What our clients think of us!

The carpet feels like new it`s nice and soft, It feels much better than it did when I had another company do it.

great

the process is very clean

I had four red spots that were impossible to get out on my own. They were able to use a special oxidizing machine that removed the spots.
I love how the carpets not only look clean, but they feel clean.

First of all your employer, Chris, was very polite, well, groomed, and attentive. The carpets looked amazing after he was finished and we look forward to him coming back to work on phase two of our carpets.

Carpet perfectly clean. Even traffic pattern! Jarom was awesome. No pressure. Very knowledgeable and hard working.

Service was fast and efficient.

The assurance and reassurances that things are sanitary once you've completed the work. Also, the technicians we've had in our home and friendly and helpful.

I was told that they would be there between 3-6 and about 2 min before he tech arrives I would get a call. At 5;45 I called to see where the tech was. I think I should have got a call letting me know they were behind schedule!

I like how clean my carpet looks and feels. It also stays clean longer than other professional carpet cleaners I have been very happy with your work!!!

I like the fact that you do not use a lot of soap as a cleaner. As your ads sometimes say the soap just adds a tacky feeling to the carpet and seems to get dirty faster.( soil seems to stick to the carpet). The technician was fast and thorough. He was polite and courteous. His name is William Anzora. Thank you for the good job. Yes, I have already recommended your services to two different people.

Fast and friendly. Showing the hidden animal stains and options to take care of things.

Sorry...your guys were nice, but my carpets were still matted down after they dried (except for one room), and there is a stain on one that I didn't even know was there until after they'd gone. There were stains on one carpet that they cleaned on their first visit, which they explained they couldn't get out.

I had them come back a few weeks later and had them do one room over again...it's still matted.

Some other company cleaned my living room carpet back in October, I believe. That carpet looks much better than any of those cleaned by your guys. I am disappointed.

The technicians were good to work with, they did an excellent job.

The techs who came to work in our home, namely the manager was extremely informative. He explained stains and resolutions to them. He also walked through our entire home asking questions and answering ours. He showed Zerorez water opposed to competitors water. Most of our stains were removed. There are a few remaining and seem like with extra visits they would come out. The amount of time they spent in our home was well worth it and was twice as long as a previous carpet cleaning business who came only 10 months ago leaving us with worse looking carpet than when they came. Zerorez has by far been the best carpet cleaning job we have ever had! We are thrilled to finally have found a company and product that really cleans without leaving a soap residue! Thanks Zerorez!

No chemical residue. I love the fact that nothing was brought into my home that was not already there. I have 2 dogs and it is important to me that they as well as myself are not exposed to harsh chemicals. Thank you for your great service.

I don't like not getting an invoice for service charged for

They explained every thing right off, very friendly, great service all around!

The carpets were very clean and not too wet after.Alfred was VERY Nice.I would recomend him to my family and friends to do thir carpets.

B.Last name removed

Fast and friendly, always do a great job.

Do Not charge so much to have the carpet protector put on your carpet!

How clean the carpets are! I like that the usual traffic areas look so much better longer than other carpet cleaners!

On time, friendly, carpets very clean.

The treated water, environmentally safe cleaning agents and the friendly, courteous people you employ. Sadly this last cleaning did not get rid of the pet odors that are in the carpets; I believe that I am going to have to replace the carpeting, not your fault.

The person that came to clean was very respectful, clean and helpful with choosing what needed to be done to have the carpets looking really good.

The prompt follow up by your company after the appointment was made and checking afterwards about our satisfaction with the product.

I loved the thoroughness of the technician who came to my house. I appreciated his recommendations and he gave detailed explanations.
I loved that I could go into the bedroom and sleep in it that night with no concerns about breathing chemicals - and the carpet was dry!!!

I like the service which was professional. I like the politeness of the associate who was responsible for the cleaning and his willingness to answer questions, demonstrate product and go the extra mile in helping me feel happy about the completed work.

speedy and professional

Your customer service follow up.upset