based on 8953 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, Great food
The food was amazing! Big very cheesy burger!
Delicious food as usual was served by our favorite waitress Dondrea. She’s always so cheerful and friendly.
The food was excellent as usual and the service was above board.
Polite staff and great happy hour deals. Many food choices and of course the WINGS!!!
Food was delicious and staff was great
The server was friendly and she anticipated our needs. The food, as always, was hot, delicious and served quickly.
It was my birthday and service was Excellent
Staff very friendly and helpful. Food good
Fast and friendly
My last two visits there were very disappointing. The service was ok, but the food was really bad.
Over cooked, soggy and flavorless. I pay for this, and it should be edible, and it wasn't.
The Wings are the best in Clemson and the service was outstanding ! Thanks , First name removed
Our experience this past time was not too good. We waited a good 5 to 7 minutes before our waitress came to wait on us. We did get our food at a reasonable time. It was good. However, the waitress never came back to check on us or refill our drinks. We had to track her down to get our bill which we waited for over 10 minutes to receive. The customer service has declined at this East Coast for some time now. I haven't been coming as often due to this. The place was not very busy. (I think others perhaps feel the same as I do - the customer service has drastically suffered.) It seemed that the folks sitting at the bar were getting more attention than the other customers in the restaurant. I don't think I can give a favorable recommendation to others to eat there. The food has always been good but if you go just know that you may be waiting a while to be served.
The food and staff was fantastic! I enjoyed my wings and the nachos everything was on point!
The meal at the restaurant was very good. The take out order was very bad.
Make booths a little bigger. Some people are bigger, and need a little more space. Unless you feel like your first manager who told us they didn't having seating big enough to fit us. We only came Tuesday night to support our friends daughter's softball league.
Always good with friendly people that want to provide the best service
I ordered online for a pickup. The food was ready on time. The order was correct. The food tasted great. You can’t ask for anything else. Thank you, ECW!
Most of the times I have don't pick up, and the majority of time the meal is decent. The staff is nice and attentive at pick up. But the food is sometimes (like this time) hit or miss. The wings sometimes are sauced, sometimes not, and sometimes the wrong sauce, my celery looked like someone chewed on it this time, last time the carrots were black in areas. So maybe a better quality check before it goes out the door.
Fresh not reheated wings.its a hit and miss sometimes it's great other times it is bad..
The food so good
The staff and food
Make the saucy wings, saucy when added.
Good food as usual.
Sometimes the boneless wings are a little over-done
The food and service was good
Awesome service and best variety of flavors
Excellent service, good value, and the wings were excellent.
The waitress was great we enjoyed being there for my grandson’s birthday
No one at the front of store to seat us.
The waitress went above and beyond to take care of us,however.