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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nothing as far as we are concerned. Please with the technician and the results.
I was losing hope of extending the life of our carpet for a couple more years. With 8 kids and their friends walking on our carpet for the past 4 years, I wasn't even sure if it was worth trying to clean the carpet. I was amazed at how well zerorez got the carpet looking good again. You restored my hope! Thank you. I have already referred 2 people!! We will certainly call you again.
Felt it was overpriced. Technician came down on the price when I was shocked but still I hate to have to haggle.
We'll see if the job holds up and it was worth the price.
I felt like the price was a bit high for the service provided.
my carpet looked great and the service tech was very thorough
We are always looking for Eco friendly services. I liked the idea of no soaps used.
You clean carpet very well!
Zerorez made our carpets look like new.. We have used another carpet cleaner for years and have been quite happy. However we decided to try Zerorez, what a difference! The cleaning was so much better and the customer service was great. We will be having Zerorez clean our carpets from now on.
My carpets look and feel cleaner than when I have had them cleaned by other companies. Professional service as well.
The manager said he would send me the warranties. I still haven't seen those. With the challenges we had with my tile, I think your people did a great job. But follow through isn't a very strong suit for them
Tell me about the protectant on the phone or online so I could think about it, compare options, and decide so I didn't have to decide on the spot.
Fast and no chemicals
Just overall GREAT!!!!
I like the concept / method used. The results are very good.
We have had several other companies in our home and none of them were able to get our carpet as clean as Zerorez. The next day when the carpet was completely dry, it still looked great. With the light color of our carpet, stains and spots would often reappear or resurface after other cleaners finished. The technician was knowledgable, hardworking and respectful, and went the extra mile to help us move a couch and large glass table top. I will recommend Zerorez to family and friends.
My carpet dried in the time (no actually quicker than) they told me it would. And it was NOT really very wet.
Service was great and would recommend you
The carpets look much brighter than they have in a long time although there were some spots that didn't come out. The technician was great, hardworking and friendly.
The technician was personable and professional, and the carpet looks great. Thanks so much.
Carpet was really Clean
Quick and easy. Looks like new.
the scheduling was a nightmare. had over 7 phone calls changing appointment times. had 2 phone calls after service was done to confirm appt. get it together it was embarrassing.
I'll have to try again for comparison purposes
That you say you go with the Green which I like I don't like all of the strong added things in cleaning supplies
The services was Great....The young man that cleaned the carpet was very professional,
very considerate worked very Detail --got next to the walls When I have the carpet cleaned
next I would like to have him back. Not many young people have that attitude when they are
doing things anymore.
Tell him an extra Thank You....
very courteous and professional - excellent job!! Our carpet looks like it did the day we had it installed!
Fast work, very clean carpet.
Jerry was friendly, very efficiant, fast, careful of my home! I love how fast your cleaning dries. It look fabulous!
Lower your prices, they seem a little high.
I liked that David was so willing to answer all of our questions.