based on 6482 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food is perfect everytime!!
always great food. consistent taste. good value
We always have excellent service and food at ECW its one of our Favs and can't wait to go back.
Take out orders are always on time and front of house staff are efficient.
Get rid of all those nasty ashtrays on the patio.
Fast service
Aubrie was such a sweet delight! Ordered was correct and she answered all my questions with knowledge.
They messed up on my whole order . I couldn’t even eat my food when I got home ..
Enjoyed the salad
I like their food, however every time I order to go, my food is burned, and I have to send it back for them to redo it. The one time they did not burn my food, there was no meat in it (I always order the chicken quesadilla).
We did eat in once and I ordered the chicken quesadilla w/out the salsa and vegetables and they put it on my quesadilla anyway, so I had to send it back as well. I received 2 $5 gift cards, but this was right after they opened and we were eating in.
I just wish they took customer service seriously.
Wing were not labeled and sauces were mixed together. I did order them crispy but some of them tasted old.
i have been a client for years but when I went earlier this month for my birthday treat I was denied and told my card had been reset to use for my birthday if I would come back during August Was told the birthday gift was $10 off but it came back after 2nd time on last visit as $5 off Feel chetted and because of how long it took was totally puzzled. Need to handle sales better My best friend who is one day younger got his $10 off on our first trip It may be due to card not being used since 2020 but that is not my fault My wife passed away from covid and I have been in and out of hospital every year since.. In fact these two visits were my only time out this year A fall took my walking ability away and I have been working to regain it I have progressed from not walking to walking with a cain, so progress is being made
Everything went great. The service and food were both excellent.
The waitresses are the best especially Pam and Brittney and can't forget Angela the hostess. The food comes out in a timely manner and the atmosphere is great. Love eastcoast and would recommend it to anyone.
Fresh wings
Our waiter was awesome and the food was great
Good food great staff
Quick take out service, delicious wings, ranch cups that are big enough to dip wings!!
Salads are fresh!
Friendly greeting upon arrival to the restaurant. Food was prepared on time, hot and ready and moreover, very tasty.
Everything
Great food, outstanding wait staff!
Good service and smiling faces
Everything was great from ordering online to going inside to pick them up. The staff greeted me at the door to help me and the wings were delicious. Thank you all the family enjoyed the wings.
You guys rock! Everything is always perfect. Either in the restaurant or when I do a pick up order. Super friendly.
The service was great and the wings were good.
Good food Good service friendly
Good food good service by staff.
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I was given the wrong order when picking up a Togo order. I had to come back and get the right order and the girl said she knew it was wrong but didn’t feel like saying anything.