based on 5151 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The food was fresh and hot. The staff was friendly.
The last 2 orders have been disappointing the boneless wings as well as the chips were soggy and there was little to no sauce on the wings..
One of my favorite places to eat. I love the fries.
The restaurant was dirty and the food was burnt and not good.
We were immediately seated and our order was promptly taken. Food was delivered quickly and tasted great. Our service was wonderful!
The Ginger Teriyaki boneless wings were great
Fast attentive service, delicious onion rings, and wings, reasonable price for these days
I believe that consistency is key. Every time I eat there, it's different. It's never bad, but it could be better.
Service was great and food tasted good.
Service was great.
Every time I went to this location in the past there were issues with mainly the food ….service was just ok but they didn’t listen to what I ordered. The New Garden location is great and I go there.
Always choose this ECW location even though have 2 closer locations to my house. We live 70 miles away.
Very friendly staff
Wings were hot and ready when I arrived for to go order. Had ready in 15 minutes
Prices continue to increase. Getting to be to expensive for a bar/grill.
Friendly customer service, great food.
Food is so good. It's priced right for what you get.
This was my first time at this location. Excellent service, excellent staff, and of course the food was excellent.
We were seated quickly and our server did a wonderful job taking care of us. The food was also great.
great food and service
The chicken lacked seasoning.
Service was awesome
Food and service was great our server did a fantastic job.
All of our came out barely warm and wasn't very good. Chips were not fried very good. My son said his hamburger wasn't good. Also, we were not asked what heat we would like. We usually have a good experience here but last night we did not. Service was ok but unfortunately, the food was just not very good.
Please take time to review the requested items via online orders to ensure what was requested, was provided. Two consecutive orders were missing content. Only discovered when I returned home. These were veggie sides both recent occasions.
It was great and one of the best Waitress I have ever had there. I will ask for her the next time.
Excellent service ! Excellent food !!
The waitress was great. While we waited for seat the hostess said that they were cleaning a table for us. The young man who was supposed to clean it was to busy taking to people at the bar and watching games on the TV. The servers have been great lately, but the overall experience has not been as good.
Very slow to sit us. There were four customers in front of us waiting to be seated also, they left. They had been waiting for a table also. It took forever for us to get our food. We ordered something new, that we had never had before, and it was a disappointment. We ordered the nacho supreme.
Lilly was great !