based on 7072 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food was good and the staff was friendly and respectful.
Our flavors were switched on our wings. We ordered 10 bone in Grand Cayman and 10 boneless hot Cajun but received boneless grand cayman and Cajun and bone in hot. This isn’t the first time flavors and heat levels have been shuffled around and it is very frustrating to get all the way home and realize our order is wrong
The front of the house staff are wonderful
Good service! Our server was attentive even though was a busy Saturday night. And the wings are always good!
Great food and service
Every visit is always delicious! Always just right.
Good spots for tv sports and good wings but close too early
One of my orders was wrong and could use a little more sauce on the chicken wings
Awesome wings. Great service.
The food and the friendly atmosphere and staff
Different waitress, same results. All good, will go back again soon I am sure
The food was soooo good.
Change chairs to ones that don't squeak when moved.
Easy to phone and place order. Order ready and correct. Friendly associate. Food delicious.
Let me blow off some steam… I love ECW! The cook at my restaurant is not a very literate person. I order chips, I get home I have fries and I live to far away to go back. I order 10 bone in and you usually get 5 flats, 5 drums, I get home I have all flats. If I had wanted that , I would have ordered! I order my wings saucy. I get home, there is NO sauce! I’ve just about had it with this place! It does no good to complain , they just apologize thinking that’s satisfactory, it’s not!
But I do love your rewards program!
Thank you
Kayla is the best! Love the service!
Everything Food service cleanness friendly
We enjoyed the whole package. The food was really good and we loved our service. Got sat down quickly and our food was prepared and brought to our table pretty fast.
Server was awesome and food came out fast!
The wings are great
The presentation and taste of the food was great as well as the customer service.
Service & food is always top notch.
Make sure the place isnt always freezing. Food is usually good but this time was super peppery and the hoagie was not toasted like usual.
The food was great.
Get time once again. You always do a great job there. We had Miranda E as our server and she was awesome. We had children with us and there were slower at ordering and she stayed right with them. Thank you!
Excellent food and service
I got there 20 minutes after I ordered. There were 4 people waiting and only 3 tables occupied in the restaurant. I waited for an extra 30 minutes. They messed up someone else’s order and the manager immediately got defensive and wasn’t very professional. I finally got my food after almost a hour after I ordered and 30 minutes waiting in the restaurant. Got home and the food was cold like it has been sitting out for as long as I was waiting at the restaurant. We have gave this location and King multiple chances but over 50% of the time we eat east coast wings there is something that happens that makes the food not good. This was the 1st time we had both service and food issues. The past 4 times we have got east coast it has been cold x2, dry swings when they’re suppose to be sauced, and one time the wings were literally submerged in sauce to the point they were soggy (we didn’t ask for extra sauce).
The service and quality
Food and bartender ! Beer specials and drink specials help too
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