based on 3011 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good food and atmosphere !!
I go to your establishment every Thursday with a group of friends we love to drink and have appetizers before we eat. Love our waitress Haley! I tell others how much we enjoy and have seen them visit as well.
Waitress was friendly and professional. Always had a smile. Food is always on point
The food was great. The service was outstanding. We will continue to to eat at this restaurant because of the excellent food and service.
Best burger in town!!
Wings were awful. No sauce, not the right flavor, and under cooked. Food was not ready at estimated pick up time either. Will not be returning.
As always, my East Coast experience was excellent. The food was on point, and our server/bartender Kelsey made sure we were taken care of from the moment we sat down until we left.
The food was great with great service.
The quality of the food and helpfulness and professionalism of the staff
Good food
The service was so fast and friendly! The food was amazing, as usual. Everything was so fresh and hot and the sauces were the best we’ve ever had at East Coast. Overall great experience
It went great! Good staff there
The food was excellent, as it has been every time we have come here, which is several at this point. We did take out this time, but have eaten in store previously and had excellent service then and now. This is our go to wing place as you have excellent flavors and the chicken is cooked and seasoned really well.
The atmosphere was good
The server was awesome
Only down fall was they have flavored tea on menu but
Past times I've gone they. Sorry we don't have any available.
Great salads. Friendly service. Quick service. Best prices in town for lunch specials.
Friendly staff is the best at this location
Good food.
Olivia was phenomenal . The food was perfect . Accurate and hot. We are never disappointed here.
I got the 25 piece boneless wings which I have gotten many times before. I showed up right around the 15 minute mark (which is what my online order said) to get my to-go order, which was ready when I arrived. When I got home and started to eat my order, I realized that the majority of my boneless wings were mostly batter, hard and crunchy, and very small. It was disappointing because they’ve been much better in the past and I would’ve understood if they’d had gotten hard from sitting there too long but that wasn’t the case. I’d honestly prefer a refund but I know that probably wont happen so maybe a coupon or free appetizer for the next time I decide to take a chance on eating there.
Delicious food and fast service.
The boneless wings and the chicken tenders were tough and very dry. My step dad even asked the waitress to ask them to please not overcook the tenders this time. The boneless wings were not only overcooked but barely had any wing sauce on them at all. Both the tenders and boneless wings were very overcooked and hard to chew. The regular wings, fries and the chicken tacos were all good. But half of our table had a less than good experience. Even saying it’s going to be a while before we give ECW’s another chance.
Everything! It was prepared perfectly and hot! And so good!!!!! Yassssss!!!!!
The food is always great and the service was very good
Ate there this week around 2pm very few there and it took over 30 minutes to get our food. Been eating there for years and
never this slow. Do something
wings was good abd the service
Great food and service!
The food, people, and environment
The atmosphere was nice and the food was good. There were a few hiccups that happened, but things were resolved pretty quick. One challenge that I've had on wo separate occasions is ordering the wings. I've asked both visits for all flats. The server repeated all flats and when the food came, it was drumsticks and flats. The first time was an opps, the second time it made me wonder if they are really listening. The servers, both times, were very apologetic and got the challenge fixed quickly.
Amazing service
The food and service are great!!!