Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2145 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 14, 2012 — Rated 9 out of 10 by K.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

promptness, quality work, attention to detail

Report a concern   July 14, 2012 — Rated 8 out of 10 by J.V. Merry Maids of Indianapolis
What could we do to improve?

Moving throw rugs to clean under. Always dust the whole surface not just around things.

Love the reliability and the personal and smiling faces.

Report a concern   July 14, 2012 — Rated 10 out of 10 by B.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The ladies came in and did everything that was needed and professional!

Report a concern   July 11, 2012 — Rated 10 out of 10 by S.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The girls are all very nice and they work hard. And the is not a "chemical" smell when they are done.

Report a concern   July 11, 2012 — Rated 9 out of 10 by Tjuana Cooper Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The ladies were prompt, attentive, friendly and after just a few questions, came in and got right to work. They completed my entire apartment and I think they did a very good job of cleaning everything. And, that is saying alot considering there were some places that probably hadn't been cleaned in a very long time as I had been there for 10 years.

Report a concern   July 10, 2012 — Rated 6 out of 10 by S.L. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Fireplace mantel, toilets, and tables were not cleaned at all or poorly. Floors and vacuuming are clean and look great but cleaning in all areas are spotty at best. Disappointed after very pleased on first visit.

Report a concern   July 10, 2012 — Rated 10 out of 10 by L.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

everything.Also my name is spelled First name removed

Report a concern   July 9, 2012 — Rated 10 out of 10 by B.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

fragrance of the cleaners

Report a concern   July 9, 2012 — Rated 5 out of 10 by T.M. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

Wold like to have the same cleaners most of thetime. Often they have never been here.

Report a concern   July 9, 2012 — Rated 10 out of 10 by C.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I can get day and time I want

Report a concern   July 9, 2012 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Very thorough and attentive to all the details

Report a concern   July 9, 2012 — Rated 10 out of 10 by K.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Clean look and smell when the Merry Maids are finished and I love your flexible scheduling.

Report a concern   July 9, 2012 — Rated 10 out of 10 by J.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Professional service!

Report a concern   July 9, 2012 — Rated 10 out of 10 by V.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Kim! Without a doubt, Kim is the #1 reason I would recommend Merry Maids.

Report a concern   July 9, 2012 — Rated 10 out of 10 by S.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We are always very happy with the quality of cleaning that we get. We have an awesome team leader, named Angie, and she does a fantastic job. I also like that the few times over the years that we have had a less than quality job, (never if Angie was here!) the company has done a great job of taking care of the issue.

Report a concern   July 9, 2012 — Rated 10 out of 10 by M.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Everything! The ladies at the house are very professional and thorough. I love coming home to a clean house! :)

Report a concern   July 9, 2012 — Rated 10 out of 10 by D.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Everything was done professionally.

Report a concern   July 9, 2012 — Rated 10 out of 10 by R.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like that the ladies put things away when I leave them out.

Report a concern   July 9, 2012 — Rated 10 out of 10 by S.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I LIKE THE CINAMON SCENT THEY CLEAN OR SPRAY WITH...LEAVES THE HOUSE SMELLING GOOD

Report a concern   July 9, 2012 — Rated 9 out of 10 by R.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The professional attitude of the individuals who clean our home. They are courteous and responsive. They also focus on detail. I don't feel like they rush to clean my home, but rather pay attention to the important details. It is value for the money.

Report a concern   July 7, 2012 — Rated 7 out of 10 by A.J. Merry Maids of Indianapolis
What could we do to improve?

We just started using Merry Maids and once we get use to them and their way of cleaning, I am sure my recommendation will go up.

Report a concern   July 7, 2012 — Rated 10 out of 10 by M.V. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The consistency of the team leader (Ashley) and there work ethic. They show up on time and do their work with professionalism and integrity. I also do not have to watch over them as they work to see if they are doing all they say they are doing. I would highly recommend Merry Maids to others and I do.

Report a concern   July 7, 2012 — Rated 9 out of 10 by P.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Their work is consistantly excellent.

Report a concern   July 6, 2012 — Rated 7 out of 10 by A.D. Merry Maids of Indianapolis
What could we do to improve?

Do you do baseboards? Do you wipe fingerprints from doors? Do you wipe down kitchen cabinets?

Report a concern   July 6, 2012 — Rated 0 out of 10 by R.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

They stole money from me & broke my sink. Nothing can make this right. I simply don't trust you.

Report a concern   June 26, 2012 — Rated 10 out of 10 by B.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They always do a great job! It's so nice to come home after they've been here.

Report a concern   June 23, 2012 — Rated 9 out of 10 by S.C.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Your staff is hardworking and focused on the job to be done. Your products seemed to be eco friendly.

Report a concern   June 22, 2012 — Rated 10 out of 10 by J.P. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The flexibility. You came at a moments notice.

Report a concern   June 19, 2012 — Rated 8 out of 10 by J.C. Merry Maids of Indianapolis
What could we do to improve?

Just do a better job

Report a concern   June 18, 2012 — Rated 2 out of 10 by L.D. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

3 cleanings ago the service was poor and I called with my concerns. The next cleaning was better. The last cleaning, on June 7th, the microwave was not cleaned inside, the granite counter top was incompletely cleaned and the wood floor had peices of grass still on it. I had left granite cleaner and cleaner for the appliances to be used - do not think that it had been used, as the appliance cleaner had 2 cans, one almost empty - was still almost empty and I used it up recleaning very quickly. The trash in the laundry room was not emptied and yet it was moved to clean the floor. These were the things I saw about the house cleaning without looking! It makes me wonder how well the bathrooms and other areas were clean. I have several business trips over the next few weeks and really do not want to have to find a new cleaning service, but my confidence is not very good.


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