Club 24 Concept Gyms

Member Testimonials

Report a concern   February 28, 2021 — Rated 9 out of 10 by T.D. Club 24 Concept Gyms
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Friendly staff.

Report a concern   February 26, 2021 — Rated 10 out of 10 by Tyler Rogg Club 24 of New Milford
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Good gym for the price

Report a concern   February 26, 2021 — Rated 10 out of 10 by Patric Gilbert Club 24 of New Milford
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gym mad fun

Report a concern   February 25, 2021 — Rated 10 out of 10 by C.W. Club 24 of New Milford
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Thank you helping and correcting the issue.

Report a concern   February 25, 2021 — Rated 10 out of 10 by C.W. Club 24 of New Milford
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Thank your helping and correcting the issue

Report a concern   February 25, 2021 — Rated 10 out of 10 by Katie Farley Club 24 of New Milford
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Great classes; Zumba instructors, trainers, & the best employees providing us a clean environment.

Report a concern   February 25, 2021 — Rated 10 out of 10 by L.C. Club 24 of Torrington
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Friendly & genuine staff provide a very comfortable and motivating atmosphere. Great equipment and amenities. Five stars!

Report a concern   February 25, 2021 — Rated 10 out of 10 by Allie Rodrigues Club 24 of New Milford
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I absolutely love it, the trainers and staff are amazing, always very welcoming and helpful, and it’s it’s always very clean.

Report a concern   February 25, 2021 — Rated 10 out of 10 by Cheyenne Dempsey Club 24 Concept Gyms
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Everything! the gym is clean and all staff is super friendly and helpful !

Report a concern   February 24, 2021 — Rated 10 out of 10 by Rachel Allen Club 24 of New Milford
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Friendly staff, clean facility

Report a concern   February 24, 2021 — Rated 10 out of 10 by J.F. Club 24 of New Milford
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I like the workers and the equipment!

Report a concern   February 24, 2021 — Rated 10 out of 10 by C.K. Club 24 of New Milford
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The staff is very friendly and helpful. They are opening to hearing about new or replacement equipment needed. The facility is open when they say they will be. It is also kept relatively clean and orderly.

Report a concern   February 24, 2021 — Rated 10 out of 10 by Ronald Calle-Mendieta Club 24 of New Milford
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Good place for the Extra size

Report a concern   February 23, 2021 — Rated 9 out of 10 by J.P. Club 24 of Torrington
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I feel that this is a very welcoming gym!

Report a concern   February 23, 2021 — Rated 10 out of 10 by D.B. Club 24 of Ridgefield
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Up to date, progressive equipment; clean facility; friendly staff!

Response from Club 24 of Ridgefield:

Hi Debra,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the equipment, friendly staff and clean facility.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   February 23, 2021 — Rated 10 out of 10 by C.H. Club 24 of Ridgefield
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I love how clean it is, all the different machines, the employees are so kind and I feel safe there.

Response from Club 24 of Ridgefield:

Hi Chloe,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the gym being clean, the staff we have in place and feeling safe here.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   February 22, 2021 — Rated 10 out of 10 by Elizabeth Connolly Club 24 of Middletown
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Facility is always clean. Staff is always friendly. Our trainer, Ami is the BEST

Report a concern   February 22, 2021 — Rated 10 out of 10 by Mike Alvarez Club 24 of New Milford
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The equipment is always in great shape, and the staff is super friendly! They make it a point to learn your name, and give great advice when asked about their machines. My favorite location.

Report a concern   February 22, 2021 — Rated 10 out of 10 by R.K. Club 24 Concept Gyms
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Is there a reason why you can use reward points for t-shirts?

Report a concern   February 22, 2021 — Rated 10 out of 10 by Toni Kopp Club 24 of New Milford
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The gym is always clean, the staff is always friendly and informative, and the atmosphere is always positive!

Report a concern   February 22, 2021 — Rated 10 out of 10 by Robert Preston Club 24 of Ridgefield
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I use multiple locations and they are all clean, with socially distanced machines and equipment and The Staff are knowledgeable and friendly.

Response from Club 24 of Ridgefield:

Hi Robert,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you take advantage of using multiple locations and that all our staff is friendly.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   February 21, 2021 — Rated 10 out of 10 by R.L. Club 24 of Ridgefield
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-Location
-Safety Measures in Place
-Hours of Operation
-Easy signup and cancellation policy

What I do not like:

Movie volume too loud in the media room (louder than a movie theatre)
Movie Choice (How do I vote?)
A few treadmills not working and are not marked properly

Response from Club 24 of Ridgefield:

Hi Rose,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the location, hours and safety measures in place.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   February 21, 2021 — Rated 10 out of 10 by G.R.J. Club 24 of Ridgefield
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The club has all the equipment one would need from cardio to dumbbells...& has been extra clean during the pandemic 👍

Response from Club 24 of Ridgefield:

Hi George,

Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy all the equipment that we have and the gym being clean!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   February 20, 2021 — Rated 10 out of 10 by S.B. Club 24 of New Milford
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Club 24 is perfect for my fitness needs. It’s always clean and there is always a machine for me to use.

Report a concern   February 20, 2021 — Rated 10 out of 10 by Callie Silvestri Club 24 of New Milford
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I really like the turf platform, it’s good for stretching, some light workouts, and many other things. I really like the music they play and the movie room with the cardio machines is awesome. Also, the weight room in the back is really great for making hard progress.

Report a concern   February 20, 2021 — Rated 10 out of 10 by M.L. Club 24 of New Milford
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How nice everyone is

Report a concern   February 20, 2021 — Rated 10 out of 10 by Brianna Stuart Club 24 of New Milford
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The staff is great! Very clean facility! Alissa Hurd is always helpful and zumba is amazing

Report a concern   February 20, 2021 — Rated 10 out of 10 by R.H. Club 24 of Torrington
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I like the equipment that’s available to use.

Report a concern   February 19, 2021 — Rated 10 out of 10 by S.B. Club 24 of Ridgefield
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All equipment is in great condition. Great spacing. Remains organized and well maintained.

Response from Club 24 of Ridgefield:

Hi Steven,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying the organization of the gym and how it is being maintained.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!

Thank you and I look forward to hearing back from you!

Report a concern   February 19, 2021 — Rated 10 out of 10 by R.R. Club 24 of New Milford
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The openness if the facility is great, staff are friendly, only thing i would add would be boxing bags otherwise excellent place


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