East Coast Wings and Grill
100 Cambridge Plaza Drive
Winston-Salem
NC 27104
United States

Average rating: 9.3 out of 10 based on 10628 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 26, 2024 — Rated 10 out of 10 by R.B. East Coast Wings + Grill - Salisbury, NC
Thanks! What did you enjoy from your experience?

great food and friendly service!

Report a concern   February 26, 2024 — Rated 10 out of 10 by J.H. East Coast Wings + Grill - Country Club, NC
Thanks! What did you enjoy from your experience?

This is the best East Coast around. Employees act they are glad to be there. Make sure you have everything you need. Doug is Favorite !!

Report a concern   February 26, 2024 — Rated 10 out of 10 by J.N. East Coast Wings + Grill - Lynchburg, VA
Thanks! What did you enjoy from your experience?

Great staff always make sure you have what you need. Never have had a bad meal great choices. Sometimes it's hard to find a place to park.

Report a concern   February 26, 2024 — Rated 10 out of 10 by K.K. East Coast Wings + Grill - Denver, NC
Thanks! What did you enjoy from your experience?

great customer service and the food is always good, Megan and David are the best

Report a concern   February 26, 2024 — Rated 6 out of 10 by D.S. East Coast Wings + Grill - Burlington, NC
How did we disappoint you and what can we do to make things right?

There are a lot of empty taps in the bar. As a craft beer drinker I like a variety of brews. There also seems to be a shortage of servers which leads to slower service. Our server was great but sometimes not available.

Report a concern   February 26, 2024 — Rated 10 out of 10 by J.A. East Coast Wings + Grill - Hickory, NC
Thanks! What did you enjoy from your experience?

Wings were perfect

Report a concern   February 26, 2024 — Rated 10 out of 10 by Cindy Williams East Coast Wings + Grill - Lynchburg, VA
Thanks! What did you enjoy from your experience?

Always such a great experience with staff and food!!!

Report a concern   February 26, 2024 — Rated 5 out of 10 by M.B. East Coast Wings + Grill - Kannapolis, NC
How did we disappoint you and what can we do to make things right?

Ranch dipping cups are always half empty. Even when I'm charged .75 for adding an extra dipping sauce.

Report a concern   February 26, 2024 — Rated 7 out of 10 by M.W. East Coast Wings + Grill - High Point, NC
What could we do to improve?

Too much sauce. Looks like sauce was dumped into plate.

Report a concern   February 25, 2024 — Rated 10 out of 10 by Rodney Phillips East Coast Wings + Grill - King, NC
Thanks! What did you enjoy from your experience?

Good food and nice staff.

Report a concern   February 25, 2024 — Rated 10 out of 10 by Jim Johnson East Coast Wings + Grill - Reynolda, NC
Thanks! What did you enjoy from your experience?

Selection and Quality of wings and garden salad

Report a concern   February 25, 2024 — Rated 10 out of 10 by Chadd Gable East Coast Wings + Grill - Lynchburg, VA
Thanks! What did you enjoy from your experience?

Easy to use the app. I may wish I could make special requests on the app (extra saucy).

Report a concern   February 25, 2024 — Rated 10 out of 10 by victoria smith East Coast Wings + Grill - Thomasville, NC
Thanks! What did you enjoy from your experience?

Everything was so good and great service

Report a concern   February 25, 2024 — Rated 10 out of 10 by Tina Poley East Coast Wings + Grill - Philadelphia, PA
Thanks! What did you enjoy from your experience?

It was a great experience! Food was excellent and the staff was friendly and helpful.

Report a concern   February 25, 2024 — Rated 7 out of 10 by G.B. East Coast Wings + Grill - Burlington, NC
What could we do to improve?

Food is good, employees are friendly, but service needs to improve, go 15 minutes or more without seeing anyone. Might be short of help. Enjoy going there but if not for the specials probably wouldn’t go

Report a concern   February 25, 2024 — Rated 6 out of 10 by M.F. East Coast Wings + Grill - High Point, NC
How did we disappoint you and what can we do to make things right?

Understaffed. Took forever to get drinks. Soda and water in styrofoam cups when everyone else around us received glass glasses.

Report a concern   February 25, 2024 — Rated 8 out of 10 by M.J. East Coast Wings + Grill - Salisbury, NC
What could we do to improve?

Update them on rewards program and don't undercook the wings.

Report a concern   February 25, 2024 — Rated 1 out of 10 by T.A. East Coast Wings + Grill - Burlington, NC
How did we disappoint you and what can we do to make things right?

Server never came back after taking my order until she brought my check. The person who brought out my salad gave me a tea re-fill, at my request. Being an EC customer for 15+ years and a rewards member, this level of service was very disappointing.
Hopefully much better next time.

Report a concern   February 25, 2024 — Rated 4 out of 10 by K.M. East Coast Wings + Grill - Lynchburg, VA
How did we disappoint you and what can we do to make things right?

Was out of the cookie skillet and I had my bday reward had to get wings instead disappointed

Report a concern   February 25, 2024 — Rated 10 out of 10 by J.E. East Coast Wings + Grill - Harrisburg, NC
Thanks! What did you enjoy from your experience?

Consistently good food, items are ready on time

Report a concern   February 25, 2024 — Rated 10 out of 10 by T.S. East Coast Wings + Grill - Kernersville, NC
Thanks! What did you enjoy from your experience?

Good food and amour for the price.

Report a concern   February 25, 2024 — Rated 8 out of 10 by C.M. East Coast Wings + Grill - Statesville, NC
What could we do to improve?

Cleanliness

Report a concern   February 25, 2024 — Rated 10 out of 10 by S.W. East Coast Wings + Grill - Mocksville, NC
Thanks! What did you enjoy from your experience?

Food is always great. Service is spectacular. I usually get take out at lunch. They have everything ready when I get there every thing is correct

Report a concern   February 25, 2024 — Rated 10 out of 10 by C.M. East Coast Wings + Grill - Kingsport, TN
Thanks! What did you enjoy from your experience?

The food, the service...and of course Mr. Shane's company.

Report a concern   February 25, 2024 — Rated 4 out of 10 by L.F. East Coast Wings + Grill - Kannapolis, NC
How did we disappoint you and what can we do to make things right?

Wings little, fried chips too greasy & burnt!!!

Report a concern   February 25, 2024 — Rated 6 out of 10 by M.R. East Coast Wings + Grill - Albemarle, NC
How did we disappoint you and what can we do to make things right?

Order came out wrong, visibly wrong like the server could have noticed if she took 5 seconds. So she had kitchen redo and it was still wrong. Again she could have noticed it was wrong if she took 5 seconds bc I did. Brought the ticket to the table and never notified her manager, we asked for her. Filled my cup with wrong drink.

Report a concern   February 25, 2024 — Rated 8 out of 10 by V.L. East Coast Wings + Grill - Indian Trail, NC
What could we do to improve?

Quite a few of the potato chips I got were soggy & undercooked, like 20% of them were like this. Other than that, the meal was great.

Report a concern   February 25, 2024 — Rated 10 out of 10 by Jeff Dixon East Coast Wings + Grill - Indian Trail, NC
Thanks! What did you enjoy from your experience?

Had a great meal everything looked and tasted great. This location continues to improve

Report a concern   February 25, 2024 — Rated 10 out of 10 by Larry Geiger East Coast Wings + Grill - Kingsport, TN
Thanks! What did you enjoy from your experience?

The staff are great! Randy, the bartender, is always friendly, efficient, and makes wonderful cocktails. The food is very tasty and is delivered in a reasonable time frame.

Report a concern   February 25, 2024 — Rated 10 out of 10 by S.H. East Coast Wings + Grill - Salisbury, NC
Thanks! What did you enjoy from your experience?

Great place to eat and the staff is awesome


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