based on 5949 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Servers are very helpful. ECW should provide a knife with utensils. Hard to cut things with a fork !
The food was good; service was exceptional!! Jordaan was our waiter
The customer service was some of the best I've ever had. I always head out somewhere to get wings for my birthday, and I think I'm going to make Easter Coast Wings the default choice from now on.
Staff was wonderful and very nice when I picked up my Togo order! Restaurant was clean and everyone was friendly!! Unfortunately when we got home my husband noticed his wing sauce selections were incorrect. They gave him hot buffalo which he could not eat due to the heat index.
The food is always good and the service is Friendly!
I think somehow labeling the wings on the to go box would be great
Great food and service…
The food is consistent. It's terrible to visit a place and have a great meal - talk to others about the place - and go back to get a poor meal.
East Coast tends to be very consistent on the quality of their meals.
Keep it up.
Wings were hot and very well prepared chips were crisp and service was great
Compared to our last visit, this one was spectacular. We took people with us and we had a delightful supper, good service, and all went well. The food was delicious.
Food and good service
We stopped going to this location because it is always freezing inside. Even when we’d ask for the a/c to be adjusted it never came oils be. We were in the area and tried this location again and it was absolutely freezing still.
Service is always great here
Amazing food and always friendly and helpful employees.
Good and service
Thank you for coming in.
Love the food and the service. We go often.
Staff was great
Great food and service!
Service,food and atmosphere.
Great food. Easy to order on the app.
Food was cooked well ..
Food was good. This is the second time we've been to this location. Second time not given utensils. Took a while to flag down someone to bring us some.
Food and service is always great!
Awesome news to hear!
We have ordered online for takeout several times in recent months, and every single time something is left out of our order and we have to go back to the store. It is inconvenient and a repeated error that the take out window is making.
Food and service is always 10/10
I accidentally ordered boneless online when I meant to order bone-in, and even though they'd already made the order by the time I called, they offered to remake it for me, no questions asked! I LOVE their blue cheese. The wings are really big and I prefer flats over drums, and even though I didn't specify that in my last order of 15, I lucked up and got 12 flats!!!
I paid for a second box of chips and never received them. My online order somehow made it to where my dry rub was put in a cup on the side and that is not what I wanted
Food was great and ready when I went to pick it up
Good service and excellent crispy chips.
There is a female manager at the bar that I normally sit at. She can be rude, dismissive and inattentive. I prefer not to sit at the bar when she is working.