What our clients think of us!

Teams are quick, efficient and thorough.

maids are professional, timely and do a great job cleaning the house- it's nice to come home to !

All of your staff is friendly, and very tolerant of my big dog!

Really loved the girls that came. The one thing I would request is to please be as quiet as possible when doing the service (talked to me while on the phone with client) and to please get an email or text a few days before cleaning person comes and any requests. I have a mean cat would have liked to make sure I moved her first before cleaning rooms. I realize they are in a hurry.. but love to request that first. It upsets the cat and I am sure they didn't like it!

Crews are friendly and pleasant, prompt and efficient.

The maids are very efficient and do a great job.

Consistency. Some weeks the house is spotless whereas other weeks it is rushed.

As time has progressed, we have found a few short cuts are occuring - dust behind doors, etc

Friendly and prompt service. Ability to change da and times when we have conflicting
plans

Very professional and detailed service. I especially like to have the same team whenever possible.

I have not had anyone do a great job at dusting. Is it against policy to lift up an item that may be on a table so that one may dust underneath it? I often have to dust again because the missed areas are visible.

Crews have always been very friendly and have inquired into whether or not their work is satisfactory.

I don't know much about your products, but I love Sara and Alyona.

Thank you very much for the opportunity to give feedback. Please know that I am not a critical person, however, I have noticed a decline in what I would call "baseline" services. For example, last week it was obvious that my kitchen floor was not mopped and the bedroom blinds were not dusted. These are things I was told would be done each and every cleaning. Also, a dirty rag was left in the bathroom. It makes me ask the question if you are putting your staff on a timeline & what ever they get done in that timeframe is what I get???

The house looks great.

Love coming home from a long day of work to a clean home!

The maids were very friendly!

Call me before coming and when done, as requested. Thoroughly clean/dust both sides of blind slats.

Thanks for recently reducing the rate for cleaning my small condo!

Friendly people and sweet-smelling products.

For the past few months some cleaning items are not being done complete. I have to leave notes and have had to call. I have been a customer for a long time and have been disappointed for the past few times. I am hopeful that things will improve. Cleaning the toilets good, wiping off soap dispensers, cleaning the floor in between the washer and dryer are a few items that I have to come home and do or redo after the ladies have been here to clean. The bed is sometimes made to the point that I have to redo the sheets. Thank you, I am hopeful that things will improve and I will be happy as I have been in the past.

I like everything. The people are wonderful and very efficient. I feel very happy to have them in my home.

I love the smell!! I love walking into a clean house. I like the cheerfulness of the cleaners.

I would like more thorough dusting - under the items on furniture when most things have been cleared off, along baseboards, in the corners of the stairs where cobwebs collect.

I dust after vacuuming, instead of before. I think vacuuming raises dust and leaves a layer of dust on furniture you've just cleaned.

Thanks for asking.

Merry Maids uses commercial-grade products that gets tough areas clean. Lisa & Judy were excellent.They got a stain off my counter that no other team got off for 9 months.

I like the person that cleans my home and her Dedication.

In the beginning, we had trouble getting regular cleaners. We had 2 that were very good. Later, we were able to secure that team.

Love the way the house smells when I get home - love them scrubbing my floors - love the very friendly staff!

I enjoy the Merry Maids are very flexible with cleaning and what you would like to see done within your environment. They are literally the best thing I have in taking care of my home despite traveling and meeting the needs of friends, colleagues, and family.

This is to inform you that I am very pleased with the services, products, and assistance I have received from your Company. Your representatives present themselves in a professional manner and or questions I may have.I would not hesitate to recommend your Company and products to others.
Satisfied customer,

Give more specific time windows for cleaning services