based on 1566 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I ordered 75 wings on line for a church social. They were ready on time and not one was left after the meal. Great service and the best price around b/c I did some comparison.
Good food and service!
The waitress was great. We had a large group and every order was correct and everyone enjoyed their meal.
The food was the worst of any East Coast I have been. Santa Fe Quesidilla had no seasoning and the Pico was ordered on side looked dried out and weeks old. Chicken tenders were dry and tough. Chicken wrap full of salt. Will not go back to this location.
Greeted upon entrance. Friendly and efficient staff.
I went in for lunch alone 1st time at this establishment and was greeted with politeness. The menu was explained very well. I ordered the 5 wing lunch special which was very good. I sat ate my food and vibed to the great music that was playing. Very relaxing atmosphere. Would definitely recommend and go back again.
Dining tables are sticky feeling. A new kind of cleaner should be looked into so the tables dont feel sticky.
Very friendly staff right on top of everything very good service
Staff is always friendly and food is delicious. We go at least once a week.
Our server/bartender, Bree was great! The restaurant was super busy, but she didn't miss a beat. Wings were exactly as we ordered them, and the fried green beans were FIRE !!
We had terrible service, and then a problem with our bill and the manager didnt want to do anything about it and was very rude.
The family atmosphere, the food, and the excellent service.
I like the ability to place online orders. Food was hot & ready at the specified time.
Well for one thing it would be nice if y'all had a bigger place bc everytime we come it's always a wait 30 minutes to hour and people with small kids can't wait that long.
Good customer service. Chicken sandwich was delicious
Bartender was awesome! Food was great like always.
Great service
Food is excellent and didn’t have to wait long. Waiter was very pleasant and efficient.
Excellent service
Quality of food is superb
Consistency of the great food.
Great wait staff
Good atmosphere great service and food on point
Wait staff was great !!! Food was also good
The place was pleasant and good service
Love this place good food we just got our food before our appetizer, other than that always happy with ECW!
Great service.
Good selection of foods
Love the all wing flavors can come in any of the heat levels
I paid for saucy wings and they barely had sauce. I ordered crispy and had to recook the wings in my air fryer to make them actually crispy
Wings were good and I like the sauces.
I have been having very good experience with you guys we j7st moved to Waxhaw and this time the experience was horrible , All of the wings smell bad we have to through them.out and would have to order something else
I always have a great experience when I visit ECW