based on 1347 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything went perfectly, from ordering on line and order being ready in time. Wings were hot and delicious.
Best wings in town!
Always good food and good service
Service is always hit or miss at this location. Things started off great till my wings came out. We asked for both orders to be all flats. My fiancés were, however, mine were not. When I told the waitress, she stated that she didn't hear me say that I wanted my order all flats as well. I told her I did. With an attitude, she snatched them away and walked back to the kitchen. When she returned, my wings were cold, they were not extra saucy like I ordered, and they did not have the heat index I originally ordered. At this point, I was too upset to complain. My fiancés order was fine so once he was done, we paid then left.
Employees are always friendly and food is always consistent
The Denver location was very helpful and professional. They promptly addressed my needs.
SERVICE WAS GREAT AND THE FOOD WAS GOOD
My server was very sweet and attentive. The wings are always a nice size and meaty, the chips were good and the sweet tea was the best!
We love this place! It’s clean food is great and awesome service!
This meal was pretty good, food and service was good. The side salad could have had more lettuce.
All of the locations we have ever visited have problems providing consistently good service and/ or food. Sometimes very slow or bad service, and sometimes puny portions. Saturday's meal worked out well, though.
Food and good wait staff
The food is delicious and services are fantastic!!
The food was awesome. The server was very distracted and we had to get his attention every time we required a refill, napkins, and service in general. Food is what brings us back.
I love the food. It’s always good
Service was great, food was OK, thought my steak and cheese was kinda small, tots were OK, staff very friendly, will be back.
I wish I knew all the girls names.. because they’re all so nice. Like literally all the waitresses. I love going there, I feel so comfortable and the food is always so good!
I enjoyed everything East Coast Wings are absolutely the best.
The food was really good. We had one waitress who did a great job until we didn’t see her again. A different waitress took over after about 10 minutes of waiting for a drink refill. We were pleased with the location and would return when we are back in that area.
Its our 3rd time ordering from this location (Northlake, Charlotte NC) in about 6 weeks and from ordering to pickup to the quality of food (presentation, quantity, order accuracy and temperature), each visit has been consistently a great choice! ECW is now a staple for our on the go, takeout needs.
Very friendly people who make me feel at home
The food was excellent and the bar staff was outstanding even being faced with a very busy crowd. Quite the experience
Order was wrong, or actually it had a brown sauce on it. Could have been cooked on a dirty grill more than likely.
Order was to go, so didn't see inside the Chicken Philly until I was home. Had to drive back and show it to them.
They did make a new one, that was correct. But I had to make the trip back to get my Philly.
Not planning on returning.
Great food as always. That’s why we keep coming back!
Everything we ever get from this location is excellent.
Food was hot and delicious.
Best selection of wings and beers in the Kingsport area.
Food and staff
Since its inception in 1995, Winston-Salem's East Coast Foundation, under Sam's leadership, has transformed the original East Coast into a dominant force, surpassing its competitors in the wing market. The meticulous attention to detail in customer service, food quality, and store design, including franchisee support, represents a significant advancement for the industry.
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Great Service and hot food, we like this place

The food is good. Staff friendly.