based on 8272 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service and food was amazing. Constance did an amazing job being our server.
I wish the world would check my order. I always get home with my take out order and they never follow the instructions. I always ask for extra crispy and all flats every time. But it either drums and flats or they don’t fry it as requested extra crispy. Other than that I really love the wings.
We have came to this one about four times. The food is fresh and hot not like the ones in Winston. Our problem is the wait staff and bar tenders. It is never any large beer mugs to order that size but when we look around we see the waitress serving large beers to other customers (THIS WAS NOT THE FIRST TIME WE HAVE SEEN THIS). This time I said something the young lady claimed that a employee came to work with this mug from home and they washed it out and used the mug that was from a employee home for a customer large beer which is disgusting and unsanitary. I always order the same drink from the bar and it is never the same, this time I send the drink back. The excuse was they did not have any triple sec. Now looking at the drink menu all of the drinks take the triple sec. The waitress came back to the table and asked for the extra shot back that came with the strong island she said the bar tender wanted back. I thought that was funny. We just try to enjoy some wings and drinks after a long work week. The strong island is not strong and never can order the large beer due to no glassware. Kitchen staff is on point with the food. If we come back it would be takeout but I doubt we will make a 20 min drive for pickup
The service is excellent.All the service are so pleasant.The host stis is pleasant. The manager is very, very nice.Then he's always there to help. The food is delicious and I highly recommend east coast wings.
always good food
Everything! App extremely user friendly for placing order. Fast friendly service. Food was excellent. Portion size perfect. Food temp great! Highly recommend.
Great service and a fast pick up
order ready on time, and was great.
all was well here.
Good service, good drink specials, and the nachos are better than any Mexican restaurant's.
Love it! We will be back soon. Very friendly service and amazing wing flavors.
- Name removed
www.palmettohats.com
Great food
Great food and wonderful staff
Great staff!!! Great food!!! Great prices!!!
Everything was great.
Food prep was perfect and customer service was great!
Love Meghan and David! They always take good care of us !
Everything as ordered. Very good.
Service was great, exceptional server. Air was to cold to comfortably enjoy the meal.
I love the quesadillas and the chips, however they are known for burning my food.. If I wanted the burnt food taste, I would go to Burger King but I don't like burnt food. When they do get the quesadillas right the food is good. Now about the chips, they are either burnt or not done at all.
It may be time to try a different side with my quesadillas.
Delicious food always!!
The celery was absolutely disgusting. They were so dried out and brown. Very disappointing. We ordered hot bone in wings. There was 0 spice on these. Our daughter’s medium boneless wings had more heat. The wings were cooked longer like we asked for, so that was good. They got all of the sauces we ordered correct, that has been an issue in the past.
I ordered extra crispy, wet chicken wings. The wings were rubbery and tasted like they may have been cooked yesterday and reheated. I was definitely disappointed.
Order accuracy. Seems like for especially the sauces and dips, im always missing something. Either that or its for example , blue cheese instead of the ranch I ordered.
The service was outstanding
They recognize me as a regular that comes into the establishment all all the time
The cashier was very polite. The restaurant was clean. My wings are always fresh, hot, and delicious!
Great food and great service
Food and service was good
Accuracy of orders before they ate given to the customer. I ordered the 25 piece one in wings with the chips. I also ordered celery and blue cheese dressing. The only thing in my bag were the wings and dressing (1 blue cheese and 2 ranch although I ordered 2 blue cheese and 1 ranch). I was very disappointed that I did not receive what I paid for and picked up.