Member Testimonials
Everything that's way I asked my friends to join
Clean facility and staff is friendly. Just wish there were more classes
Pleasant atmosphere, updated weight machines and Massage chairs!
All staff are so nice and the facility is great for someone just starting at the gym.
I LIKE your Zumba Instructors - they are a VERY good.
May I please ask why there is hardly any air in that room where Zumba is held?
That I dread I may faint for lack of air during Zumba Classes.
May I please request that air be turned on during Zumba Classes.
Thank you for your kindness.
Friendly staff, nice overall environment to exercise in.
Friendly staff, clean grounds and equipment, spacious and good vibe!!
Great location, great machines and love the cinema. Amazing staff.
Available aerobics room and weights.
Great staff! The team at the front desk is always friendly and welcoming!
The facility is clean and well kept. A bit on the smaller side compared to Middletown, but better organized. Hasn't been crazy packed since I started and I like that.
Easy, convenient nice staff. Gym is spacious and not crammed in
Hi Bradford,
Thank you for reaching out to us and I appreciate your feedback. My name is Robert and I am the General Manager of Club 24 in New Milford. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 9 out of 10. I’m so happy that you are enjoying your experience here at the club. Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Robert Grahame
General Manager
Nice clean plenty of equipment. Wish you still had the tanning booths
The staff love them!! They are like the warm butter that makes toast acceptable.
The gum and locker room are clean, staff is friendly and there is never a wait for the equipment.
Great workers, always clean everyone is helpful from the staff to the members.
The staff is great. Very helpful and polite.
Convenient and good prices; staff friendly
It’s affordable and the facilities are clean.
Good equipment and friendly staff
Clean and well run with polite staff.
Andrew is fantastic! He explained everything I needed to know and I was so pleased I said gamed up for ongoing personal trIning with him
Low key atmosphere
Everyone and everything is great. I would highly recommend this gym to anyone.
Great staff!!
Friendly helpful staff
The squat racks, platforms and bumper plates.
The staff at the Torrington Club 24 are the best, so friendly, helpful, check on us when not there for a few days, know a lot of us by name, a real friendly atmosphere.
The club is always clean and machines are well tend to.
Enthusiastic staff, improving the gym
Staff friendly and visible/present.