based on 7779 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Delicious food, fast service and great staff!
THE FOOD WAS YUMMY
Amber always takes really good care of me when I come in! She knows my order and she makes the atmosphere feel like home; just like the show Cheers!
The server Ethan was free as well as the food.
I brought the food for someone else but she truly enjoyed it a lot. Only problem there were no utensils in the bag to put her mayo and mustard on her bun . She asked me several times where I had went.
friendly staff and the wings were delicious
I like the wings and chips but on my last visit I tried the burger again. It is too dry as it was the last time I tried it. The person I dined with said the same thing.
You charged me full price for wings when they were special since it was a Thursday and .75. This is a second time I’ve attended this location and I’ve been charged wrong for either food or drink. Another time it was again a special for beer and I ordered Miller lite and the bar tender charged me the normal price and when I pointed out it was Thursday and domestics were $2 she told me Miller lite wasn’t part of that special
A gift card would be the right thing to do for a customer to have them continue to return
Convince of ordering through the app. Good food and good prices
Love the menu options and good food
Very friendly atmosphere, great food and enjoyable experience.
Very poor customer service at front hostess desk and on the phone
The flat bread was burnt, and stale hard. The wings were brought out lukewarm. It was the worst food I have ever gotten at this restaurant. I eat at a lot of different East Coast Wings and this one is always worse than the others, but this trip here was by all means the worst even for this branch........
Great service!
Both times I’ve visited this location, there is hardly anything in my buffalo chicken salad. Just the chicken, lettuce, and crunchy strips. Last time I found one cube of bell pepper in it. I love the other locations but I will probably skip out on visiting this one.
Always great service with friendly waitress. And awesome food.
It’s all good 👍
The service there is always excellent. The servers go above and beyond o make your experience wonderful. They are so friendly and attentive. The food is always good and prices are reasonable.
Great service and the food was awesome
We love East Coast but it never fails every time we order from there something is missing from our order. The last time really ticked me off for the last time. I always try to check my order before I leave from experience. And this time I thought I seen my carrots in my order and didn't think to count my wings. Only to get home and discover my carrots were not in there and my husband was missing a wing. It has just gotten ridiculous that they can never get an order right. I even tried calling and no one would answer so I left a message not that going to do any good.
Food was great!
Food is always fresh hot and delicious!!
The chips were soft and soggy. The wings were different sizes some small some jumbo and were very bland tasting. And we’re fried too hard almost burnt.
Good food!
The food is good and our server was and always is fantastic, her name is Brandy!
My boneless nuggets and sweet potato fries were very good !
Food and service was great
Great food experience!
Great service. Fresh food and very tasty
I go to ECW when I'm looking for a meal with the burst of flavor provided by the many sauces offered for the wings.