What our clients think of us!

I'd like to have my upholstery furniture and window shades vacuumed more thoroughly.

I don't like that new people are constantly coming to my house AFTER I had requested specific people. And some of the ladies do not clean everything they are supposed to they don't always vacuum my furniture, most don't sweep/mop my laundry room. The service just isn't consistent.

It is all in the details.
Like dusting the sides of the stairs

everything

Not sure. Always do a good job as far as I can tell.

Normally I would recommend higher but this last cleaning was subpar. None of our trash cans were emptied in any of the bathrooms or kitchen. The coffee tables weren't touched as there still was dust & the floors were poorly sweeped as there were dust bunnies present in several corners. I'm not sure what happened this week but I was not very happy when I had to re-clean for our dinner tonight.

Sometimes after cleaning when I clean up a spill on the hardwood part of my kitchen or 1/2 bath floor, the "clean-up" rag is very dirty, and all the corners of the Master bath have pink mold growing that has been there for at least 2 cleanings (I plan to clean myself this w/e). I am not sure, but maybe this type thing is taken care of during " special attention". And, re. The kitchen floor, I ask that the Bona system be used after the usual vinaigrette and water cleaning, and, I don't know if some think that Bona is all that is wanted. I sometimes forget to mention this to the ones cleaning as when I do, the floor does not have the dirty rag problem. Otherwise, I am usually very pleased with the cleaning. First name removed

The gals - Sherry and Erica - are great! They work quickly and efficiently. I love to have a clean house. The price is affordable and fair. As long as I can afford it, I will have Merry Maids clean my house once a month.

Sometimes different people show up. Sometimes one person and sometimes two and I never know when they will arrive. Inconsistency in cleaning. Sometimes they seem to do a great job and other times not so great.

I like the floors and wood furniture really shiny. The main improvement would be polishing wood furniture.

Awesome job as usual!

The ladies that clean the house this past week did not dust in the family room on the tables and the wood furniture, so I had to do that later that evening and in the main bed room the night stand was not dusted as well. Cob webs where not removed from the inside of the house.

Lower prices.

The first session was not perfect.there were some area still dusty.
I expected more attention to detail.

some crews do a better job

Very thorough.

Send me someone who (1) knows how to clean and (2) wants to.

I like dealing with a company and not individual cleaners.

the cleaning is great

the maids are very friendly and want to please.

Convenient schedules, professional and friendly staff,

The ladies are very professional and also friendly. The are thorough and pay attention to details. I am completely satisfied with their work.

I feel your workers are very well trained. The ability to change Days when Necessary. Also being able to depend on arrival time.

yours Name removed

Tiffany and her team are very thorough and efficient. Always great job!.

Flexibility of choosing my cleaning days

The house was thoroughly cleaned including all the little glass panel windows! Very nice job.

Not good cleaning, not doing things according to commitment

Iwould like to have an idea as to what time they are coming. Maybe remember to sweep underfurniture in living room. Ladies are very friendly and professional.

Very prompt do a good job.

House always looks & smells great! The ladies are very friendly