based on 2161 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The temperature of my bone-in wings could have been warmer. Also, they were not quite as flavorful as they usually are.
Go back to verifying the orders at checkout. Then pack the bags. I'd rather wait a few moments to confirm my order than to get home and be upset and disappointed.
Customer service is getting better. It's not pre-covid better, but it's getting there.
Thanks for asking and for making and effort.
Great place to meet with friends and eat! My wings were a little over cooked and my friend had to go get the waitress for a refill but it was ok
I thought the wings were meaty. The sauces were good.
The pickle chips were great.
The only think I wish you had was regular buffalo sauce, but I am sure I was not the first to say this.
Quick service, good food. Enjoy atmosphere, should have more servers.
Good food...great service!!!!
We enjoyed sitting at the bar watching NFL on Sunday evening. Our bartender, Hilary, always provides excellent service. We enjoyed the wings, chips, and beer and had a great time with friends.
Great service and good food.
I love ECW. my family and friends love ECW. The environment is always very friendly and food is always good.
Love the food and the servers!
Very friendly staff!
Customer service seems to be declining as well as the quality of the food
Ordered yalls wing special well when I picked up the food they didn’t give me my chips had to go back and get them they didn’t give me my sweet sauce for my fry’s nor did they give me my side of Mayo nor put it on my burger. I have never had an experience like this before and it was horrible this time.
Great food, friendly people
servers and food
Good food, great service
Bring back the skillet burger. Make the chicken Mac and cheese like it was before.
All of it ! Food waitresses buss boys every one is so friendly and make you fell at home! Kathy is an awsome waitress Jess is a super manager ! Francisco is a great wing man ! We go every week an everyone is always wonderful!
The ease of purchasing the gift card. The young lady assisted and had me ready to go within in a few short minutes.
Food was fresh and hot.
Erica Lowery
Wings and flatbread were very good. Service was great. Very pleasant. Will be back. I just wish the flat bear were a little crispier otherwise no problems
Food was good and fresh. Friendly customer service
Thicker wings need to be cooked more I ordered 75 and all the thick drummys were soft and spoungy
Bartender Jordan’s service and the food
Wings were cooked extra crispy so not many were eaten during our party. I ordered sauce on the side and for 25 wings only two small containers of sauce were provided
The wings were perfect as usual. The chips were burnt and not appetizing.
Great service and good tasting hot food
Waitress and the chicken sandwiches
Always love our experiences at ECW. Definitely one of our favorites in town. Wide variety on menu. Food is always excellent and service is never an issue. Top Notch management and staff. Always highly recommend!!
Great service and a great comfortable place to watch a sport and definitely great customer service I give him my A+ food it good
The service and food were great but wasn’t happy, that you were out of volcanic sauce for the second time. You should go back to crafting, your sauces from scratch.