based on 11216 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wings fried crispy Luke I requested seasoned good
East Coast is my favorite
Service staff was amazing. Always the best.
Great service! Server was very attentive and kind. Food came out quick was hot and delicious. Will definitely be back
Love the food. Keep giving more chances to get better. There have been food outages, late deliveries and messed up orders. Most recently the order was placed at 6:45 with a 7:15 estimated ready time. I showed up at 7:10 and left with my food at 7:50. Would have been no problem with a real estimated ready time. Standing in the foyer with many upset customers and delivery drivers that would likely lose their tip because of this. All of the employees knew there was a delay, just let people know. That is now 4 disappointing trips in a row. Have been mostly satisfied eating in, little easier when sitting and enjoying company. I observed many disappointed guest leaving because of the wait. Staff was very pleasant.
The cleanliness of the restaurant and friendliness of the employees
Service was great and the food was good.
The food, drinks and people were amazing!
Food was prepared correctly and very tasty
Good food . Great service
Love coming here. The lettuce wrap was a bit messy but oh so yummy and the blueberry margarita was so tasty.
Good pod service and food are always a staple of ECW Kingsport. Our only complaint is the draft and smoke from the patio. The draft is tolerable. Make the smokers go 25-50 feet away from the patio enclosure.
The food was great!
Our waitress Brook was very nice and personable to speak with❣️
The food was excellent ❣️😋🤤
Food is sometimes hit or
miss.
Our server should be the trainer for servers everywhere! Our food was cooked perfect. My glass was never empty.
Food was great but the staff was even better. The hostess was cheerful and friendly
Dave was very attentive and made our dining experience top notch!
Our server Pamela was awesome!!
Food is amazing service is always great!! The staff is always accommodating!!!
I'm a experienced bartender yall in need?
All the people that work there are kind and polite
Fast friendly and easy
Crispy is just right.
Food is always great but sometimes service has been is slow. The past few times it has definitely improved.
Great service! Great food. Great drinks. Great prices. Great dessert ❤️
Brian is our favorite!!
Great food at a reasonable price with friendly service.
Food and service is awesome!
I already sent a complaint to you at Email address removed