based on 6351 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cold beer. Good food and people
Food is always great & service is as well. Shane(the GM) has a great team & Peyton(my server) always takes care of anything I need.
Service was great along with the food.
Food always excellent-
Service always accommodating-
Moving from Winston-Salem, we missed ECW. Glad to have found one pretty close to Durham.
Beer cheese!! And if course the WIIIIIINGS!!!
Service is always fast and friendly. These are the best wings I have ever had and the beer selection is good.
Food was good. Service is a little slow
Brittany is a great server!
I honestly eat at this place at least once a week...sometimes even three haha. My food is always good and pick up is always speedy...faster than most fast food places.
Things I enjoyed:
- THE FOOD (Wings are always nice and crisp and flavorful and the FRIES ARE ALWAYS AMAZING..oh and the texas toast)
- The lemonade was good
- Fast pick up . I order head and 95% of the time by the time I get there the food is ready.
- Location Convenience (not even 10 mins away from my apartment)
- Staff is always super friendly
Excellent food served as ordered at a good price!
Wait staff and food are top notch!
Initially loved that they opened this location years ago however, this location has declined. Not enough staff. Called on many occasions and no one answers phone. Twice I called and placed order so I wouldn’t have to wait , only to get there to find out they never put my order in. Employee at front promised to add a few more wings to order at no charge for the inconvenience which is why I chose to wait further however, when he came to front with order, he said he couldn’t add a few more wings. So I guess he promised something that he didn’t have the authority to carry out. I have also witnessed guess come in and sit down only to get up and walk out after no employee came to their table to service them.
Much better chips then last time. Crunchy and good amount
Low staff, long wait, cold food
Staff is awesome and we visit regularly.
Jeremy Shaver
Honestly, the last 2 times this particular location has pi--ed me off! I ordered a couple of weeks ago online, went inside to pick up the order, stood there, nobody acknowledged me, bar tender had customers, ok. Three waitresses standing there fidgeting around and one just came in side door to work and clocked in and looked dead in my face and another customer was there and threw something away and she spoke to her instead. Ok. Bar tender still never speaks to me as well who still had seen me standing there. Waitresses still just standing by door to kitchen making to look as if they are doing something not even going to the kitchen. Only 2 tables in restaurant have customers. I finally step behind bar to ask if someone can see if my food is ready!
Ok, now, this past Monday I give this same place another chance to order the $0.75 wings and order online again but do the curbside thing. I order and pull up and call. They I am on time but they say my food is not quite ready with a laugh? I am tempted to cancel not feeling good due to what happened last time thinking they may spit in my food or put hair in it or something. They bring it out all smiley. I get home and the food is rather cold and the sweet potato fries I order are half of what I should of gotten and cold as well. I take a breath and just warm it up and say the heck with it and suck it up and warm it up and eat 3 wings and throw it out. I am never eating at this rudely, immaturely, unprofessionally, disgusting, stupid place again! Grow up!
Service and food were great.
Need more employees
wings were great and service was amazing
Good food, good people with reasonable prices🍺
Excellent food and wait staff!
Food was great as always. Service was great too!
Ease of on-line ordering
The experience was great! The only thing that I would suggest is when you do nachos please do not put the fixins on top of the chips. Pleased send chips separately. All of the chips were completely soggy.
You gave me the incorrect wing flavors. I paid for all flats with extra charge and still received drums. I called ahead and advised I wanted the chicken fried hard and the chicken was still chewy. The funnel cake fries were burnt and not edible. My caramel sauce was not in the bag.
the foog
Food and service
Enjoyed your street corn appetizer with wings for lunch. Love the variety of wing flavors.
The wait staff always helpful and nice to us and we like the food