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based on 2148 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always great service! Prompt. Efficient.Friendly. The women do a great job.
The punctuality, reliability and professionalism of the staff. I love the little touches- the way they arrange my kids' stuffed animals, the sweet notes they leave and the amazing smell of CLEAN the moment I walk in the door.
Pricing
I like the timely and efficient.
The girls are clean and efficient. They always do a good job. I haven'the had anything broken accidentally or otherwise.
Sarah was very thorough in her cleaning yesterday. I like the fact the Merry Maids concentrates on an extra deep clean on two different rooms every cleaning.
Staff is timely each week and they are very courteous.
Make sure that my special instructions are checked and followed. My shower tile requires a special cleaner which is on the side of my tub and is not always used when my place is cleaned.
I was very happy with our service.
Love the fact that the employees are so friendly and do their best to meet my approval.
Misty and Trish are the best
We are spoiled by their quality of work and they know exactly how we want things done. They also have a great personality.
Excellent cleaning job. Apartment always smells neutral/good upon return home.
Consistency is the key, but i know it is difficult to achieve in this industry due to attrition. I am a stickler on my hard wood floors being cleaned well and sometimes depending on who comes, the variations of care and cleanliness is starkly different. I know Shawna is gone, but she was thee BEST!
Last 3 cleanings have been great😊
Always looks clean and smells clean after Merry Maids come!
the smell clean and fresh!
Tracy and Victoria always do a wonderful job!
I like the trustworthiness of the merry maids. And the maids are friendly and quick at what they do.
Your employees are always friendly and professional and the do an excellent job.
Emily and Kerri were very, very professional. They cleaned our house better than our expectations. We are so very pleased with their efforts, we want these 2 back for future jobs. Thank you.
consistently good with rare fumbles
Tamicka and Rachel did a great job in the last cleaning!
Fast, efficient, friendly service!
I will res[pond next time.
Simple trash like candy wrapper not thrown away. Other cleaning services offer laundry and dish cleaning. But overall, I am pleased with cleaning.
Great service!
The cleaning is inconsistent. The floors under the furniture often does not get swept. Also a duster is not used on light fixtures or corners of walls and ceilings so Cob webs are overlooked. Also the front glass door is never cleaned. Probably because you enter through the garage. I use your service because you are insured.
Very willing to change cleaning time when asked. Girls doing the cleaning are very friendly and well trained on how to appropriately clean and almost always do a great job. First name removed
Always professional. They all work very hard and they listen to my requests and fulfill them without question
We love Sara and Aloyna. They do a great job, and they use our preferred products. We don't care for the Merry Maid all-in-one cleaner.