Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2148 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 22, 2012 — Rated 10 out of 10 by J.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The flexibility. You came at a moments notice.

Report a concern   June 19, 2012 — Rated 8 out of 10 by J.C. Merry Maids of Indianapolis
What could we do to improve?

Just do a better job

Report a concern   June 18, 2012 — Rated 2 out of 10 by L.D. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

3 cleanings ago the service was poor and I called with my concerns. The next cleaning was better. The last cleaning, on June 7th, the microwave was not cleaned inside, the granite counter top was incompletely cleaned and the wood floor had peices of grass still on it. I had left granite cleaner and cleaner for the appliances to be used - do not think that it had been used, as the appliance cleaner had 2 cans, one almost empty - was still almost empty and I used it up recleaning very quickly. The trash in the laundry room was not emptied and yet it was moved to clean the floor. These were the things I saw about the house cleaning without looking! It makes me wonder how well the bathrooms and other areas were clean. I have several business trips over the next few weeks and really do not want to have to find a new cleaning service, but my confidence is not very good.

Report a concern   June 17, 2012 — Rated 9 out of 10 by C.D. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Merry Maids does a good job. The ladies are thorough, polite and professional.

Report a concern   June 17, 2012 — Rated 10 out of 10 by S.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house looked and smelled great when you were done. Having Merry Maids come in is a big help with trying to stay on top of the cleaning.

Report a concern   June 17, 2012 — Rated 10 out of 10 by C.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Wonderful cleaning except there were still some spots on the
hardwood floor in kitchen area--- nothing major and am sure will be taken care of next cleaning! I have a different product we use most of the time and will leave out. I was not here most of the time they were here, but they were SOS friendly and dice when I was here. House felt sooooo clean and good!! First name removed

Report a concern   June 16, 2012 — Rated 10 out of 10 by C.E. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

My Ladies do a great job. They do a fantastic cleaning job every time they're here.The house smells really clean and has a freshened-up smell to it. Thanks Merry Maid!

Report a concern   June 16, 2012 — Rated 7 out of 10 by D.W. Merry Maids of Indianapolis
What could we do to improve?

More thorough cleaning, not skipping areas, such as dusting, or a bath.

Report a concern   June 16, 2012 — Rated 10 out of 10 by M.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like the professionsl friendliness of your staff and it always smells so good when I walk into my home after Merry Maids. I really like seeing the wood kitchen floor clean as well as the bathroon sinks, etc. Thank you so much, Merry Maids!

Report a concern   June 11, 2012 — Rated 9 out of 10 by E.U. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We have not been unhappy with the service. When we see something we feel neds to be done we asked and it has always been responded to.

Report a concern   June 9, 2012 — Rated 10 out of 10 by L.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The attendants are very professional and thorough with their cleaning. The office staff is courteous, flexible with scheduling and I always get a reminder call. I've used Merry Maids for years and trust their staff with the care and cleaning of my home.

Report a concern   June 4, 2012 — Rated 8 out of 10 by L.P. Merry Maids of Indianapolis
What could we do to improve?

Come to home on time.

Need to remind about the dusting with all the brass furniture.

Do what they said they did to the specific areas that were clean.

Report a concern   June 4, 2012 — Rated 9 out of 10 by M.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Always smells good when we get home. Like how most of the staff does little extras like straightening up beds and paying attention to detail

Report a concern   June 4, 2012 — Rated 9 out of 10 by N.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The girls are pleasant and don't waste time working.

Report a concern   June 4, 2012 — Rated 8 out of 10 by J.M. Merry Maids of Indianapolis
What could we do to improve?

I think it would help if the ladies were more thorough overall. Our home always appears clean after they have come but on furthur inspection I find some areas that were missed when dusting or doing wet work.

Report a concern   June 4, 2012 — Rated 10 out of 10 by G.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The floors are cleaned by hand and get much cleaner

Report a concern   June 4, 2012 — Rated 9 out of 10 by A.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Whatever products you used, cleaned up stains I'd been working years to get out. I was amazed at how everything was cleaned so incredibly well.

Report a concern   June 4, 2012 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I love the reliability. And they always do an excellent job.

Report a concern   June 3, 2012 — Rated 10 out of 10 by S.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very dependable

Report a concern   June 1, 2012 — Rated 10 out of 10 by K.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I felt the employees treated my home as it was their own!

Report a concern   June 1, 2012 — Rated 10 out of 10 by C.A. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Upfront about fees and professional. Very clean!!

Report a concern   June 1, 2012 — Rated 4 out of 10 by A.B. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Details were overlooked. Should focus more on dusting (wood bed frames, light fixtures) and vacuuming (furniture cushions top and bottom). I'm hopeful these will improve with next cleaning service.

Report a concern   May 28, 2012 — Rated 10 out of 10 by C.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Cleaning is done efficiently and quicky, employees are friendly and care about quality.

Report a concern   May 28, 2012 — Rated 10 out of 10 by V.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Everything is always nice and clean and smells fresh.

Report a concern   May 28, 2012 — Rated 10 out of 10 by J.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

My home was about as clean as I have ever seen it. Merry maids went above and beyond in several little ways that I noticed as I went around my home. I loved the clean smell when I walked in and the feeling of knowing my house had been truly and deeply cleaned. I am so busy that I appreciate the efforts of my Merry Maids! Thanks!

Report a concern   May 26, 2012 — Rated 9 out of 10 by J.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

It is so good to come home and find everything clean!

Report a concern   May 26, 2012 — Rated 10 out of 10 by C.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The thoroughness with which they do their job

Report a concern   May 24, 2012 — Rated 7 out of 10 by H.S. Merry Maids of Indianapolis
What could we do to improve?

My living room couch is low so that probably the sweeper head will not go under it. I have a dust mop that I use to bring out all the dog hair to sweep up. I would like for Merry Maids to do that, too. My side chairs in the living room need to be dusted under as well. This requires tilting them to their sides to sweep under. It is not hard or back breaking, but if it is not done, the dog hair stays. Other than these two things, things were good.

Report a concern   May 21, 2012 — Rated 10 out of 10 by K.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I really look forward to coming home each time when my home is cleaned. It's the single best thing I do for myself each week!

Report a concern   May 21, 2012 — Rated 10 out of 10 by G.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliable, friendly, competent.


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