based on 7927 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great food!
Food is great!!
Food is great! Kat is an awesome waitress!
Friendly, fast service and great food!
Never saw the sanitation health rating. Last time we were there it was low. Wanted to see it first but took our chances. Food was good and service as well. Love this location so hope rating went up.
The bar tender knows my order before I sit down. He asks about my family if they are not with me. The wings are great and the beer selection is good.
Always friends staff
Great service by takeout staff. Great food
I don't dine in, but I carry out and I love your food at least what I ordered. The only thing I have a problem with, is that your girls that runs the front is not friendly at all.
Service was poor. My wife sat for at least 15 minutes waiting on a beverage and dipping sauce in order to eat her meal. I finally had to go to the bar and request the items. Our server never acknowledged that she did not bring them. The table behind us had the same issue while the table beside us (larger group) received excellent service.
The food is so good and the staff is very friendly. The bartender Randy knows how to mix just about any drink you can think up. This is at the kingsport TN location
Service was great. Food was great. We had a couple of bad experiences with this location before. So glad to see things have changed for the better.
Good food, friendly wait staff, pleasant atmosphere.
The entire staff was very attentive and friendly.
Good service
Friendly servers
The celery was very soft and could not be eaten, the waitress said that’s all they had when I asked if it could be replaced. We eat here often and this has never happened before. Disappointed
I did a to go order. the wings were so good. I love the wings here at East Coast Wings. The best wings around. Love the customer relations with East Coast Wings. Great place to eat.with a great variety of food.
The quality of the boneless wings has gone way down over the last year. Sometimes they are ok, but more often than not recently, they are overcooked (with the breading being hard and the chicken being chewy) and there has been a much higher breading:chicken ratio as well. We used to get take out at least once a week, but it has gone down to once a month or less.
The last time we visited, the wings were inedible. There was so little meat on the bone, that we were shocked. Your source for these is a big disappointment. I’d pay a bit more for better wings.
Great food, comfortable atmosphere and our waitress was both friendly and professional.
The main thing is the staff. They are awesome. naturally we like the food- but we love the staff. They are the reason we coming back
Food. Fun bar
What a great birthday lunch I had with you! I received coupons for my birthday and ended up not paying a cent for what I ate. Better than any of the other places that only give you an appetizer or a dessert. Thanks so much!
Our visit was a late Valentine's dinner and we looked forward to it. Waitress was very snippy at times and then she would be nice. We did not know what to expect each time she came to the table. At times it seemed like she didn't want to deal with us, and we weren't a difficult group. Food was good, but if we visit again we will not sit in her section.
Everything and they great experience
Great food!
When we ask for ketchup or salad dressing to actually bring it instead of 29 minutes later and an additional request.
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When I order mixed wing, that doesn't mean I want all drums. This has happened 3 times now. I get 20 wings, 18 of them are drums. A better ratio would be nice.