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2148 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They consistantly do a good job.
I like the "Green" products they use and....they don't use a mop.
Please remind the teams that when they clean floors.....pay attention to the corners.
The ladies were very nice and they did a good job.
Consist good job of cleaning.
Would prefer same team clean our home - the results some weeks are certainly better than others.
We have had Merry Maids only one time and were very satisfied.
Merry Maids did an outstanding job in my home. I appreciated coming home to a clean home and could have family time.
Everything looked good
Excellent service
Dependable, affordable, and flexible.
Everything. You did an excellent job in our house
My house looks and smells clean when they are finished. They were friendly and seemed to like their work. I can rely on you always coming when you are scheduled and being flexible with my scheduling,
Prompt and courteous
I have a new baby and I like that it does not smell to much but it smells clean and fresh. I think that the staff does a nice job. We currently are selling our home and it is a comfort to know that the house will look amazing after Merry Maids come in..
Right on time, thorough and no antiseptic smells. Both young ladies were very nice and presented themselves well and dressed appropriate for the work.
So far, my house seems clean and smells fresh.
I just like most coming in the house and smelling the fragrance and then seeing the clean kitchen floor and noting all of the vacuuming, plus all the clean sinks as well! Thanks so much!
I specifically asked when retaining your services if there will be a consistent crew. Seems never the same crew twice with one exception and so they never get to know the things needed. I will repeat what I end up having to say each time I am there for the cleanings when I visit: please vacuum the two small mats at the interior entrance and wipe down the one in the kitchen. Please use the small garbage bags in the bathroom located in the kitchen cupboard, please do not move any books rather clean around them and over the top (last visit I was horrified to see the woman having lifted collectors books, squishing them together, dropping them from the weight because for some strange reason she decided to do this!) Please note the garbage container in the kitchen is automatic - trying to force it closed will break it! Please do not crawl onto clean sheets trying to reach the other end of the bed to make it - walk around the other side! Why do you think I want your clothes that have been cleaning houses all day laying on top of my son's clean sheets??? I really could not believe she just sprawled on top of my son's bed like that! And, please teach all of the staff how to put sheets on beds proper. The pattern needs to face each other with the cuff folded over to reveal the "good: side or pattern and the finished cuff - not the underside of the cuff, the effect being that when you open up the bed you see the "good" side of the sheet on the bottom sheet and as you look up at the top sheet you will see the "good" side as well. This is new so taking this opportunity to ask you to add to the "book" that there should not be any harsh chemicals used on those new shower doors.I did not know this before but they are finished such that only cleaning with water is necessary the info says. But the shower does need to be clean, so not sure how that works.
Reliable; thorough; friendly maids
I believe it would help if the same people cleaned the home every time
Every thing is very thorough. The staff is very pleasant and efficient.
I very much appreciate having the same ladies clean each visit. That way they get to know us and what we like and we can feel more and more comfortable talking with them about how they clean.
Quick and easy.
Great job on hardwood floors.
The Ladies do a great job. I'm very happy with the service. The house always smell fresh and is really clean when they finish. The products seem to make the cleaning easier. I really appreciate all that they do.
thorough, efficient and very pleasing individuals. drawback - prices a bit high compared to competition
There are 2 teams that clean for us. One is better than the other and would probably rate higher, but both do a good job. I like the products and am pleased with the outcomes.
I appreciate the nice ladies who visit us every 2 weeks.
We had our parents empty condo cleaned before we put it on the market. The girls were very friendly and effecient. They did a great job. Even the realtor commented on how clean everything looked.
Your staff does a great, consistent job. I know that when I step in my house that it will look and smell clean, no matter which team did the job that day.
You're on the expensive side.