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2130 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
For the past few months some cleaning items are not being done complete. I have to leave notes and have had to call. I have been a customer for a long time and have been disappointed for the past few times. I am hopeful that things will improve. Cleaning the toilets good, wiping off soap dispensers, cleaning the floor in between the washer and dryer are a few items that I have to come home and do or redo after the ladies have been here to clean. The bed is sometimes made to the point that I have to redo the sheets. Thank you, I am hopeful that things will improve and I will be happy as I have been in the past.
I like everything. The people are wonderful and very efficient. I feel very happy to have them in my home.
I love the smell!! I love walking into a clean house. I like the cheerfulness of the cleaners.
I would like more thorough dusting - under the items on furniture when most things have been cleared off, along baseboards, in the corners of the stairs where cobwebs collect.
I dust after vacuuming, instead of before. I think vacuuming raises dust and leaves a layer of dust on furniture you've just cleaned.
Thanks for asking.
Merry Maids uses commercial-grade products that gets tough areas clean. Lisa & Judy were excellent.They got a stain off my counter that no other team got off for 9 months.
I like the person that cleans my home and her Dedication.
In the beginning, we had trouble getting regular cleaners. We had 2 that were very good. Later, we were able to secure that team.
Love the way the house smells when I get home - love them scrubbing my floors - love the very friendly staff!
I enjoy the Merry Maids are very flexible with cleaning and what you would like to see done within your environment. They are literally the best thing I have in taking care of my home despite traveling and meeting the needs of friends, colleagues, and family.
This is to inform you that I am very pleased with the services, products, and assistance I have received from your Company. Your representatives present themselves in a professional manner and or questions I may have.I would not hesitate to recommend your Company and products to others.
Satisfied customer,
Give more specific time windows for cleaning services
Love my regular girls. They are friendly and professional. i LOVE THE CINNIMIN CLEANER.
Dependability
Strong, reliable service and staff
You are doing well.
heather was fantastic with detail and making sure floors and bathrooms were spotless! I sincerely appreciate her efforts! I hope she can return to clean next time!
I did talk with Jennifer about using a floor mopping product that streaks less.
The ladies are very nice, polite and professional. Their service is consistently very good.
I don't have to clean the bathrooms! Also I don't clean the kitchen.
Didn't get all things, clean, dusted or swept. I was disappointed in the length of time some of the maids stayed. 1/2 hr. Just not up to the standards I have for cleaning my house. I gave Sylvia a typed of list that I expected the maids to complete every 2 weeks and some items once a month. I told her that if things weren't completed as listed Id have to let them go. The requests were not above what was expected from MM office and the maids themselves. 9/4/2014: The last time they did a good job and we would like to have those girls back to clean for us as long as the housework is completed completely. Name removed/Joyce Robb
It is so nice to come home to a really clean home.
The crew who has cleaned my home the last few weeks has done a wonderful
job.
it helps to have the same workers all the tie. Misty and Trish do a great job every time, including this Tuesday!
The service is very good.
Every thing fine, some times girls forget some areas to dust.
The ladies who usually come to my house are outstanding. They are an essential part of my life. My job demands a lot. I would love to do it all but I can't. The ladies come and clean and they are friendly and professional. They help make this house run. Everything smells fresh and clean when they leave and that's hard for a one woman and the rest smelly guys. Thank you!
- Would like crew to come earlier than 9am; prefer arrival at approx. 8:40am. (We open at 8:30am.)
- Send same crew; when different crews come I have to take time out to explain to them what needs to be done.
Please turn off all lights before leaving. After your first visit, almost half of the house lights were left on.
It's clean without a chemical smell
Friendly people and sweet-smelling products.