Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31039 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 14, 2012 — Rated 6 out of 10 by C.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Come when scheduled or call if unable to keep appointment

Report a concern   April 14, 2012 — Rated 8 out of 10 by B.W. Zerorez Salt Lake City
What could we do to improve?

Not a thing

Report a concern   April 13, 2012 — Rated 10 out of 10 by T.T. Zerorez Salt Lake City
What do you like about our products and services?

Cleans very well Carpets look almost brand new. The stairs looked amazing. I am very happy with the cleaning job and also the knowledge and kindness of the employees. I have already started telling friends about this and they will be calling for an appointment. This is the happiest I have ever been, after having my carpets cleaned.

Report a concern   April 13, 2012 — Rated 8 out of 10 by T.T. Zerorez Salt Lake City
What could we do to improve?

At this point, I'm a first time customer. I have had a good experience with Zerorez so far. I need some time and experience before I recommend Zerorez to family and friends.

Report a concern   April 13, 2012 — Rated 10 out of 10 by J.A.S. Zerorez Salt Lake City
What do you like about our products and services?

They are clean and do not leave any chemical residue to promote faster wear. The associates who did the work were very thourogh and friendly,and prompt.

Report a concern   April 13, 2012 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

I loved your products, they did a great job and did not bother my allergies. The technician was very hard working and knowledgeable he explained everything in detail and showed us demonstrations. I will recomend Zerorez to anyone that will listen.

Report a concern   April 13, 2012 — Rated 10 out of 10 by R.T. Zerorez Salt Lake City
What do you like about our products and services?

on time and done quickly

Report a concern   April 13, 2012 — Rated 9 out of 10 by L.A. Zerorez Salt Lake City
What do you like about our products and services?

The operator was very hard working and knowledgeable and did an excellent cleaning of our carpets.

Report a concern   April 13, 2012 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Love that there are is no residue and that the stains are guaranteed for a year!! Piece of mind considering how much carpet cleaning can be, especially with 4 kids and 2 dogs.

Report a concern   April 13, 2012 — Rated 9 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

The rug really looks better and the serice tec was very nice & efficent

Report a concern   April 13, 2012 — Rated 9 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

They seem to leave your carpets very clean with no product left on your carpets!

Report a concern   April 12, 2012 — Rated 10 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

Your worker who came to my house was so kind and thoughtful to me. Not everyone I have met are. He helped me move some furniture so he could clean it better. The stains are gone! The stretching was very effective! Thank you so much!

Report a concern   April 12, 2012 — Rated 9 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

The technician was right on time, very friendly, did a very good job and did not try to sell us on other products and services (just told us about the stain guard option). Our carpets look great and we are very pleased with your service.

Report a concern   April 12, 2012 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

I was pleased with the work that the technician did. He was informative about how to take certain stains out of the carpet. Also, he demonstrated how thoroughly he could clean the heating vents which sold me on having the job done. The carpets looked great and dried quickly. I'm sold---I will definitely use Zerorez again. Thank you!

Report a concern   April 12, 2012 — Rated 9 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

carpets were clean and soft.

Report a concern   April 12, 2012 — Rated 10 out of 10 by V.U. Zerorez Salt Lake City
What do you like about our products and services?

That the carpets I thought I had no choice but to replace didn't need replacing at all, just the right kind of cleaning.

Report a concern   April 12, 2012 — Rated 10 out of 10 by R.E. Zerorez Salt Lake City
What do you like about our products and services?

On time, friendly, quick, looks great. I will admit I was nervous about all the bumps in the carpet after it was cleaned. . . .he said they would go down in a day or two and they did.

Report a concern   April 12, 2012 — Rated 10 out of 10 by P.W. Zerorez Salt Lake City
What do you like about our products and services?

I saw a big difference in how clean my carpets looked.

Report a concern   April 12, 2012 — Rated 3 out of 10 by L.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The technician who came to my home was a very unpleasant, argumentative person. I am told he is a manager. If this is how your company treats customers, I won't be your customer ever again.

Report a concern   April 11, 2012 — Rated 8 out of 10 by D.M. Zerorez Salt Lake City
What could we do to improve?

Just go over the traffic areas maybe twice rather than once to make sure that they are really clean and well groomed.

Report a concern   April 11, 2012 — Rated 10 out of 10 by D.W. Zerorez Salt Lake City
What do you like about our products and services?

The techs were very courteous and knowledgeable. They were fast, but thorough and my carpet were so clean!

Report a concern   April 11, 2012 — Rated 9 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

I liked the tech. Hseemed knowledgable and gave a short demo.

Report a concern   April 11, 2012 — Rated 2 out of 10 by J.A. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

the spots did not come out and overall it did not look any different when finished

Report a concern   April 11, 2012 — Rated 10 out of 10 by P.A. Zerorez Salt Lake City
What do you like about our products and services?

the knowledge and friendlyness

Report a concern   April 10, 2012 — Rated 10 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

I liked how professional the service man was.

Report a concern   April 10, 2012 — Rated 10 out of 10 by R.W. Zerorez Salt Lake City
What do you like about our products and services?

Everything about the service was as advertised, or BETTER. I gave five or six referrals to our Technician.

Report a concern   April 10, 2012 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

Loved how kind and friendly Eleas was. He was very helpful in letting me know what other services he might recommend for my home without being pushy. He was such a hard worker, and I am pleased with with the results and to know that our carpets will stay cleaner longer due to the unique process that zerorez uses. Thank you!!

Report a concern   April 10, 2012 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

I love that this company cleans green! Our cleaning tech did an amazing job and was extermely nice! I'll recommend Zerorez to all my friends. Thank you so much!

Report a concern   April 10, 2012 — Rated 10 out of 10 by P.G. Zerorez Salt Lake City
What do you like about our products and services?

That it really clean our carpets and it was fast and easy.

Report a concern   April 9, 2012 — Rated 2 out of 10 by R.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We paid over $700.00 to have our rugs and furniture cleaned and there are great big stains still left in the carpet. The worker told me that I had to pay extra to remove the stains. I could have rented my own steam cleaner to do the same work that he did. The idea of hiring a professional cleaner is to GET THE STAINS OUT of the carpet. How sad!!! We only had our living room and the large area in our basement done. The $130.00 quote turned into $700.00. I feel I got robbed!!!!
First name removed M. Last name removed
594 South 800 West
Mapleton, Utah 84664


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