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2106 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
-Visible cobwebs still in bathroom.
-Entry by backdoor not swept at conclusion. Visible debris.
-Bed not made very tight, fitted sheet not pulled entirely over mattress.
-Kitchen light fixture over sink, not cleaned.
-Lots of things not put back in their place. Speakers in living room, frames in spare room, frame in sun room, items on glass shelves by breakfast bar, etc.
-Trash underneath kitchen sink not taken out.
Overall, not very much attention to detail.
First experience was a little disappointing. They did come back the next day and take care of the things that were missed. I hope next week’s visit is better!
Lack of consistency in cleaning between different sets of people who come each month.
Love coming home to a sparkling clean house! Our floors are hard to clean but Merry Maids make them beautiful! Thank you!
The "maids" are friendly and listen well to what is needed. Most of the time they are attentive to details although now and then one of them gets in a hurry..
I can count on them.
I would like an alternate way to commend the crew that arrives other than calling every other week.
Judy and her team did an amazing job! Our home is absolutely spotless! Everything is sparkling and gleaming. I was out of town when our home was cleaned and it was so wonderful to come home to a clean home!
Consistent schedule, environmentally safe products.
Ladies Samantha and Rachel are very nice! Pleasant to have on my home
Your people and your products are A1!!
I have been very pleased.
I was charged for cleaning my entire house when my entire house couldn’t be cleaned as contractors were working in the lower level. Why was I charged?
Clean everywhere not expecting me to tell you
Thanks to Katie and Kaylee for cleaning my house on October 31. Name removed
The ladies are professional. They are quick and come on time. I am very pleased with the work that they have done.
The cleaners were friendly and did a thorough job.
Sharon and Tara did the best cleaning that I have had in a long time! Hope I see them again!
Their cleaning wasn't worth $150.00 plus tip. I ended up re-cleaning areas and cleaning areas they completely neglected. Not worth the money at all! I wish I could get a refund or some money back becuase they did not do a deep clean like they were supposed to.
Love Merry Maids, always prompt and thorough
Great people
great service
Excellent service as usual. I love knowing that when I get home, the house will be clean!
My home always looks amazing
I called in right after my cleaning and gave the girls praise. I am happy and thankful that I now have Merry Maids coming on a regular schedule.
The cleaning crew is always friendly and helpful. They want to please!
My satisfaction is based upon the employee that shows up each cleaning day. Arletha is great. She gets a 10. I can always count on her to actually clean. Others range from 8 to 4.
Reliability
Personalization.
My kitchen floors were not as clean as I would have liked.
love the smell of the products and the friendliness of all the ladies we've encountered
I appreciate my home being consistently cleaned each time Merry Maids is scheduled. It allows me the time to relax and enjoy other aspects of my life.
I just like to come home to a clean home that smells nice
i had a one time service when I moved out of my old apartment and when I went to see what was done everything was very clean.
Merry Maids does a super job! Very friendly and professional staff!
I've found everyone I've ever worked with at Merry Maids to be top notch!
They go the extra mile!