based on 3137 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prices
I don't often recommend restaurants to friends. When I do I will mention ECW.
Waiter Nicole has good customer service and the food was great
Food tasted great, fast service.
However I asked for the ranch on my wrap on the side instead of IN the wrap. My boyfriend asked for extra ranch with his salad. When our food came out he was given 3 cups of ranch and I was not given any, even tho my wrap comes with ranch (I just requested on the side instead of Inside). Waitress charged us 75 cents for extra ranch.... however the 3 we received one should have been mine and I feel like 2 cups of ranch for one giant salad is totally acceptable. We were not informed we would be charged extra for anything. We paid the extra fee and learned a lesson, but we're very disappointed in being charged extra and not getting extra food
Great food and service at a reasonable price
Food and service was great.
Everything seems good to me
We ordered Wings and they had NO celery or carrots to offer with the wings this is the second time it happened and then we were charged $.99 for flavors and thought you got to choose 2 flavors if you ordered 15 wings?
Hello Ms. Judy,
I am sorry to hear that you did not receive your celery and carrots . I will look into this matter to ensure it is not an ongoing issue. While on some days we do include an extra charge for sauces. I'd be happy to look into this farther for you but i will need for you to send me a little more information. Our goal here is to make every guest experience a great one , please come back and give us another chance to Do It Right .
Sincerely , Management
I ordered my wings with a heat level of hot. They were mild - no heat at all. Flavor was good but not quite what I ordered. The chips were great though.
Good service and food.
The wings are great. Service is always good
I ordered the 25 count of bone in wings and chips special. I ordered them insanity hotness and they were just not hot at all. Ever whom mixed the insanity sauce didn't do a good job. That's not the first time I've got them like that. Please bring back the hotness that the insanity wing used to be
Food and service
Not clean , not organized, hot chips were cold and stale, boneless chicken was dry and hard, bacon cheeseburger was dry.
The order was handled fast and efficiently. It tasted great and I was packaged well. I'd like to be able to add Ketchup to the order from the app without removing my request for Ranch. I typically just ask. Otherwise it was perfect.
Friendly service, and good atmosphere
Food is always good!
It was a late order but the cook must have known the wings where dried out.
Our wings were excellent. Our side salad was a generous portion, cold and delicious. Our server was attentive and friendly. Also, we enjoyed the numerous televisions throughout.
Randy Ashens is the best bartender in this area. The whole staff is phenomenal
Excellent services, good food, great location.
Nice friendly customer service and the wings are great
Long wait for carry -out.
Ensure the sauce covers all wings completely.
The choice of flavors is excellent. Our take-out order was ready at the time requested and was totally correct. Thank you.
The courtesy of the team upon closing hours and patience. The birthday 10.00 coupon was nice towards the buffalo wing dip was really good! Will order again!
The food was hot and fresh.
Food is usually good and atmosphere is good
Great food for the price!
Everything