Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2148 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 17, 2019 — Rated 10 out of 10 by J.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I appreciate the help this service gives me.

Report a concern   March 16, 2019 — Rated 9 out of 10 by L.N. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Becca was our last MM. She did good. Send her back.

Report a concern   March 16, 2019 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like that they are reliable, efficient, show up on time and do a good job.

Report a concern   March 15, 2019 — Rated 10 out of 10 by K.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The girls are always prompt and very professional.
I enjoy the consistency of having the same two girls
Clean every time.
Great company and always works around my schedule

Report a concern   March 14, 2019 — Rated 9 out of 10 by L.R. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The crews are efficient, competent, kind, attentive to listening when needed.

Products do what they are supposed to do - I like the cinnamon small that is present once the cleaning is complete.

Report a concern   March 13, 2019 — Rated 8 out of 10 by J.S. Merry Maids of Indianapolis
What could we do to improve?

A more precise arrival time would help. I take off work to be home when they get there. Sometimes they arrive at 9 or 10, other times at noon. It is hard for my work schedule.

Report a concern   March 9, 2019 — Rated 8 out of 10 by A.C. Merry Maids of Indianapolis
What could we do to improve?

Thanks so much to the girls who cleaned my house on February 27. They were outstanding!

Report a concern   March 7, 2019 — Rated 10 out of 10 by J.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We have been very pleased with the cleanliness of our home. The ladies have given great attention to detail. Thank you.

Report a concern   March 6, 2019 — Rated 6 out of 10 by T.H. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

the bathtub still had soap scum we do have well water the other bathroom was great , the kitchen floor could have been better ,the Lady that first came out said they scrub your floor on hands and knees .
I think maybe they wiped it down. and I was do $20.00 off for new customer but did not get that.

Report a concern   March 2, 2019 — Rated 10 out of 10 by M.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

You do a decent job and short on time

Report a concern   March 2, 2019 — Rated 5 out of 10 by D.D. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

This last clean was good but the previous cleans I feel like the girls were in in about within an hour hour and half. And basically did a basic surface clean. I don’t feel like I get good deep clean.

Report a concern   February 27, 2019 — Rated 10 out of 10 by Jyoti Zaveri Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They made our home feel like and look like a hotel!

Report a concern   February 23, 2019 — Rated 10 out of 10 by J.V.V. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

This was the first time I had Merry Maids in my home so it was a huge cleaning job! The two ladies worked very hard all day and did a great job. I was so impressed and look forward to the next time they come!

Report a concern   February 23, 2019 — Rated 10 out of 10 by L.V.V. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like the attention they give to my home. Efficient and genial with breakables. They dust with rag not feather duster and scrub floors like I use to, on my knees.

Report a concern   February 20, 2019 — Rated 10 out of 10 by R.M.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Friendly employees and they do good surface cleaning. You are flexible with scheduling and the office is always ready to help.

Report a concern   February 19, 2019 — Rated 10 out of 10 by S.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They are industrious young ladies who do a great job!! I'm definitely going to continue having them back to clean my house for the foreseeable future.

Report a concern   February 16, 2019 — Rated 10 out of 10 by J.D. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They’re guaranteed and bonded so I feel comfortable having the team at my house while I’m at work. And should anything happen merry maids handles it quickly and professionally.

Report a concern   February 15, 2019 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

My house always looks fantastic after being cleaned. I love coming home to it. I also love how consistently good everything is done.

Report a concern   February 14, 2019 — Rated 7 out of 10 by L.R. Merry Maids of Indianapolis
What could we do to improve?

I just had my first cleaning last week. The girls did a great job on what got cleaned, but there were a few things that could have been better. My scheduled time that day was for them to come between 11am-1pm. I got a call around 12:30pm that the team was running behind and it would be between 2pm-3pm. They arrived around 3:15pm. They also didn’t have any garbage bags left and had to ask where my garbage was to use the bag. There was also one bedroom that got missed. I was happy though with what they cleaned and they were flexible when I added on one more bathroom which was great. Just a few things I wasn’t impressed with.

Report a concern   February 12, 2019 — Rated 10 out of 10 by M.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliable, somewhat thorough,

Report a concern   February 9, 2019 — Rated 10 out of 10 by T.A. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house always looks amazing they are also very good about changing appointments when needed

Report a concern   February 5, 2019 — Rated 3 out of 10 by J.H. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

We way over paid for the work done to our house. We eliminated all of the toilets and the entire spare bedroom/bathroom in a small 2 bedroom townhome. Chairs were not put back in their proper place, floor boards and walls were not washed where there were spots or dust. There was water left in the tub (which we were told the tub wouldn't drain, but it was drained with a mess at the bottom upon arrival). The team gave me an 11-1pm arrival window. I was at the house from 12-1 on my lunch break waiting and they did not show up on time. As I had to return to work, I had to leave a key underneath the flower pot to let them in, and I wasn't happy about letting people into my home for '3-4 hours' (although they were not there that long I can tell), without even meeting them. Very disappointed for the price that we paid.

Report a concern   January 18, 2019 — Rated 10 out of 10 by Martha Martin Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We love our merry maids -- Misty and Trish. However, the last maid we had who subbed for them, didn't do as good a job as them.

And, we are now offering the maids to use our vacuum cleaner as it is a lot more powerful and does a much better job than the one they have.

Martha Martin, Email address removed

Report a concern   January 17, 2019 — Rated 10 out of 10 by S.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Hello, it was left nice, clean and tidy.

Report a concern   January 16, 2019 — Rated 10 out of 10 by Cassandra Lazo Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I am not sure of the products you use but they are great. My dark kitchen cabinets always look great after the ladies leave.
And my wood floors look amazing.

Report a concern   January 15, 2019 — Rated 10 out of 10 by Heidi wernicke Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Judy and Amber are fantastic! They are thorough and even take my dog out if he needs a midday potty.

Report a concern   January 14, 2019 — Rated 10 out of 10 by K.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliable. Friendly. Trustworthy

Report a concern   January 14, 2019 — Rated 7 out of 10 by E.S. Merry Maids of Indianapolis
What could we do to improve?

Although the service is reliable (which I very much appreciate), girls don't seem to know what services to perform at my house. I usually leave a list of things to be done like wash the ceramic entry floor or dust. Sometimes, it is completed, sometimes not. Sometimes the backsplash is wiped; sometimes it is neglected. Girls leave the bedspread turn the wrong way & with sheets hanging out.

Report a concern   January 14, 2019 — Rated 10 out of 10 by A.U. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Team was very professional and did a great job. Very detail oriented.

Report a concern   January 8, 2019 — Rated 10 out of 10 by Suzanne Deweese Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

No Purfume smell. Listens to customer requests


Privacy Policy