based on 7116 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good food and customer service.
Wings were not as good as previous years.
My order was not correct in that i asked for floppy chips and they were cold and like potato chips. I called and the girl made it right for my next order. I love east coast wings. They taste the best
Everything was great from service to food!!
Awesome wings, awesome servers !
The food is always good. Love eating there. Concerned about staffing and the 88 sanitation grade, though.
Make sure to go orders are complete before customer picks it up
Food was good, had a 30 minute wait, but I didn't understand, there were empty tables, but we're told by hostess that they were reserved for regular customers who showed up like 20 minutes later
The food is good and the staff is very helpful.
Food and service is always great!!
Chicken sandwich is amazing!
I have been to all of the ECW restaurants in Winston/Clemmons, and this location is the ONLY one where the wings are spicy like they should be. I get the Volcanic spice level and all the other locations I can’t tell a difference in the spice levels at all. I will pace at least 2 other locations just to go to the one on Country Club. Keep up the good job and maybe pass along some notes to the other locations on how to spice up their wings.
Service was top notch and we got our food amazingly fast even though they were pretty busy.
The food was great and the service was excellent. We were sat on the bar side and the bartender/ server was amazing.
Great wings as always
Great service! Best server ever!!
Even though they were somewhat short staffed, our server was very efficient and pleasant. It is also my giro for delicious wings.
Food
The friendship and talk.
First better customer service, sometimes the staff makes you feel like you're burdening them. I would also look at entertainment in the bar maybe once a month to generate customers and revenue for the business.
Best wings hands down.
Good food and friendly staff
Wings were too saucy...yhe sauce was laying on the plate.
Your wings are always cooked to my perfection.
Great tasting wings
Everyone thoroughly enjoyed the wings. They were very consistent in taste.
The wait was much longer than normal for our food, not sure if the waiter forgot to enter our food or what. He was pleasant but obviously new & not used to waiting. He forgot to give us silverware, napkins, straws.
The other waiter we’ve had several times & he’s great.
We were promptly greeted at the door, so that was good.
Food was delicious when it came.
The staff was nice and the service was great
The staff and food is absolutely the best at the Northlake location!
Great quality food and excellent service.