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based on 33429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and courteous
This last person you sent out to clean our carpets was kind of rough on my house with his hoses. I had to place one of your orange corner guards to protect my stair railing. And the way he moved his hoses and hitting my walls with them bothered me. Your other technicians have been quite a bit more sensitive to his surroundings.
Carpet was REALLY cleaned!! Dingy look was removed.
I love that there is no soap involved to attract more dirt than what was cleaned up.
The technician who came to service our couches was at times hard to understand - language wise.
The worker was fast, efficient, and friendly. My carpet looks almost new and it was very dirty.
No Chemical residue.
Billy was very informative and helpful
easy to booki
Fast
This was our first time using Zerorez. Our technician was friendly, professional, and did a great job. We'll definitely be using your company the next time we need our carpets cleaned!
Effective and Jordan did an exceptionally good job.
They do what you say they will do. Your people are nice and I can trust them. Jaron was super nice and very accommodating.He was very nice and explained everything to us. My husband really needed to go and gets some things done and we could do that and feel safe. Thank you for doing a great job
Friendly, helpful personnel
Good communication--keeping me posted about exact arrival within the original 3-hour window
The manner in which Zack went to work and got the work done. I was very please with the work.
The technician could have spot cleaned a little better.
Each time I have had Zero come, I have had great "personalities" perform the services. Michael was particularly personable thislast time. Keep him! He was soooo polite and friendly. The work has always been good, but of course, I was dismayed at the additional cost of the "water disposal". Oh well, I guess that's life. Mrs. Last name removed
The the carpets smell clean and it also makes the whole house smell good.
Courteous, clean cut looking technicians.
It was quick, the tecks were nice and friendly. They offerd to do my grout, I declined. So a few minutes later they said we will do it for FREE. So I said sure. When it came time to pay up I had to pay for part if the grout service. Not happy about the miss information. I feel I was lied to, or tricked. They did a really good job, so I antied up. So I'm happy with my carpet and tile but not to excited about the extra money I had to spend.
Environmentally friendly. Doesn't just push the dirt around but lifts it right out!
I've used your company for over eight years and have never been dissatisfied. Your employees are polite and helpful.
you cleaned my carpet better than anyone else
Friendly Service
Great service by knowledgeable staff. Informed about the possibility of removing (or not) stains and why.
Have the technicians show up on time, not three hours late. Or don't overbook the technicians.
No residues. Extremely competent staff. We loved working with Jordan. He was hard-working, well informed, and able to answer our questions. We would be happy to act as a referral if you need us to. We are more than satisfied.
The technician's are thorough and professional. I have been very satisfied with the cleaning results of carpet, rugs and upholstery.
I appreciate the service and the value for the cost.
Ryan did excellent work on our carpet. He used the roller brush prior to cleaning our carpet. We have used Zerorez multiple times and this was the first time that this has been used on our carpet! Our carpet looked better than ever! Thanks! Rating Ryan, as number 1!!! By far the best!