based on 7033 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service quality of food
Great food, reasonable price, great service.
It took sooooooo long to get our food. We waited for an appetizer 25 minutes to get it then another 15 to get the rest of our food. Kitchen was very slow and wait staff didn't acknowledge the empty glasses.
Waitresses are always so kind and courteous. Food is great.
Food great.Waitress friendl
East Coast Wings on Peters Creek has been a place that fell like home for years. Great wait staff, bartenders, and familiar faces make this a great place to go and unwind. Even the bartenders remembering the drink of your choice is a hallmark of the experience.
Food was delicious, service was great, value meal 2 for $20 is awesome.
The chicken was covered in oil and sauce. Wasn’t fried hard. I think the cooks should just be mindful and follow the instructions on the ticket.
The waitress was nice and the food was great
The food was exceptional
The staff was efficient, knowledgeable and friendly. The wings, both boned and boneless, were crispy. All three sauces we tried were tasty as was the ranch dipping sauce. We tried the Carnival Fries. They were the best churros we ever had. They were amazing.
This was our first time at an East Coast Wings. It won’t be our last. We’ve already told our daughters about it. (We have a vegetarian son-in-law. I don’t remember if there are options for him.)
The bone in wings are very good. However I would not recommend the boneless wings.
Randy makes the best margarita in the Tri-Cities
Great food, great customer service
Always love the staff here. They know us by our faces now and exactly what we typically order. Everyone here is always super friendly. And the flavors for the wings are always so tasty!
The service was fantastic! Greeted pleasantly at the door and very attentive service, as well. The chicken strips were great. Not crazy about the 2 sauces I chose but that's how it goes.
Thank you!
The food was excellent
The staff is always helpful and food is delicious.
Everything was so nice and good smile from the staff and on time with refill i will tell a friend to go there thanks for everything I enjoy my self
Food and service were very good.
Food service atmosphere
Waiters were very busy but made every attempt to make our visit satisfactory. I had no complaints about the service or the food.
The only problem was with my rewards points. I have excess points that could be used but my waiter was unable to use them for some reason. He suggested I contact headquarters, which I assume is you, to see why I could not use my points.
I really like your wings. But this past visit the eings were dry and hard. I told the waitress and she brought me more. They were not hot. Chips were excellent
It didn’t take long for the order to be ready. It was delicious and no problems
Love the food, love the atmosphere and staff
Quick seating, fast, friendly service. Food was prepared as ordered. Server kept our drinks filled and cleared our dishes promptly. Wings were tasty and prepared extra crispy as requested, also the chips.
Speed
Told the person on the phone when ordering that I wanted crispy wings and they were not. Had to repeat myself 3 times and she still got it wrong. Asked for Ale battered fries and was told they were not on the menu. Also ordered hot and there was no heat. I spent $70.
I’m not sure if the waitress was having a bad day or what. It wasn’t busy at all and we had a total of 6 people. We ordered bottomless chips she brings that out with one beer cheese lol okay we even asked for one extra and ranch! So we get that then we order our food 🤷♀️ I asked for a plate to share with my husband and my son and his wife was going to share as well. Get our order it was right no extra plate ask for one and was told to use the empty chip tray. Then my son’s food was wrong she keeps telling him that is not what he ordered so she said I can just take it off the bill. Okay great!! But he would still like his food to eat. Then 20 minutes later he gets it. Then we get the bills and that was all messed up too. I’m really not one to complain because I work with the public every day too. But WOW is all I can say. It has been a long time since we have been to East Coast but now I remember why we stopped!! So disappointed!!
Being able to customize the offerings more when ordering online