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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have not received my receipt for the service. Luis said it would be emailed to me, I requested it in an email to you, but have not received it yet.
Also, I completed a survey for Luis when he was here. Why is it necessary to complete an additional survey?
My carpets were clean and as fluffy as when they were new. They dried fairly quickly and left no mildewy smells. Great job.
I have cleaned carpets before and new the importance of not using detergents. That is the main thing that made me look into Zerorez.
The pet stain treatments were great. The general job was done professionally and the carpet looks and feels like it did when it was new.
I love zerorez! I have never had a bad experiance with zerorez. The people and the service has always been fantastic! I will always highly recommend zerorez to anyone. I have had other places come to my home and have NEVER been happy with the out come but with zerorez I have never had any problems. The people are very nice they are friendly. Thank you very much Zerorez!!
Our carpets look great and there is far less dust now we've had our ducts cleaned. We loved the extra care that was taken to protect our walls from damage by the hoses.
friendly service, good product
The floors turn out like brand new. Every time you come, I never feel disappointed. I've been amazed our spots do e out and I lo e how you check for pet stains too.
lack of chemical residue, sanitizing carpets, removing tough stains
No chemicals, and no residue. Looked and felt clean.
We liked how well the system cleaned our carpets. The the service person was excellent and we will recommend your company to our friends.
My carpets stay clean looking longer, and Zerorez got a stain caused by spilled Coke out that other carpet cleaners couldn't get out.
Very thorough cleaning & love the guarentee
You were able to remove all but 1 of my stains. The carpet looks great!
I am satisfied with the service at present by Clemente, I am not happy about your technician ruining my entry flooring after I had spent over $2000 with your company. I have called your office several times regarding Thais issue. Your employee Clemente has seen this, taken pictures Nd reported this, still to no avail.
I feel you should honor your guarantee and take care of this issue.
Your employees are always very professional and I like how the are concious of my home and my things and treat them kindly. If they notice a stain or smell they are quick to let me know, and give me a options to fix it along with prices for the services. My carpets always look fantastic. Thanks for having great employees and a great product.
Not harsh chemicals
Your people seem genuine with regard to their concern for my carpets. I never felt like they were trying to SELL me anything. They gave me good information about what to watch for and let me know my satisfaction was their top concern.
Very good professional job! Matt Fisher was excellent,I will recommend him to my friends!
leaves no residue
Good service, friendly staff, knowledgeable tech.job well done
You were very friendly. You did a great job on my carpets. You called ahead of time so I would know when you were coming and you were on time. A very good experience. Thanks
I would recommend you to everyone because the carpets are very clean but not everyone can afford your service.
Carpet did not come as clean as we had hoped. Your service tech smelled of cigarette smoke, therefore when he was through our show room did also.
The service guy who came out was super friendly and helpful. Our carpets looked great!
Very efficient and friendly,did an outstanding job because some of our carpet was in a disasterous situation because of long term sicknesses which both my husband and I have had and we have not had our carpets cleaned for a long time. Very informative, asked detailed questions so they could do a good job. Worked hard, were very capable and competent,and we were delighted!!!!!
No residue
Friendly, capable workers. Zero residue.
Fast, cleans very well
I really liked how knowledgeable the representatives were and how nice my carpets looked when they were finished. Next time I need my carpets cleaned I will call zerorez.