What our clients think of us!

The ladies who clean my home are fast and efficient and do a thorough job. They are also very friendly and professional. I would recommend Merry Maids to friends and family!

I love the way my house looks every time the merry Maids have come! You are always flexible and willing to work with my crazy schedule of house guests and sleeping teenagers on break.
Thank you!

We like Misty and Trish, they are very consistent and do a good job. Very friendly and easy to work with.

Your cleaning ladies and office staff are great. Would always recommend you.

Most of my friends already have people (some your company) doing their cleaning. If I can, I gladly recommend you. I have several times told people about your great company.

Very pet-friendly, both services and products

Inconsistency of cleaning due to varying people performing the tasks. Some are much better than others at certain things.

Dust furniture.

I like knowing the ladies will be at my house the same time each month. It is so nice to have a clean house when they are finished. I have found that almost all of the Merry Maids are pleasant and do an outstanding job! Thank you, Merry Maids.
Also, if I call with a concern, the ladies who answer the phone are courteous and accommodating.

Name removed
310 Thornberry Dr.
Carmel, IN

The girls that came to my house did a great job and left our bathrooms sparkling!

Overall cleaning was good. But paid for deep cleaning and spots in shower were missed, dusting not complete, and windows were not done

Have done a good job cleaning for me.

Great service! Great employees! Always do a fantastic job! Amazing company!

Sara always remembers the details. It is a blessing to have this service.

The last two cleanings have not been as good as the first ones. The ceiling fans were not dusted. Items on the kitchen counter did not look cleaned. Dusting over all did not appear very good. Doors did not look cleaned either.

I had a cleaning a few weeks ago that was disappointing. You did respond right away and worked to correct the issue but I would not refer anyone at this moment

Merry Maids has professional and friendly people that will come into your home or business and make it shine and smell great! They don't mess around and get right down to their business. I appreciate the fact that our 'office, which is an old house' is professionally cleaned by the pros and that frees me up to do what I do!

Thanks Merry Maids!
Donna @ First name removed Reps, Inc.

The last two cleanings have been lacking in attention to detail.
Some areas missed. Have spoken to a supervisor.

Send the same team! I like Nanette & Faith! They did a great job! Crystal also did a great job by herself! That was ok with me that she cleaned alone. I would like to add on the 2 nd bedroom and office for the next cleaning. Kathy Harold told me to let her know when those rooms were ready for cleaning. Please tell her. Reminder, my husband is taking chemotherapy! Q

Thank You!
Name removed

Do not send a one woman team who only takes 1 hour to clean 7 rooms. This has happened twice. I insist on two team members.

I have dining room chairs up against a wall. I moved them to use and the corner wall behind them was full of cobwebs. They sweep these chairs so how did they miss this?

They don't waste time and do a good job of cleaning.

It's great to come home and have everything just look wonderful.

Consistency could be better. I would rather have the same persons for every visit so that they get to know my pain points. Writing them down in the book helps, but is still not the same.

A few of the workers exhibit the standards you advertise, most do not.

I prefer to have things like all baseboards wiped and doors and doorways dusted every other visit (every four weeks), and then on the alternate visit, have all blinds, hung picture frames, and ceiling fans dusted (every four weeks). I do not really care for the rotating deep cleaning certain rooms method.

I was seriously considering checking out a different company - however the team that cleaned on May 5 (Arletha, Donna, Infinity, and Tara) did a terrific job! Very pleased with the results!

Aretha knows how to clean! I also appreciate not having to have a set time every month.

There is no product odor when they are finished. They usually ask if any thing needs special cleaning when they arrive. Best of all, I am not doing the cleaning right now! My age and health situation has made this difficult for me to do the cleaning.

The Ladies did a very good job this week. Thank you.

For two months, different crews were sent to our home. Each time, a bathroom was skipped, the counters in the kitchen were missed, and it was obvious they had not vacuumed or mopped the entirety of the floor. This was after requesting the same (specifically Amy) person be at our house, even if it meant switching days. To make matters worse, the "bad crews" never left a note saying their names. This made me feel very uncomfortable not knowing who was in my home. After cancelling services, they sent another crew to our home when we were not expecting them. Thankfully for us, it was Amy, and we could trust that nothing would be taken, including the cash I had accidentally left on the kitchen table.

If a customer has only been happy with a specific person, I would like to think that your company would do all they could to make that person always work with that customer. But especially not sending new and inexperienced crews with no supervision.

Great people great service very pleasant to work with !!!

Misty and Trish are the 2 ladies working in our house. They always call before they come. They are very courteous, congenial, and like to visit while DOING there work. We are VERY pleased with the job these 2 ladies are providing to us. We have NO complaints with their work. We all enjoy visiting with each other while they are doing their work. Roberta and Name removed