morgan

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   January 31, 2021 — Rated 10 out of 10 by K.E. Club 24 Concept Gyms
What do you like about our services?

Movie room and women’s separate room!

Report a concern   January 30, 2021 — Rated 10 out of 10 by Christopher Hubert Club 24 of New Milford
What do you like about our services?

I have had great success weight training with my personal trainer Tyler, he motivates me and keeps me on track every week! I’ve lost weight, got stronger, and feel better. Worth every penny!

Report a concern   January 30, 2021 — Rated 10 out of 10 by T.R. Club 24 of Ridgefield
What do you like about our services?

every piece of equipment possible.
place kept pretty clean
Samy--great trainer

Response from Club 24 of Ridgefield:

Hi Tom

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   January 30, 2021 — Rated 9 out of 10 by S.F. Club 24 of Ridgefield
What do you like about our services?

convenient. clean. something for everyone

Response from Club 24 of Ridgefield:

Hi Sean
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   January 30, 2021 — Rated 10 out of 10 by P.B. Club 24 of Torrington
What do you like about our services?

Everything but people sitting on machines with their phones taking up time and space!

Report a concern   January 29, 2021 — Rated 10 out of 10 by L.G. Club 24 of Ridgefield
What do you like about our services?

A large facility with enough room to handle all of us safely. And everyone that I have encountered has respected the Covid protocols , which reflects well on Club 24 of Ridgefield.

Response from Club 24 of Ridgefield:

Hi Lloyd

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   January 29, 2021 — Rated 10 out of 10 by Nancy Wakeham Club 24 of Ridgefield
What do you like about our services?

You cannot beat the price for all the machines, space they offer. They also open early vs some gyms that do not open until 6AM.

Response from Club 24 of Ridgefield:

Hi Nancy

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   January 29, 2021 — Rated 10 out of 10 by V.G. Club 24 of New Milford
What do you like about our services?

When I am unsure of how to do a workout the staff members and personal trainers are always happy to answer my questions :)

Report a concern   January 29, 2021 — Rated 10 out of 10 by S.F. Club 24 of Middletown
What do you like about our services?

Movie theater room

Report a concern   January 29, 2021 — Rated 10 out of 10 by K.T. Club 24 of Ridgefield
What do you like about our services?

The club seems to be safe and clean amidst this covid

Response from Club 24 of Ridgefield:

Hi Kenneth

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   January 29, 2021 — Rated 10 out of 10 by M.L. Club 24 of Torrington
What do you like about our services?

Julianne Bowen

Report a concern   January 28, 2021 — Rated 10 out of 10 by Mark Lieto Club 24 of Ridgefield
What do you like about our services?

love the gym and the staff is all awesome. One of the things I like most is that if a piece of equipment goes down you take care of it right away. That was never the case in my old gym. Thanks! I also like the 4 am open it is awesome!

Response from Club 24 of Ridgefield:

Hi Mark

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   January 26, 2021 — Rated 10 out of 10 by C.M. Club 24 of New Milford
What do you like about our services?

The staff are alway helpful in suggesting exercises as well as answering any questions

Report a concern   January 26, 2021 — Rated 10 out of 10 by J.F. Club 24 of New Milford
What do you like about our services?

This gym is great and it has great trainers and workers!

Report a concern   January 26, 2021 — Rated 10 out of 10 by Toni Kopp Club 24 of New Milford
What do you like about our services?

Great environment and atmosphere

Report a concern   January 26, 2021 — Rated 10 out of 10 by Nicholas Monroy Club 24 of New Milford
What do you like about our services?

They great a greeting customers and always have a good attitude and offer workout sessions with trainers. Good place to workout

Report a concern   January 26, 2021 — Rated 10 out of 10 by A.M. Club 24 of New Milford
What do you like about our services?

I love the environment of Club 24 New Milford. All the staff wants to see you succeed and exceed your fitnessgoals

Report a concern   January 26, 2021 — Rated 10 out of 10 by Eileen Coladarci Club 24 of Ridgefield
What do you like about our services?

I enjoy the variety of exercise I choose - weights on Monday, Zumba on Wednesday and stretching / core on Saturday with a 30 minute cardio. also knowing that if I have a question, someone is there to assist.

Response from Club 24 of Ridgefield:

Hi Eileen

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience. I see you rated us a 10 out of 10! I'm so happy that you're enjoying your time here at the club! We do pride ourselves on keeping the gym as clean as possible and being as friendly and helpful as possible! Please know I am always available if you have questions, suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with them and If they become members we have some special rewards for you! Thank you and I look forward to hearing back from you!

James Gonz
General Manager

Report a concern   January 25, 2021 — Rated 10 out of 10 by R.Z. Club 24 of New Milford
What do you like about our services?

Everyone there is very helpful, especially my trainer Victoria.

Report a concern   January 25, 2021 — Rated 10 out of 10 by C.V. Club 24 Concept Gyms
What do you like about our services?

I like the option to watch a movie. The gym is clean. You’re doing the best you can under the circumstances. I understand all gyms have to have members wear masks and hopefully soon to they will change that mandate.

Report a concern   January 25, 2021 — Rated 9 out of 10 by J.F. Club 24 of Ridgefield
What do you like about our services?

Clean, accessible.

Response from Club 24 of Ridgefield:

Hi James

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24, Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas how to improve the overall club experience. I see you rated us an 8 out of 10 and I appreciate you taking the time to do that. We will absolutely stay on top of people about the new masks protocols as we don't want to get shut down anymore than you do. Dividers also aren't necessary since everyone has to wear masks and the machines are all spaced at least 6 feet apart from one another but thank you for your concern for everyone's safety. Please know I am always available if you have any other questions or suggestions. Thank you and I look forward to hearing back from you!

James Gonzalez
General Manager

Report a concern   January 25, 2021 — Rated 10 out of 10 by J.W. Club 24 of Torrington
What do you like about our services?

Staff and other members are really cool and HYPE classes are awesome.


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