based on 10578 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good customer service
Great
Chips were good, no real flavor to the chicken wrap. Like the chicken was cooked separate and sauce added later
Terri is the best! We always love coming in to see her!
Good food, fast service.
Great service and great food
Our waitress was both running the bar and had more than 5 tables. This led to an extreme slowdown in service and we had to wait much longer to get refills and even to get our bill. No bartender should have that many tables!
there is never someone at the host stand and you have to wait quite a few minutes until someone finally comes out
The time before my previous visit was amazing but my birthday meal was the worst quality. The wings were dried out they were fried so hard and my fries were cold and soggy.
Look waitress very attentive. Food good and served in timely manner.
Food was way over cooked and it took 30 min
My husband and I get wings here at least once a week (and only because of the amazing sauce choices they have available - certainly not for the underwhelming customer service we always receive). Sadly, we’re always disappointed because they never remember the side of hot sauce we order. We picked up wings again last week and again, they forgot our hot sauce. We addressed this with the girl at the counter and she immediately gave us attitude and demanded to see our receipt. When someone orders to go food, they want to be in and out of the door - not getting belittled for making sure we paid $1 for a side of hot sauce when we spend $50 a week here. That’s only where it begins. We realize the wings are ice cold (it was only a 7 min drive home) and they were a little on the dry side. Later that evening, we both were glued to the toilet experiencing the worst food poisoning ever.
We love it! Food is always good
Staff went above and beyond the call of duty and the food was great
I know everywhere is pretty much short staffed. I am very sympathetic, but I shouldn’t have to wait. 15 minutes to get my order taken another 20-25 mins to get my drink. Again, I understand but something has to give.
Food was delicious and service was excellent!
I ordered medium regular bone-in wings, got all the way home, and found mild boneless wings instead. Super disappointing
Server was great, Peyton, very accomadating😃
Everything
Had a long wait but it was decent wings
One of our very favorite spots for great craft beer selections, everything-on-the-menu-is-good and the bar area ambience. I can't wait to go back!
You didn't disappoint me!!! In fact, the exact opposite!!! After years of getting my order wrong, you finally got it right!!!
Great customer service, good food, rewards program.
Great service and food is always delicious.
My waitress was great! And so was the food!
The food is always consistent. Never had a bad meal from here.
The food and service was excellent! I have already told many friends about our experience. Can't wait to go back!
Waitress was very pleasant and food was great.
Waitress was great
Be consistent.