What our clients think of us!

Carpets were very clean. They were friendly, careful, and efficient.

No harsh chemicals - like radio ads

No soap

I had Zerorez come, because I know often when you have carpet cleaning companies come out that the price that they quote is far from the actual price that you pay. I had been told by friends and family that Zerorez was different, unfortunetly that was not the case. I was charged almost 30% more than the bid. One of the charges I could see was justified the others were a surprise to me, and so I payed 20% more than the bid and did not get one of the rooms cleaned that had been included in the bid. Since nobody likes to pay more than they have budgetted for something & have been told it would cost, I am afraid that I would be hesitant to recommend zerorez.

The work was done quickly and effectively and Isaias was obviously knowledgable and knew what he was doing. He was very friendly and easy to work with, and the carpets looked great when he finished.

dependability, you come when you say you will. I know if something is not right you will fix it without problems. The staff is competent, hard working and reliable.

This is the second time I've used Zerorez. The employee was very nice and efficient. I had several stains, which are all gone and so far have not come back.

The fact that you use a method that doesn't leave a soap residue. Your staff is very friendly and courteous.

Great service and the carpets were very clean and dried quickly. I did feel that the upsells were a bit much however.

fast service, well done

On time, careful, polite, thorough.

I like how you don't use soap and leave residue in my carpet

The cleaning technician who cleaned our four kitchen chairs cleaned the top of the seats very well, but he neglected to clean the sides of the seats. Also, the cleaning technician did not do a great job on the thresholds of our bedroom and hall closet; they still look dirty. Overall, our carpets look very clean, and we were pleased with how fast they dried. One more thing: we do not like the manner in which we felt we found ourselves negotiating with the technicians for added services. The additional price for "protection" which was haphazardly sprayed on our carpet is too much.

Quick and well done

Best carpet cleaning company around. Professional & courteous staff plus a great product makes Zerorez the go-to carpet cleaner.

Our carpet looks so much better, but on the flyer in the money mailer it said the carpet would be the cleanest it had ever been, which it feels clean, it just didn't completely take away some of the look from the traffic areas. I put clean with looking clean, too.

Excellent service and highly professional and personable staff. Carpets look great!

Your services are far too expensive. In my case I was charged $440.00. I was charged $140.00 for the special (4 rooms and a hallway). I was then charged an additional $140.00 for removal of a dozen pet stains. I was then charged $160.00 for your carpet protectant plan (Maxim Advantage). This $160.00 charge included a $40.00 charge for having a large living room
I agreed to the Maxim Advantage plan as it sounded like a good deal. For the life of me I am unable to figure out the $140.00 charge for pet stain removal. Your technician cleaned the carpet one time only. I didn't notice any additional cleaning going on, other than the regular cleaning.
I can't recommend your services to someone else based on the way I was charged.

Carpets stay cleaner much longer than when soaps are used as in traditional carpet cleaning. I have watched other carpet cleaners go around an spray the scented soaps on the carpet knowing it does not all get extracted back out.

The feel of the carpet once it dried.

friendly, professional service. I like that there are no chemicals in the carpet

The professional way that the cleaning was done and that they did not use soap which leaves a residue within the carpets. They arrived within the specified time and I did receive a call letting me know that they would be here within a 1/2 to 3/4 of an hour of my appointment time.

Carpet was cleaned, tech showed up within window of time indicated.

I was very happy with my service from Zerorez! The technicians were very nice and professional. I was afraid they'd try to sell me every service under the sun and I hate that. I called because I wanted my carpets cleaned, that's it. I was pleasantly surprised because they didn't push me at all to make me try other services. They were done quickly and they did a superior job! Our carpets look great! I'll highly recommend Zerorez to others.

Carpets are always very clean and service associates are extremely kind, informative and efficient.

The tech was very knowable about what to do to my carpets.

There is no soap, so I know it's safe for my baby to crawl around. It still, a week later, looks clean!

The cleaning process is very impressive. It is a breakthrough in carpet technology.

I agreed to have my granite countertops sealed, then after the work was done was charged more than the price I had agreed to. I paid for an extra pet service in my living room, yet the one spot I was concerned about was still crusty from the baking soda I had used. The technician did not do a good job of cleaning the granite before sealing my countertops. Before he left, I noticed food spots on the island, so he redid it, but after he left I found lots of food spots that I could just scrape off with my fingernail that had not been cleaned prior to the sealing. Very disappointing to pay so much for countertop sealing that was done on top of food spots in at least 30 spots that I found.

I like the fact that no soaps are used when cleaning my carpet. I really was ready to buy new carpet last fall, but could not afford it. I had Zerorez clean my carpet and the carpet looks great again.