Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2150 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 3, 2012 — Rated 4 out of 10 by J.L. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

The cleaning was less than what I expected. They came late and were here(my home) only an hour and a half I was told would be about 3 hour for the $200. As I see it I paid over a hundred dollars a hour for less then a good job. Certain things were done well others not.

Report a concern   November 3, 2012 — Rated 10 out of 10 by S.O.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Quality and consistency of the service. Consistency of the employees is valued.

Report a concern   November 3, 2012 — Rated 10 out of 10 by J.K. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

clean smelling and do the job. Girls are quick and to the point!

Report a concern   November 3, 2012 — Rated 9 out of 10 by A.D. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The products get the job done and the house smells fresh and clean.

Report a concern   November 3, 2012 — Rated 10 out of 10 by J.C.G. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

No matter what team shows up their work is always satisfactory.

Report a concern   November 2, 2012 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

You are thorough and the products give a good clean.

Report a concern   October 22, 2012 — Rated 10 out of 10 by K.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

So glad I called Merry Maids. Noticeable difference in quality of cleaning services! Everything shines and sparkles and I have confidence things are done correctly.

Report a concern   October 19, 2012 — Rated 8 out of 10 by W.P. Merry Maids of Indianapolis
What could we do to improve?

Scrub showers better. Master shower still had mildew left in after cleaning.

Report a concern   October 19, 2012 — Rated 10 out of 10 by W.A.P.F. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The ladies that come and clean for us are very nice and very trust worthy. We feel safe with them in our home and they always do a good job. It is nice to come home after our home is cleaned you can tell it has been done by the look and smell.

Report a concern   October 19, 2012 — Rated 5 out of 10 by E.U. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I have been a Merry Maids customer many years and at first I was completely satisfied. Laztely the quality of your performence has gone down. In the beginning you provided the same workers and I was pleased with their experiennce and performance. Lately I never know who is coming and what time they will show up. This is very distracting to me. As a result the quality of work has gone from good to fair and in some cases poor. This last week the quality of work was very poor. I can only hope you will do something to improve the service you have been providing.

Name removed

Report a concern   October 19, 2012 — Rated 10 out of 10 by C.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

No complaints

Report a concern   October 18, 2012 — Rated 8 out of 10 by N.R. Merry Maids of Indianapolis
What could we do to improve?

Friendly, cheerful, thorough, eager to please. Appreciated that even when they washed some of my dishes, they used their own towels to dry them. Appreciated the lemon oil used on my woodwork. $45 per hour is much more than several of my friends who have regular housekeeping done pay their cleaners, and is prohibitive to my using Merry Maids on any kind of regular basis, but they"ve been great both times I've used them for special situations.

Report a concern   October 16, 2012 — Rated 8 out of 10 by P.M. Merry Maids of Indianapolis
What could we do to improve?

Improve scheduling.

Report a concern   October 13, 2012 — Rated 10 out of 10 by Betty Saucunas Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

reliable, friendly, thorough, arranging lttle things to look neat

Report a concern   October 11, 2012 — Rated 6 out of 10 by K.M. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

my house is less than 1000, one level and and it cost 90-105 to clean, thats too much. alsoi found where the floors werent cleaned and just expected it to be cleaner for that price.

Report a concern   October 11, 2012 — Rated 7 out of 10 by D.H. Merry Maids of Indianapolis
What could we do to improve?

I believe you have done a much better job the past few times on my home, especially the floors. I am a single man in a large home and I keep it very neat. It should be a very easy job so my expectations are that they go a little above and beyond in some areas while they are there. I am much more pleased now.

Report a concern   October 10, 2012 — Rated 10 out of 10 by D.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I loved the wall cleaner and you sent nice people who worked their butts off!

Report a concern   October 5, 2012 — Rated 10 out of 10 by A.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like that no matter how messy or dirty my home is they don't make me feel bad or embarrassed. which I often am. I also like the special attention rooms.

Report a concern   October 4, 2012 — Rated 9 out of 10 by B.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Responsive to feedback and willing to adapt to our specific needs.

Report a concern   October 4, 2012 — Rated 10 out of 10 by J.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

My maids are great!

Report a concern   October 4, 2012 — Rated 5 out of 10 by K.W. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

The maids were at my house way too long. This caused me to miss an appointment and class. By the time they left, I was worn out. I also had to have them come back because they missed quite a bit the first time. I also found them to be a little clumsy. Right now I am not sure if I will re-hire you or not.

Report a concern   October 3, 2012 — Rated 10 out of 10 by M.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house is always clean - and smells nice! The gals are always really nice to my dog, which I really appreciate.

Report a concern   October 2, 2012 — Rated 0 out of 10 by S.C. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I don't think the cleaning as been working out for me. I will no longer need your services. Thank you

Report a concern   September 28, 2012 — Rated 8 out of 10 by J.C. Merry Maids of Indianapolis
What could we do to improve?

too soon to tell

Report a concern   September 26, 2012 — Rated 10 out of 10 by B.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

aroma

Report a concern   September 26, 2012 — Rated 9 out of 10 by D.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house looks clean.

Report a concern   September 26, 2012 — Rated 9 out of 10 by B.D. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like coming home to a clean, fresh home.

Report a concern   September 26, 2012 — Rated 10 out of 10 by Jennifer Streit Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I had forgotten it was cleaning day. When I walked in my home after a long week of work, I was overwhelmed with gratitude. I appreciate every service!
Jennifer Streit

Report a concern   September 26, 2012 — Rated 9 out of 10 by J.G. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like that you work in teams and that the teams always do a good job!

Report a concern   September 25, 2012 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Friendly to environment


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