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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jerry took time to explain how your system works and what to expect. He did a very good job of getting my carpets to look clean again. A appreciated having someone with knowledge and experience.
Good results, fair price, dries quickly, non-chemical.
Yes. I paid $50 extra a room for pee and vomit stays but smell is extremely strong and carpet is crunchy
Dried faster than other carpet cleaners. Professional, friendly tech.
Very professional and thorough. Excellent system with excellent results. Friendly service. I was comfortable with them in my home.
We like that there is no residue left on our carpets. Also, The gentleman who did our carpets was very friendly and accommidating.
It leaves no residue
The price changed which I figured it would like any carpet cleaning I have ever had done not sure how this works but my socks get dirty walking on the carpet I guess I was hoping for a different experience then what I normally get from carpet cleaners
I don't know what tipe of products they used, but the services was awesome.
The carpets cleaned up beautifully and without soap.
We had you come to clean our carpets. Our main concern was the 3 in.ck spots in the rug from changing a computer printer cartridge. One came out fine, but the other two spots are really bad and can still be seen. We called first thing this morning to let you know and we were told that they would get right back to us to let us know what you would do.. We haven't heard from you yet. (8:00 PM)
Thank you
Your workmen were very thurough.
The personnel have been curtious, kind, understanding, and professional throughout the process - from my initial call to them, their return call for appointment scheduling, to the personnel that came to my door. Excellent company to do business with!
The carpet looked like new,even in the worn places
They were quick, efficient, and did a great job!
They came wwhen they said they would. They were fast and courteous. The carpet was as clean as I have ever seen it. Our carpet is 20 years old and looks new again!
The carpet has not looked cleaner.
Alfredo was courteous and ensured I was satisfied before he left.
The cleaning fee was more pricey than expected.
I like your service quite a bit. The only recommendation I have is that it would be much better if you could give people a 4 hour time window, either morning or afternoon. When I have to take an entire day off work and your technician doesn't show up until 2 or 3, I have basically lost a day of work and a day of pay.
Clint was prompt on giving us a quote. We were under a deadline to get our extra office cleaned. He made sure we were taken care of with time to spare. The cost was way below competitors. Porter was curtious and went the extra mile to make sure our carpet was cleaned and treated for mildew. They all even helped another secretary with a personal need for rugs to be cleaned. I would highly recommend Zerorez! Thank you for making my job easier.
Name removed
Taylor Electric, Inc.
I feel like they got the traffic areas cleaner than other cleaning services.
Professionalism. Quality of work. Getting done quickly.
prompt service, friendly and well trained workers, my clean carpet and like new looking tile speak for themselves.
Have all your technicians perform more equally.
Quality of service was excellent, cleaning crew was friendly and efficient, price was fair.
Prompt, courteous, quality serviice
Offering to put things up on foam blocks. Each time I have had to ask them to put blocks under my table and couch. Stanley steamer will move furniture, put it on blocks and clean under it. Other than that it was great!
The floor stayed clean, no residue.
I like the fact that there is no soap being put into my carpet. In the long run the carpet stayes cleaner because there is no residue attracting dirt. Additionally, I like the lasting clean smell of the carpet. I also have peace of mind that my grand children are rolling around on very clean carpet that is not a magnet for germs.
I have never had my carpets look better!!! Your technicians are very professional and helpful. I really like how they take there time to get the job done right!!! Thank you again for great service....I will refer my family and friends!